IP Library Granted Patent US 9,111,259
Granted Patent B2
US 9,111,259 · App. 12/047,138 · Granted Aug 18, 2015

Affinity list generation

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Quick Facts
Patent No.
US 9,111,259
App. No.
12/047,138
Granted
Aug 18, 2015
Kind
B2
Abstract

The present invention relates to analyzing communications involving a given user and determining a ranked list of the most relevant contacts for the user based on the analysis. As subsequent communications are analyzed, the list may be updated in a systematic fashion to provide a dynamic and up-to-date ranking of the most relevant contacts for the user at any given time. By having access to an up-to-date, ranked list of their most relevant contacts, the user can more readily initiate communications with others and avoid searching or sorting through more traditional contact listings.

Claims (50)

1. A method of providing an affinity list for a user comprising:

obtaining, by a communication terminal comprising a processor, affinity data associated with each of a plurality of communication events wherein each communication event involves the user and at least one contact, wherein one of the plurality of communication events is one of a group consisting of a telephony call, a conference call, an instant message, an email, a social network interaction, a web site visitation, and a virtual world interaction;

generating, by the communication terminal, an affinity list that provides a ranked list of a plurality of contacts based on the affinity data and at least one ranking criterion, comprising:

generating a communication event score for each communication event based on any affinity data for the communication event and the at least one ranking criterion, wherein the communication event score is a function of a weighting associated with one of a nature, a type, a time, or a date of the communication event;

generating contact scores for each of the plurality of contacts based on communication event scores associated with each of the plurality of contacts, wherein at least one of the contact scores for a first contact of the plurality of contacts is based on a plurality of communication event scores associated with a plurality of communication events involving the first contact; and

ranking the plurality of contacts for the affinity list based on the contact scores for each of the plurality of contacts; and

displaying, by the communication terminal, the affinity list to the user.

2. The method of claim 1 wherein the plurality of communication events comprises different types of communication events.

3. The method of claim 1 further comprising providing the affinity list to a service node, which is separate from the user.

4. The method of claim 3 wherein the service node is one of a group consisting of a web server and communications server.

5. The method of claim 1 wherein the affinity data comprises contact information that identifies the at least one contact for each communication event.

6. The method of claim 1 wherein the affinity data for a communication event of the plurality of communication events comprises communication information that identifies at least one aspect of the communication event.

7. The method of claim 6 wherein the at least one aspect of the communication event is one of a group consisting of a date and a time of the communication event.

8. The method of claim 6 wherein the at least one aspect of the communication event defines a type of the communication event.

9. The method of claim 6 wherein the at least one aspect of the communication event defines a nature of the communication event.

10. The method of claim 9 wherein the nature of the communication event defines whether the communication event was an incoming or an outgoing communication event.

11. The method of claim 9 wherein the nature of the communication event defines whether the communication event was directed solely to the user or to a plurality of users including the user.

12. The method of claim 1 wherein the affinity data comprises contact information that identifies the at least one contact for each communication event, and communication information that identifies at least one aspect of the communication event.

13. The method of claim 1 wherein certain of the affinity data is obtained from network-based affinity sources that are separate from a user terminal associated with the user.

14. The method of claim 1 wherein certain of the affinity data is obtained from a user terminal associated with the user.

15. The method of claim 1 wherein certain of the affinity data is obtained from network-based affinity sources that are separate from a user terminal associated with the user, and other of the affinity data is obtained from the user terminal.

16. The method of claim 1 wherein the at least one ranking criterion defines at least one permanent contact to provide in the affinity list, and the affinity list is generated to comprise the at least one permanent contact along with the ranked list of the plurality of contacts.

17. The method of claim 1 further comprising on a systematic basis:

obtaining new affinity data associated with at least one new communication event;

generating an updated affinity list that provides an updated ranked list of the plurality of contacts based on the new affinity data and the at least one ranking criterion; and

providing the updated affinity list to the user.

18. The method of claim 1 wherein only those of the plurality of contacts that have a score greater than a defined threshold appear on the affinity list.

