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App. No. 13/753,443 · Confirmation No. 1017

SYSTEM AND METHOD FOR DYNAMIC CONFIGURATION OF CONTACT CENTERS VIA TEMPLATES

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2018-10-26 ABN Abandonment 2 View
2018-04-13 CTFR Final Rejection 15 View
2018-04-13 892 List of references cited by examiner 1 View
2018-04-13 FWCLM Index of Claims 2 View
2018-04-13 1449 List of References cited by applicant and considered by examiner 4 View
2018-04-13 SRFW Search information including classification, databases and other search related notes 2 View
2018-04-13 1449 List of References cited by applicant and considered by examiner 5 View
2018-04-13 1449 List of References cited by applicant and considered by examiner 4 View
2018-04-13 SRNT Examiner's search strategy and results 8 View
2018-04-04 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-04-04 WFEE Fee Worksheet (SB06) 2 View
2018-04-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-03-07 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-03-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-01-25 SA.. Supplemental Response or Supplemental Amendment 1 View
2018-01-25 CLM Claims 7 View
2018-01-25 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2018-01-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-01-25 TRAN.LET Transmittal Letter 2 View
2018-01-25 WFEE Fee Worksheet (SB06) 1 View
2017-12-28 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2017-12-08 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2017-12-08 CLM Claims 7 View
2017-12-08 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2017-12-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-12-08 TRAN.LET Transmittal Letter 2 View
2017-12-08 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2017-12-08 WFEE Fee Worksheet (SB06) 2 View
2017-12-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-09-08 CTNF Non-Final Rejection 13 View
2017-09-08 892 List of references cited by examiner 1 View
2017-09-08 1449 List of References cited by applicant and considered by examiner 4 View
2017-09-08 1449 List of References cited by applicant and considered by examiner 4 View
2017-09-08 1449 List of References cited by applicant and considered by examiner 4 View
2017-09-08 1449 List of References cited by applicant and considered by examiner 4 View
2017-09-08 SRFW Search information including classification, databases and other search related notes 2 View
2017-09-08 FWCLM Index of Claims 2 View
2017-09-08 SRNT Examiner's search strategy and results 9 View
2017-09-08 1449 List of References cited by applicant and considered by examiner 4 View
2017-08-22 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-08-22 FOR Foreign Reference 20 View
2017-08-22 FOR Foreign Reference 39 View
2017-08-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-07-12 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-07-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-06-16 RCEX Request for Continued Examination (RCE) 3 View
2017-06-16 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2017-06-16 CLM Claims 8 View
2017-06-16 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2017-06-16 WFEE Fee Worksheet (SB06) 2 View
2017-06-16 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-06-16 WFEE Fee Worksheet (SB06) 1 View
2017-05-24 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-05-24 FOR Foreign Reference 18 View
2017-05-24 WFEE Fee Worksheet (SB06) 2 View
2017-05-24 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-03-31 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-03-31 WFEE Fee Worksheet (SB06) 2 View
2017-03-31 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-03-16 CTFR Final Rejection 13 View
2017-03-16 FWCLM Index of Claims 2 View
2017-03-16 SRFW Search information including classification, databases and other search related notes 1 View
2017-03-16 1449 List of References cited by applicant and considered by examiner 5 View
2017-03-16 1449 List of References cited by applicant and considered by examiner 5 View
2017-03-16 SRNT Examiner's search strategy and results 7 View
2017-03-15 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-03-15 WFEE Fee Worksheet (SB06) 2 View
2017-03-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-02-03 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2017-02-03 FOR Foreign Reference 37 View
2017-02-03 WFEE Fee Worksheet (SB06) 2 View
2017-02-03 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-09-19 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2016-09-19 CLM Claims 5 View
2016-09-19 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2016-09-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-09-16 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2016-09-16 FOR Foreign Reference 1 View
2016-09-16 FOR Foreign Reference 50 View
2016-09-16 WFEE Fee Worksheet (SB06) 2 View
2016-09-16 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-09-16 WFEE Fee Worksheet (SB06) 1 View
