Method by which PSAPs can identify and request information from cellular devices that are near emergent events
When a PSAP receives a call from a cellular telephone in reference to an emergent event, the speed and quality of the response may be improved by the cellular service provider's provision to the PSAP of information that includes the geographic location of the caller's phone. In a typical scenario, in which the call is from a GPS-equipped phone, the GPS coordinates of the phone may be echoed back to the PSAP in response to a specialized open “ping” request from the service provider. Of particular advantage to this approach is that GPS ping requests typically work regardless of whether a call is in progress, as long as the phone is turned on.
1. A method that facilitates the securing of information about an emergent event comprising:
receiving a call from a caller and determining a location of the emergent event;
defining an area relative to the location;
identifying, based on a query, one or more devices other than the caller within the defined area;
obtaining capability information about the one or more identified devices;
analyzing one or more of the device capability information and communication network information;
identifying one or more target devices within the defined area to contact based on the analyzed device capability and communication network information; and
proactively contacting the one or more target devices for the purpose of exchanging information related to the emergent event.
2. The method of claim 1 , wherein the defined area is represented by a shape file.
3. The method of claim 1 , wherein the capability information includes one or more of:
pingable GPS information,
camera resolution information,
camera low-light sensitivity information,
streaming video capabilities,
specialized sensor information,
camera zoom capabilities,
flash/lighting capabilities,
bandwidth capabilities,
uplink quality,
QoS metrics, and
multi-channel information indicative of whether the device can support simultaneous data and voice communications.
4. The method of claim 1 , further comprising generating a map illustrating target device locations, emergent event location and the defined area.
5. The method of claim 1 , further comprising receiving content as a result of the contacting of the one or more devices, the content identified with an event identifier.
6. The method of claim 5 , further comprising utilizing the event identifier to share the received content in a collaborative conference.
7. The method of claim 1 , wherein the contacting of the one or more target devices includes a request for one or more of audio, video and streaming video of the emergent event.
8. The method of claim 1 , wherein the contacting of the one or more target devices includes sending instructions regarding warning of danger.
9. The method of claim 1 , wherein the one or more devices are mobile communications devices.
10. A plurality of means for performing the steps of claim 1 .
11. A non-transitory computer-readable information storage media having stored thereon instructions, that when executed by a processor, cause to be performed the steps of claim 1 .
12. A system that facilitates the securing of information about an emergent event comprising:
a PSAP (Public Safety Answering Point) that receives a call from a caller and determines a location of the emergent event;
a contextual analysis module that defines an area relative to the location;
a ping module that identifies, based on a query, one or more devices within the defined area other than the caller and obtains capability information about the one or more identified devices;
an intelligent agent module that analyzes one or more of the device capability information, within the defined area, and communication network information and identifies one or more target devices to contact based on the analyzing of the device capability and communication network information; and
a contact module that proactively contacts the one or more target devices for the purpose of exchanging information related to the emergent event.
13. The system of claim 12 , wherein the defined area is represented by a shape file.
14. The system of claim 12 , wherein the capability information includes one or more of:
pingable GPS information,
camera resolution information,
camera low-light sensitivity information,
streaming video capabilities,
specialized sensor information,
camera zoom capabilities,
flash/lighting capabilities,
bandwidth capabilities,
uplink quality,
QoS metrics, and
multi-channel information indicative of whether the device can support simultaneous data and voice communications.
15. The system of claim 12 , further comprising a mapping module that generates a map illustrating target device locations, emergent event location and the defined area.
16. The system of claim 12 , wherein content is received as a result of the contacting of the one or more devices, the content identified with an event identifier.
17. The system of claim 16 , further comprising a collaborative conference module that utilizes the event identifier to share the received content in a collaborative conference.
18. The system of claim 12 , wherein the contacting of the one or more target devices includes a request for one or more of audio, video and streaming video of the emergent event.
19. The system claim 12 , wherein the contacting of the one or more target devices includes sending instructions regarding warning of danger.
20. The system of claim 12 , wherein the one or more devices are mobile communications devices.