Patent Application
Provisional
App. No. 61/700,306
· Confirmation No. 6709
CLOUD CONTACT CENTER SUPPORTING METADATA DRIVEN PARAMETERIZED ROUTING
Provisional Application Expired
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2012-10-03 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2012-10-01 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2012-09-12 | TR.PROV |
Provisional Cover Sheet (SB16) | 2 | View | |
| 2012-09-12 | SPEC |
Specification | 143 | View | |
| 2012-09-12 | DRW |
Drawings-only black and white line drawings | 1 | View | |
| 2012-09-12 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2012-09-12 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View |
Inventors
Attorneys & Agents of Record
Prosecution
- Customer No.
- 23363
- Docket No.
- 70393/G711
- Confirmation No.
- 6709
Child
Claims priority from a provisional application
→
App. 13/753,443
Filed 2013-01-29
· Abandoned -- Failure to Respond to an Office Action
Child
PCT
Claims priority from a provisional application
→
PCT/US2013/059553
Filed 2013-09-12
· RO PROCESSING COMPLETED-PLACED IN STORAGE
Child
Claims priority from a provisional application
→
App. 14/025,810
Filed 2013-09-12
· Abandoned -- Failure to Respond to an Office Action
Child
Claims priority from a provisional application
→
App. 14/025,806
· US 8,989,367
Filed 2013-09-12
· Patented Case
Child
PCT
Claims priority from a provisional application
→
PCT/US2013/059557
Filed 2013-09-12
· RO PROCESSING COMPLETED-PLACED IN STORAGE
Child
Claims priority from a provisional application
→
App. 14/582,164
· US 9,325,844
Filed 2014-12-23
· Patented Case
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
from
JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939)
Recorded 2017-02-27
SECURITY AGREEMENT
Recorded 2013-02-08
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Quick Facts
- App. No.
- 61/700,306
- Filed
- 2012-09-12
External Links