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App. No. 14/025,810 · Confirmation No. 4281

SYSTEM AND METHOD FOR PROVIDING DYNAMIC ELASTICITY OF CONTACT CENTER RESOURCES

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2019-04-05 ABN Abandonment 2 View
2018-09-28 CTNF Non-Final Rejection 15 View
2018-09-28 892 List of references cited by examiner 1 View
2018-09-28 FWCLM Index of Claims 1 View
2018-09-28 SRFW Search information including classification, databases and other search related notes 3 View
2018-09-28 1449 List of References cited by applicant and considered by examiner 4 View
2018-09-28 1449 List of References cited by applicant and considered by examiner 4 View
2018-09-28 SRNT Examiner's search strategy and results 2 View
2018-08-03 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-08-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-07-09 RCEX Request for Continued Examination (RCE) 3 View
2018-07-09 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2018-07-09 CLM Claims 5 View
2018-07-09 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2018-07-09 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-07-09 WFEE Fee Worksheet (SB06) 2 View
2018-07-09 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-07-09 WFEE Fee Worksheet (SB06) 1 View
2018-04-09 CTFR Final Rejection 15 View
2018-04-09 892 List of references cited by examiner 1 View
2018-04-09 SRFW Search information including classification, databases and other search related notes 2 View
2018-04-09 SRNT Examiner's search strategy and results 3 View
2018-04-09 1449 List of References cited by applicant and considered by examiner 2 View
2018-04-09 1449 List of References cited by applicant and considered by examiner 2 View
2018-04-09 FWCLM Index of Claims 1 View
2018-03-07 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-03-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-02-07 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-02-07 WFEE Fee Worksheet (SB06) 2 View
2018-02-07 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-02-07 XT/ Extension of Time 2 View
2018-02-05 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2018-02-05 CLM Claims 5 View
2018-02-05 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2018-02-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-02-05 TRAN.LET Transmittal Letter 2 View
2018-02-05 WFEE Fee Worksheet (SB06) 1 View
2017-10-05 CTNF Non-Final Rejection 18 View
2017-10-05 892 List of references cited by examiner 1 View
2017-10-05 SRNT Examiner's search strategy and results 6 View
2017-10-05 1449 List of References cited by applicant and considered by examiner 4 View
2017-10-05 SRFW Search information including classification, databases and other search related notes 2 View
2017-10-05 FWCLM Index of Claims 1 View
2017-10-05 1449 List of References cited by applicant and considered by examiner 4 View
2017-10-05 1449 List of References cited by applicant and considered by examiner 4 View
2017-10-05 1449 List of References cited by applicant and considered by examiner 4 View
2017-09-13 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-09-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-08-22 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-08-22 FOR Foreign Reference 20 View
2017-08-22 FOR Foreign Reference 39 View
2017-08-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-07-19 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-07-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-06-09 RCEX Request for Continued Examination (RCE) 3 View
2017-06-09 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2017-06-09 CLM Claims 5 View
2017-06-09 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2017-06-09 WFEE Fee Worksheet (SB06) 2 View
2017-06-09 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-06-09 WFEE Fee Worksheet (SB06) 1 View
2017-05-18 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-05-18 FOR Foreign Reference 18 View
2017-05-18 WFEE Fee Worksheet (SB06) 2 View
2017-05-18 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-03-09 CTFR Final Rejection 17 View
2017-03-09 892 List of references cited by examiner 1 View
2017-03-09 FWCLM Index of Claims 1 View
2017-03-09 1449 List of References cited by applicant and considered by examiner 4 View