2016-06-17 CTNF Non-Final Rejection 12 View
2016-06-17 892 List of references cited by examiner 1 View
2016-06-17 1449 List of References cited by applicant and considered by examiner 6 View
2016-06-17 FWCLM Index of Claims 2 View
2016-06-17 SRNT Examiner's search strategy and results 7 View
2016-06-17 SRFW Search information including classification, databases and other search related notes 1 View
2015-11-20 IDS Information Disclosure Statement (IDS) Form (SB08) 6 View
2015-11-20 FOR Foreign Reference 35 View
2015-11-20 FOR Foreign Reference 20 View
2015-11-20 FOR Foreign Reference 72 View
2015-11-20 FOR Foreign Reference 75 View
2015-11-20 FOR Foreign Reference 99 View
2015-11-20 FOR Foreign Reference 185 View
2015-11-20 REF.OTHER Other reference-Patent/Application/Search Documents 4 View
2015-11-20 WFEE Fee Worksheet (SB06) 2 View
2015-11-20 N417 Electronic Filing System Acknowledgment Receipt 4 View
2015-11-13 RCEX Request for Continued Examination (RCE) 3 View
2015-11-13 WFEE Fee Worksheet (SB06) 2 View
2015-11-13 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-11-13 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2015-11-13 CLM Claims 5 View
2015-11-13 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2015-11-13 WFEE Fee Worksheet (SB06) 1 View
2015-05-15 CTFR Final Rejection 12 View
2015-05-15 SRFW Search information including classification, databases and other search related notes 1 View
2015-05-15 FWCLM Index of Claims 1 View
2015-05-15 1449 List of References cited by applicant and considered by examiner 1 View
2015-05-15 SRNT Examiner's search strategy and results 5 View
2015-01-30 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2015-01-30 SPEC Specification 1 View
2015-01-30 CLM Claims 4 View
2015-01-30 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2015-01-30 REM Applicant Arguments/Remarks Made in an Amendment 45 View
2015-01-30 SPEC Specification 46 View
2015-01-30 TRAN.LET Transmittal Letter 2 View
2015-01-30 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2015-01-30 WFEE Fee Worksheet (SB06) 2 View
2015-01-30 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-01-30 TRAN.LET Transmittal Letter 2 View
2015-01-30 XT/ Extension of Time 2 View
2014-07-30 CTNF Non-Final Rejection 8 View
2014-07-30 892 List of references cited by examiner 1 View
2014-07-30 FWCLM Index of Claims 1 View
2014-07-30 BIB Bibliographic Data Sheet 1 View
2014-07-30 SRNT Examiner's search strategy and results 5 View
2014-07-30 1449 List of References cited by applicant and considered by examiner 1 View
2014-07-30 1449 List of References cited by applicant and considered by examiner 1 View
2014-07-30 SRFW Search information including classification, databases and other search related notes 1 View
2014-07-18 APP.FILE.REC Filing Receipt 3 View
2014-07-18 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2014-07-15 PA.. Power of Attorney 1 View
2014-07-15 ADS Application Data Sheet 8 View
2014-07-15 OATH Oath or Declaration filed 3 View
2014-07-15 TRAN.LET Transmittal Letter 2 View
2014-07-15 WFEE Fee Worksheet (SB06) 2 View
2014-07-15 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-07-15 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2014-07-15 WFEE Fee Worksheet (SB06) 1 View
2014-07-08 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-07-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 4 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 6 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 3 View
2014-07-08 REF.OTHER Other reference-Patent/Application/Search Documents 7 View
2014-07-08 TRAN.LET Transmittal Letter 2 View
2014-05-06 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-05-06 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-05-06 REF.OTHER Other reference-Patent/Application/Search Documents 12 View
2014-05-06 TRAN.LET Transmittal Letter 2 View
2014-03-13 NTC.PUB Notice of Publication 1 View
2013-05-08 WFEE Fee Worksheet (SB06) 1 View
2013-05-08 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2013-05-08 APP.FILE.REC Filing Receipt 3 View
2013-04-26 PEFR Applicant Response to Pre-Exam Formalities Notice 2 View
2013-04-26 DRW Drawings-only black and white line drawings 2 View
2013-04-26 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2013-04-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2013-02-26 WFEE Fee Worksheet (SB06) 1 View
2013-02-26 APP.FILE.REC Filing Receipt 3 View
2013-02-26 NT.CR.APP.PA Notice to File Corrected Application Papers 2 View
2013-01-29 TRNA Transmittal of New Application 3 View
2013-01-29 SPEC Specification 46 View
2013-01-29 CLM Claims 3 View
2013-01-29 ABST Abstract 1 View
2013-01-29 DRW Drawings-only black and white line drawings 31 View
2013-01-29 WFEE Fee Worksheet (SB06) 2 View
2013-01-29 N417 Electronic Filing System Acknowledgment Receipt 3 View
2013-01-29 ADS Application Data Sheet 7 View
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Quick Facts
App. No.
13/753,443
Filed
2013-01-29
Pub. No.
US20140072115A1
Art Unit
2652