Granted Patent B1

US 9,769,319 · App. 12/016,040 · Granted Sep 19, 2017

Inventors: David L. Chavez (Broomfield, CO); Douglas W. Swartz (Lakewood, CO)

Assignee: Avaya Inc.

H04M3/565H04M3/567H04L12/1818

Abstract

Claims (13)

1. A method, comprising:

(a) identifying, at a first node, a conflict between first and second sets of presence and availability information for a user, the first and second sets of presence and availability information being stored at differing nodes of a network and available to the first node, wherein the first and second sets of presence and availability information relate to a future event;

(b) determining, at the first node, which of the first and second sets of presence and availability information is valid and which of the first and second sets of presence and availability information is invalid, the determining step (b) being based on at least one of:

first and second timestamps associated with the first and second sets of presence and availability information,

first and second hierarchical indicators associated with the differing nodes and/or first and second sets of presence and availability information,

user input,

a preconfigured user preference,

first and second identities of the differing nodes, and

an electronic calendar entry; and

(c) forwarding, at the first node, a message to a second node, the message comprising an attachment, the attachment including the presence and availability information and an indication of which of the first and second sets of presence and availability information is valid or invalid.

2. The method of claim 1 , wherein the attachment further includes a reason for the indication.

3. The method of claim 1 , wherein the determining step is based on first and second hierarchical indicators associated with the differing nodes and/or first and second sets of presence and availability information.

4. A non-transitory computer readable medium comprising processor executable instructions to perform the steps of claim 1 .

Assignments (24)

Continuity (1)