2017-03-09 SRNT Examiner's search strategy and results 2 View
2017-03-09 SRFW Search information including classification, databases and other search related notes 2 View
2017-03-09 1449 List of References cited by applicant and considered by examiner 4 View
2017-03-09 1449 List of References cited by applicant and considered by examiner 4 View
2017-02-02 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-02-02 WFEE Fee Worksheet (SB06) 2 View
2017-02-02 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-01-10 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-01-10 FOR Foreign Reference 33 View
2017-01-10 WFEE Fee Worksheet (SB06) 2 View
2017-01-10 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-01-05 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2017-01-05 CLM Claims 5 View
2017-01-05 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2017-01-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-01-05 TRAN.LET Transmittal Letter 2 View
2017-01-05 WFEE Fee Worksheet (SB06) 1 View
2016-10-05 CTNF Non-Final Rejection 13 View
2016-10-05 892 List of references cited by examiner 1 View
2016-10-05 SRNT Examiner's search strategy and results 2 View
2016-10-05 SRFW Search information including classification, databases and other search related notes 2 View
2016-10-05 1449 List of References cited by applicant and considered by examiner 3 View
2016-10-05 FWCLM Index of Claims 1 View
2016-08-25 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2016-08-25 FOR Foreign Reference 1 View
2016-08-25 FOR Foreign Reference 50 View
2016-08-25 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-08-24 RCEX Request for Continued Examination (RCE) 3 View
2016-08-24 XT/ Extension of Time 2 View
2016-08-24 WFEE Fee Worksheet (SB06) 2 View
2016-08-24 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-08-24 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2016-08-24 CLM Claims 5 View
2016-08-24 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2016-08-24 WFEE Fee Worksheet (SB06) 1 View
2016-04-28 CTFR Final Rejection 13 View
2016-04-28 SRFW Search information including classification, databases and other search related notes 2 View
2016-04-28 1449 List of References cited by applicant and considered by examiner 2 View
2016-04-28 SRNT Examiner's search strategy and results 3 View
2016-04-28 FWCLM Index of Claims 1 View
2016-02-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2016-02-29 CLM Claims 4 View
2016-02-29 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2016-02-29 REF.OTHER Other reference-Patent/Application/Search Documents 4 View
2016-02-29 REF.OTHER Other reference-Patent/Application/Search Documents 3 View
2016-02-29 REF.OTHER Other reference-Patent/Application/Search Documents 6 View
2016-02-29 REF.OTHER Other reference-Patent/Application/Search Documents 7 View
2016-02-29 TRAN.LET Transmittal Letter 2 View
2016-02-29 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2016-02-29 WFEE Fee Worksheet (SB06) 2 View
2016-02-29 N417 Electronic Filing System Acknowledgment Receipt 4 View
2016-02-29 TRAN.LET Transmittal Letter 2 View
2016-02-29 WFEE Fee Worksheet (SB06) 1 View
2015-11-30 CTNF Non-Final Rejection 11 View
2015-11-30 892 List of references cited by examiner 1 View
2015-11-30 SRFW Search information including classification, databases and other search related notes 2 View
2015-11-30 BIB Bibliographic Data Sheet 1 View
2015-11-30 1449 List of References cited by applicant and considered by examiner 7 View
2015-11-30 SRNT Examiner's search strategy and results 3 View
2015-11-30 1449 List of References cited by applicant and considered by examiner 4 View
2015-11-30 FWCLM Index of Claims 1 View
2015-09-21 IDS Information Disclosure Statement (IDS) Form (SB08) 9 View
2015-09-21 FOR Foreign Reference 35 View
2015-09-21 FOR Foreign Reference 20 View
2015-09-21 FOR Foreign Reference 72 View
2015-09-21 FOR Foreign Reference 75 View
2015-09-21 FOR Foreign Reference 99 View
2015-09-21 FOR Foreign Reference 185 View
2015-09-21 REF.OTHER Other reference-Patent/Application/Search Documents 4 View
2015-09-21 WFEE Fee Worksheet (SB06) 2 View
2015-09-21 N417 Electronic Filing System Acknowledgment Receipt 4 View
2015-09-21 RCEX Request for Continued Examination (RCE) 3 View
