IP Library Granted Patent US 8,799,983
Granted Patent B2
US 8,799,983 · App. 12/125,644 · Granted Aug 5, 2014

Insight distribution

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Quick Facts
Patent No.
US 8,799,983
App. No.
12/125,644
Granted
Aug 5, 2014
Kind
B2
Abstract

The present invention relates to using authorization information provided by an asserting agent to control insight-related interactions between a receiving agent and an insight agent. The insight may be information that relates to an entity with whom or a device with which the asserting agent is associated. Such insight is generally referred to as insight of the asserting agent. An insight source maintains the insight of the asserting agent, and the insight agent provides controlled access to the insight by the receiving agent through the insight-related interactions. For others to gain access to at least certain of the asserting agent's insight, the asserting agent must authorize the insight agent to provide the asserting agent's insight to the receiving agent. Upon obtaining the proper authorization, the insight agent will interact with the receiving agent and distribute the asserting agent's insight to the receiving agent.

Claims (40)

1. A method for operating an insight agent comprising:

receiving from a receiving agent, at a computer-implemented insight agent comprising a memory, authorization information that was originated from an asserting agent and sent from the asserting agent to the receiving agent, wherein the authorization information is configured to control an insight-related interaction between the insight agent and the receiving agent, wherein the insight-related interaction involves providing insight comprised of information about an entity on behalf of whom the asserting agent acts and is generated in a domain that is outside of direct control of the entity, such that the insight cannot be manipulated by the entity;

providing the insight-related interaction between the insight agent and the receiving agent; and

controlling, by the insight agent, delivery of the insight from the insight agent to the receiving agent during the insight-related interaction based on the authorization information.

2. The method of claim 1 wherein the insight comprises information related to a device on behalf of which the asserting agent acts.

3. The method of claim 1 wherein the insight is further comprised of information that is maintained in the domain that is outside of direct control of the entity.

4. The method of claim 1 wherein the entity comprises a device on behalf of which the asserting agent acts.

5. The method of claim 1 wherein the entity is comprised of a person.

6. The method of claim 1 wherein the authorization information only authorizes delivery of certain of the insight to the receiving agent, and only the certain of the insight is delivered to the receiving agent during the insight-related interaction.

7. The method of claim 1 wherein the authorization information is configured to authorize a single insight-related interaction between the insight agent and the receiving agent.

8. The method of claim 1 wherein the authorization information is configured to authorize at least one insight-related interaction between the insight agent and the receiving agent for a limited duration.

9. The method of claim 1 wherein the authorization information is configured to authorize insight-related interactions between the insight agent and only the receiving agent.

10. The method of claim 1 wherein the authorization information is configured to authorize at least one insight-related interaction for a defined purpose between the insight agent and the receiving agent.

11. The method of claim 1 wherein the authorization information is configured to authorize at least one insight-related interaction for a defined purpose and for a limited duration.

12. The method of claim 1 wherein the authorization information is configured to authorize only a single insight-related interaction for a defined purpose and for a limited duration.

13. The method of claim 1 wherein obtaining the authorization information comprises receiving the authorization information from the asserting agent.

14. The method of claim 1 wherein receiving the authorization information comprises receiving the authorization information from the receiving agent in association with the insight-related interaction.

15. The method of claim 1 wherein the insight-related interaction corresponds to a request for the insight, and controlling the insight-related interaction comprises:

determining whether to provide the insight-related interaction with the receiving agent based on the authorization information; and

providing at least certain of the insight to the receiving agent if the authorization information allows the at least certain of the insight to be provided to the receiving agent.

16. The method of claim 1 further comprising:

obtaining policy information that was provided by the asserting agent and configured to control distribution of the insight; and

further controlling delivery of the insight to the receiving agent based on the policy information.

17. The method of claim 1 wherein providing the insight-related interaction comprises receiving a request for the insight, and controlling the insight-related interaction comprises:

selecting the insight from available insight based on the authorization information; and

providing the insight to the receiving agent in the insight-related interaction, wherein the insight represents only a portion of the available insight.

18. The method of claim 1 wherein the asserting agent is provided by a first user terminal.

19. The method of claim 1 wherein the receiving agent is provided by a first user terminal.

20. The method of claim 1 wherein a granularity of the insight that is delivered to the receiving agent is controlled based on the authorization information.

21. An insight agent comprising:

a memory;

a communication interface; and

a control system associated with the communication interface and adapted to:

receive, from a receiving agent, authorization information that was originated from an asserting agent and sent from the asserting agent to the receiving agent, wherein the authorization information is configured to control an insight-related interaction between the insight agent and the receiving agent, wherein the insight-related interaction involves providing insight comprised of information about an entity on behalf of whom the asserting agent acts and is generated in a domain that is outside of direct control of the entity, such that the insight cannot be manipulated by the entity;

provide the insight-related interaction between the insight agent and the receiving agent; and

control delivery of the insight from the insight agent to the receiving agent during the insight-related interaction based on the authorization information.

22. The method of claim 1 wherein the insight further comprises presence information about the entity.

23. The method of claim 1 further comprising receiving, at the insight agent from the receiving agent, at least one from the group consisting of: an identity of the asserting agent and an identity of the entity.

24. The method of claim 1 wherein the asserting agent controls a granularity of location information of the asserting agent provided from the insight agent to the receiving agent.

25. The method of claim 24 wherein the granularity of the location information of the asserting agent is selected from the group consisting of location coordinates, a building, a city, and a time zone.

Assignments (25)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
RELEASE OF SECURITY INTEREST Recorded Jan 11, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.
Reel/Frame 045045/0564 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 023892/0500 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.
Reel/Frame 044891/0564 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 26, 2010
From: NORTEL NETWORKS LIMITED
To: AVAYA INC.
Reel/Frame 023998/0878 →
SECURITY AGREEMENT Recorded Feb 5, 2010
From: AVAYA INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 023905/0001 →
SECURITY AGREEMENT Recorded Feb 4, 2010
From: AVAYA INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 023892/0500 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 22, 2008
From: YOAKUM, JOHN H.
To: NORTEL NETWORKS LIMITED
Reel/Frame 020987/0667 →