19. The method of claim 1 wherein the communication event score for each communication event is a function of a first weighting associated with a nature or type of the communication event and a second weighting associated with a time or date of the communication event.

20. The method of claim 1 , further comprising:

receiving, by the communication terminal, a selection from the user that identifies a contact of the plurality of contacts from the affinity list; and

based on the selection, initiating a communication between the communication terminal and a device associated with the contact.

21. An apparatus for providing an affinity list for a user comprising:

at least one communication interface; and

a control system associated with the at least one communication interface and adapted to:

obtain affinity data associated with each of a plurality of communication events wherein each communication event involves the user and at least one contact, wherein one of the plurality of communication events is one of a group consisting of a telephony call, a conference call, an instant message, an email, a social network interaction, a web site visitation, and a virtual world interaction;

generate an affinity list that provides a ranked list of a plurality of contacts based on the affinity data and at least one ranking criterion by:

generating a communication event score for each communication event based on any affinity data for the communication event and the at least one ranking criterion, wherein the communication event score is a function of a weighting associated with one of a nature, a type, a time, or a date of the communication event;

generating contact scores for each of the plurality of contacts based on communication event scores associated with each of the plurality of contacts, wherein at least one of the contact scores for a first contact of the plurality of contacts is based on a plurality of communication event scores associated with a plurality of communication events involving the first contact; and

ranking the plurality of contacts for the affinity list based on the contact scores for each of the plurality of contacts; and

provide the affinity list to the user.

22. The apparatus of claim 21 , wherein the at least one ranking criterion defines at least one permanent contact to provide in the affinity list, and the affinity list is generated to comprise the at least one permanent contact along with the ranked list of the plurality of contacts.

23. The apparatus of claim 21 , wherein the control system is further adapted to generate the affinity list that provides the ranked list of the plurality of contacts based on the affinity data and at least one ranking criterion by:

generating the communication event score for each communication event based on any affinity data for the communication event and the at least one ranking criterion;

generating the contact scores for each of the plurality of contacts based on the communication event scores associated with each of the plurality of contacts; and

ranking the plurality of contacts for the affinity list based on the contact scores for each of the plurality of contacts.

24. A method of providing an affinity list for a user, comprising:

obtaining, by a device comprising a processor, affinity data associated with each of a plurality of communication events wherein each communication event involves the user and at least one of a plurality of contacts, wherein one of the plurality of communication events is one of a group consisting of a telephony call, a conference call, an instant message, an email, a social network interaction, a web site visitation, and a virtual world interaction;

generating, by the device, an affinity list that provides a ranked list of one or more of the plurality of contacts ranked based on a contact score derived from the affinity data associated with a corresponding contact from the plurality of contacts and at least one ranking criterion for weighting the communication events from the plurality of communication events associated with the corresponding contact, the weighting based on corresponding communication event scores derived for the plurality of communication events, wherein each communication event score is a function of a weighting associated with one of a nature, a type, a time, or a date of a corresponding communication event, wherein at least one contact score for a first contact of the plurality of contacts is based on a plurality of communication event scores associated with a plurality of communication events involving the first contact; and

providing the affinity list to the user.

25. The method of claim 24 , wherein the at least one ranking criterion defines at least one permanent contact to provide in the affinity list, and the affinity list is generated to comprise the at least one permanent contact along with the ranked list of the plurality of contacts.

Assignments (28)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
RELEASE OF SECURITY INTEREST Recorded Jan 11, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.
Reel/Frame 045045/0564 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 023892/0500 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.
Reel/Frame 044891/0564 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 26, 2010
From: NORTEL NETWORKS LIMITED
To: AVAYA INC.
Reel/Frame 023998/0878 →
SECURITY AGREEMENT Recorded Feb 5, 2010
From: AVAYA INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 023905/0001 →
SECURITY AGREEMENT Recorded Feb 4, 2010
From: AVAYA INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 023892/0500 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 12, 2008
From: SYLVAIN, DANY
To: NORTEL NETWORKS LIMITED
Reel/Frame 020642/0380 →