IP Library Granted Patent US 10,728,359
Granted Patent B2
US 10,728,359 · App. 13/928,532 · Granted Jul 28, 2020

System and method for detecting and analyzing user migration in public social networks

Inventors: Reinhard P. Klemm (Basking Ridge, NJ); Doree Duncan Seligmann (New York, NY)
Assignee: Avaya Inc.
H04L67/306H04W4/21
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Quick Facts
Patent No.
US 10,728,359
App. No.
13/928,532
Granted
Jul 28, 2020
Kind
B2
Abstract

An event selection system for computing user migration pattern across social network pages is provided. The event selection system includes a monitor module to monitor predetermined activities of social media users on preconfigured resources. The event selection system further includes a profile module to build a social media user profile based on the monitored activities of the social media users. The event selection system further includes a computing module to compute user migration patterns based on the social media user profiles. The event selection system further includes a display module to display the user migration patterns on a system user terminal. The event selection system further includes a reporting module configured to produce a report based on the monitored social media user activities.

Claims (46)

1. An event selection system for computing user migration patterns across social network pages, the event selection system comprising:

a memory device, the memory device storing executable instructions;

a processor in communication with the memory device, wherein the processor when executing the executable instructions:

monitors predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

builds a social media user profile for each user based on the monitored activities of the social media users;

based on the social media user profiles, computes user migration patterns across two or more webpages of the predetermined set of webpages; and

drives a display of the user migration patterns on a system user terminal.

2. The event selection system of claim 1 , wherein the processor when executing the executable instructions:

records the predetermined activities of the social media users in a repository.

3. The event selection system of claim 1 , wherein the predetermined activities comprise one or more of posts, comments, likes or dislikes, posting or viewing of photos, tags, publicly visible user expressions, or page-owner expressions.

4. The event selection system of claim 1 , wherein the predetermined set of webpages comprises webpages of business competitors on the social networking site.

5. The event selection system of claim 1 , wherein the processor when executing the executable instructions:

utilizes social media observable events; and

mines social media user related data from the predetermined set of webpages within the social networking site.

6. The event selection system of claim 5 , wherein the processor when executing the executable instructions:

updates the social media user profile of each user based on the mined social media user related data.

7. The event selection system of claim 5 , wherein the processor when executing the executable instructions:

prepares an activity repository based on the mined social media user related data.

8. The event selection system of claim 7 , wherein processor when executing the executable instructions:

analyzes the activity repository of the plurality of social media users while visiting the predetermined set of webpages within the social networking site.

9. The event selection system of claim 8 , wherein processor when executing the executable instructions:

computes temporal migration metrics indicating a continuity of the user migration patterns.

10. The event selection system of claim 5 , wherein the processor when executing the executable instructions:

prepares an extended attributes set based on the mined social media user related data.

11. The event selection system of claim 10 , wherein the extended attributes set comprises one or more of the social media users' interests, education and work histories, hobbies, locations, hometowns, favorite sport teams and TV shows, or cultural background.

12. The event selection system of claim 1 , wherein the processor when executing the executable instructions:

maintains a list of entries, wherein each entry represents an abstract representation of an activity or interaction of a particular social media user on a monitored webpage during a configured time interval, wherein the monitored webpage comprises one of the predetermined set of webpages within a social networking site.

13. The event selection system of claim 1 , wherein the processor when executing the executable instructions:

receives a query from a system user.

14. The event selection system of claim 13 , wherein the processor when executing the executable instructions:

utilizes the social media user profiles to retrieve information corresponding to the query received from the system user.

15. The event selection system of claim 13 , wherein the processor when executing the executable instructions:

produces a report that indicates desired information based on the query received from the system user.

16. A computer-implemented method for computing user migration pattern on pages of a social network, the computer-implemented method comprising:

monitoring, by a processor, predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

building, by the processor, a social media user profile for each user based on the monitored activities of the social media users;

based on the social media user profiles, analyzing and computing, by the processor, migration patterns of social media users across two or more webpages of the predetermined set of webpages; and

reporting, by the processor, monitored activities of the plurality of social media users to a system user.

17. A computer-implemented method of claim 16 , wherein the predetermined activities comprise one or more of posts, comments, likes or dislikes, posting or viewing of photos, tags, publicly visible user expressions, or page-owner expressions.

18. A computer-implemented method of claim 16 , further comprising receiving, by the processor, a query and utilizing the social media user profiles to retrieve information corresponding to the query.

19. A computer program product for computing user migration patterns across social network pages, the computer program product comprising:

a non-transitory computer readable storage medium having computer readable code embodied therewith, the computer readable program code comprising:

computer readable program code configured to monitor predetermined activities of a plurality of social media users while visiting a predetermined set of webpages comprising a plurality of webpages within a social networking site;

computer readable program code configured to build a social media user profile based on the monitored activities of the social media users;

computer readable program code configured to analyze and compute, based on the social media user profiles, migration patterns of social media users across two or more webpages of the predetermined set of webpages; and

computer readable program code configured to report monitored activities of the plurality of social media user to a system user.

Assignments (14)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 27, 2013
From: KLEMM, REINHARD P.; SELIGMANN, DOREE DUNCAN
To: AVAYA INC.
Reel/Frame 030697/0258 →
Continuity (2)
Provisional Application 61771236 · Mar 1, 2013
Related Publication 20140250182A1 · Sep 4, 2014