2015-09-21 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2015-09-21 CLM Claims 4 View
2015-09-21 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2015-09-21 XT/ Extension of Time 2 View
2015-09-21 TRAN.LET Transmittal Letter 2 View
2015-09-21 WFEE Fee Worksheet (SB06) 1 View
2015-07-01 IDS Information Disclosure Statement (IDS) Form (SB08) 6 View
2015-07-01 FOR Foreign Reference 75 View
2015-07-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-07-01 TRAN.LET Transmittal Letter 2 View
2015-05-20 CTFR Final Rejection 13 View
2015-05-20 892 List of references cited by examiner 1 View
2015-05-20 SRFW Search information including classification, databases and other search related notes 1 View
2015-05-20 SRNT Examiner's search strategy and results 3 View
2015-05-20 FWCLM Index of Claims 1 View
2015-03-09 SA.. Supplemental Response or Supplemental Amendment 1 View
2015-03-09 CLM Claims 3 View
2015-03-09 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2015-03-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-03-09 TRAN.LET Transmittal Letter 2 View
2015-03-09 WFEE Fee Worksheet (SB06) 1 View
2015-02-27 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2015-02-05 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2015-02-05 CLM Claims 3 View
2015-02-05 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2015-02-05 XT/ Extension of Time 2 View
2015-02-05 WFEE Fee Worksheet (SB06) 2 View
2015-02-05 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-02-05 WFEE Fee Worksheet (SB06) 1 View
2014-09-05 CTNF Non-Final Rejection 12 View
2014-09-05 892 List of references cited by examiner 1 View
2014-09-05 1449 List of References cited by applicant and considered by examiner 2 View
2014-09-05 1449 List of References cited by applicant and considered by examiner 1 View
2014-09-05 1449 List of References cited by applicant and considered by examiner 1 View
2014-09-05 SRNT Examiner's search strategy and results 1 View
2014-09-05 SRNT Examiner's search strategy and results 2 View
2014-09-05 FWCLM Index of Claims 1 View
2014-09-05 SRFW Search information including classification, databases and other search related notes 1 View
2014-07-08 IDS Information Disclosure Statement (IDS) Form (SB08) 2 View
2014-07-08 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 4 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 6 View
2014-07-08 TRAN.LET Transmittal Letter 2 View
2014-04-23 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-04-23 REF.OTHER Other reference-Patent/Application/Search Documents 12 View
2014-04-23 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-04-23 TRAN.LET Transmittal Letter 2 View
2014-03-20 NTC.PUB Notice of Publication 1 View
2014-01-08 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2013-12-26 PA.. Power of Attorney 1 View
2013-12-26 OATH Oath or Declaration filed 6 View
2013-12-26 TRAN.LET Transmittal Letter 2 View
2013-12-26 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2013-12-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-12-26 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2013-12-13 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2013-12-13 WFEE Fee Worksheet (SB06) 1 View
2013-12-13 APP.FILE.REC Filing Receipt 3 View
2013-12-07 PEFR Applicant Response to Pre-Exam Formalities Notice 2 View
2013-12-07 SPEC Specification 71 View
2013-12-07 REM Applicant Arguments/Remarks Made in an Amendment 71 View
2013-12-07 ADS Application Data Sheet 7 View
2013-12-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-10-08 APP.FILE.REC Filing Receipt 3 View
2013-10-08 NTC.MISS.PRT Notice to File Missing Parts 2 View
2013-10-08 PD.AUTH.NTC Notice that authorization for participating IP Offices to access US application was improper 1 View
2013-10-08 WFEE Fee Worksheet (SB06) 1 View
2013-09-12 TRNA Transmittal of New Application 3 View
2013-09-12 DRW Drawings-only black and white line drawings 34 View
2013-09-12 SPEC Specification 70 View
2013-09-12 CLM Claims 3 View
2013-09-12 ABST Abstract 1 View
2013-09-12 ADS Application Data Sheet 7 View
2013-09-12 WFEE Fee Worksheet (SB06) 2 View
2013-09-12 N417 Electronic Filing System Acknowledgment Receipt 3 View
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Quick Facts
App. No.
14/025,810
Filed
2013-09-12
Pub. No.
US20140079207A1
Examiner
POPE, KHARYE
Art Unit
2652