IP Library Granted Patent US 8,532,285
Granted Patent B2
US 8,532,285 · App. 11/899,338 · Granted Sep 10, 2013

Method and apparatus for call control using motion and position information

Inventors: Marc William Joseph Coughlan (Balmain, AU); Alexander Quentin Forbes (Westleigh, AU); Ciaran Gannon (Killara, AU); Rod D. Livingood (Cupertino, CA); Paul Roller Michaelis (Louisville, CO); Peter Donald Runcie (Bilgola Plateau, AU); Ralph Warta (Gladesville, AU)
Assignee: Avaya Inc.
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Quick Facts
Patent No.
US 8,532,285
App. No.
11/899,338
Granted
Sep 10, 2013
Kind
B2
Abstract

A method and apparatus perform call control by obtaining initial biometric information of ears of a user of a handheld audio device; detecting a change in the biometric information of the ears of the user; determining a position and motion of the handheld audio device by analyzing the detected change in biometric information; and performing call control based on the determined position and motion. Further, the method and apparatus perform a first call control operation in response to the determined motion and position if the handheld audio device is communicating with a first endpoint and a second call control operation if communicating with a second endpoint. In addition, the method and apparatus change an internal call control operation of a handheld audio device by determining motion and a position of the handheld audio device. Also, the method and apparatus control internal operations of an endpoint by determining motion and position of the handheld audio device without terminating communication with the handheld audio device wherein the endpoint is one of a voice messaging system, conferencing system, or telephone operator.

Claims (47)

1. A method for call control, comprising:

obtaining initial biometric information of ears of a user of a handheld audio device;

detecting a change in the biometric information of the ears of the user;

determining a position of the handheld audio device by analyzing the detected change in biometric information; and

performing call control based on the determined position wherein the call control is at least one of controlling an already established call from another handheld audio device, a voice messaging system, a conference call, or an operator.

2. The method of claim 1 further comprises determining motion of the handheld audio device by analyzing the detected change in biometric information; and

the performing further performing call control based on the determined motion.

3. The method of claim 2 further comprises transmitting a message to the endpoint by the handheld audio device in response to the determined motion and position wherein the message requests an internal operation be performed by the endpoint without terminating communication with the handheld audio device wherein the endpoint is one of a voice messaging system, conferencing system, telephone operator, or other automated system.

4. The method of claim 1 wherein the obtaining and detecting comprise performing visual operations.

5. The method of claim 4 wherein the performing visual operations comprises gathering visual information of an ear; and

comparing the gathered visual information with visual information stored in a database.

6. The method of claim 1 wherein the obtaining and detecting comprise performing sonic operations.

7. The method of claim 6 wherein the performing sonic operations comprises gathering sonic information from an ear canal of the ear; and

comparing the gathered sonic information with sonic information stored in a database.

8. The method of claim 7 wherein gathering comprises transmitting ultrasonic signals into the ear canal; and

analyzing reflected signals resulting from the transmitted ultrasonic signals for physical characteristics of the ear canal.

9. The method of claim 1 further comprises changing in response to determined position an operation to change the internal call control operations of the handheld audio device.

10. A handheld audio device, comprising:

a computer for obtaining initial biometric information of ears of the user of the handheld device;

the computer further detecting a change in the biometric information of the ears;

the computer further determining a position of the handheld audio device by analyzing the detected change in biometric information; and

the computer further performing call control based on the determined position wherein the call control is at least one of controlling an already established call from another handheld audio device, a voice messaging system, a conference call, or an operator.

11. The handheld audio device of claim 10 further comprises:

the computer further determining motion of the handheld audio device by analyzing the detected change in biometric information; and the computer further performing call control based on the determined motion.

12. The handheld audio device of claim 11 further comprises:

a ultrasonic transmitter for transmitting sonic signals into at least an ear canal of the ear of the user or a head of the user;

a ultrasonic receiver for receiving reflected ultrasonic signals resulting from the transmitted ultrasonic signals from at least the ear canal or the head; and

the computer further processing the reflected ultrasonic signals to determined motion and position of the handheld audio device.

13. The handheld device of claim 11 further comprises:

an imaging module for obtaining digital images of at least an ear or head of the user; and

the computer further processing the obtaining digital images to determine the motion and position of the handheld audio device.

14. A non-transitory computer-readable medium for call control, comprising computer-executable instructions configured for:

computer-executable instructions for obtaining initial biometric information of ears of a user of a handheld audio device;

computer-executable instructions for detecting a change in biometric information of the ears of the user,

computer-executable instructions for determining a position of the handheld audio device by analyzing the detected change in biometric information; and

computer-executable instructions for performing call control based on the determined position wherein the call control is at least one of controlling an already established call from another handheld audio device, a voice messaging system, a conference call, or an operator.

15. The non-transitory computer-readable medium of claim 14 further comprises computer-executable instructions for determining motion of the handheld audio device by analyzing the detected change in biometric information; and

the computer-executable instructions for performing further performing call control based on the determined motion.

16. The non-transitory computer-readable medium of claim 14 wherein the computer-executable instructions for obtaining and detecting comprise computer-executable instructions for performing visual operations.

17. The non-transitory computer-readable medium of claim 16 wherein the computer-executable instructions for performing visual operations comprise computer-executable instructions for gathering visual information of an ear; and

computer-executable instructions for comparing the gathered visual information with visual information stored in a database.

18. The non-transitory computer-readable medium of claim 14 wherein the computer-executable instructions for obtaining and detecting comprise computer-executable instructions for performing sonic operations.

19. The non-transitory computer-readable medium of claim 18 wherein the computer-executable instructions for performing sonic operations comprise computer-executable instructions for gathering sonic information from an ear canal of the ear; and

computer-executable instructions for comparing the gathered sonic information with sonic information stored in a database.

20. The non-transitory computer-readable medium of claim 19 wherein computer-executable instructions for gathering comprise computer-executable instructions for transmitting ultrasonic signals into the ear canal; and

computer-executable instructions for analyzing reflected signals resulting from the transmitted ultrasonic signals for physical characteristics of the ear canal.

21. The non-transitory computer-readable medium of claim 14 wherein the call control is at least one of controlling a call from another telephone, a voice messaging system, a conference call, or an operator.

Assignments (18)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 5, 2007
From: COUGHLAN, MARC WILLIAM JOSEPH; FORBES, ALEXANDER QUENTIN; GANNON, CIARAN; RUNCIE, PETER DONALD; WARTA, RALPH; LIVINGOOD, ROD D.; MICHAELIS, PAUL ROLLER
To: AVAYA TECHNOLOGY LLC
Reel/Frame 019847/0458 →
Continuity (1)
Related Publication 20090060170A1 · Mar 5, 2009