IP Library Granted Patent US 10,339,504
Granted Patent B2
US 10,339,504 · App. 14/318,674 · Granted Jul 2, 2019

Systems and methods for presenting information extracted from one or more data sources to event participants

Inventor: Reinhard Klemm (Basking Ridge, NJ)
Assignee: Avaya Inc.
G06Q10/1095G06F16/50G06F16/60G06Q50/01
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Quick Facts
Patent No.
US 10,339,504
App. No.
14/318,674
Granted
Jul 2, 2019
Kind
B2
Abstract

Systems and methods for dynamically responding to requests for information, derived from one or more data sources, relating to at least one event participant. A notification of a scheduled event is received at a server. The notification identities a plurality of individuals invited to attend or participate in an event. Data attributes relating to the event participants are retrieved from one or more data sources and stored. The data attributes can include personal attributes, professional attributes, and social interaction attributes. Before, during or after an event, requests are received and processed to provide event participants and other interested parties access to contextual information relating event participants to one another, the identities of event participants possessing one or more attributes, and lists of attributes for one or more known event participants. The requests can include images and sound recordings captured during the event.

Claims (45)

1. A computer implemented method for responding to requests from a communication terminal for information relating to at least one event participant, said method executed by an inquiry server in communication with the communication terminal, the inquiry server including one or more processors, a memory in communication with the one or more processors, and a non-transitory computer-readable medium including processor-executable instructions encoded therein, said method comprising:

receiving, at the inquiry server, a notification of a scheduled event and identities of a plurality of invited event participants;

in response to receiving the identities, retrieving and storing, by the inquiry server and from multiple data sources, data attributes relating to at least some of the invited event participants, the data attributes being stored in the memory after the retrieving;

after the retrieving and storing, receiving, at the inquiry server, a request from the communication terminal for contextual information relating a first event participant to at least a second event participant;

identifying the first event participant from the plurality of event participants by analyzing a digital voice sample, captured from the first event participant by the communication terminal and included with the request, in reference to voice print data for each respective event participant of the plurality of event participants;

generating, by the processor, the contextual information, the generated contextual information including contextual data elements; and

transmitting, from the inquiry server to the communication terminal, a response to the request, the response including the generated contextual information.

2. The method according to claim 1 , wherein the received request includes at least one image captured during the event.

3. The method according to claim 2 , further including a step of analyzing, by the processor, an image, received as part of the request, to identify the second event participant or a third event participant.

4. The method according to claim 3 , wherein the request is received during the event and the transmitting is performed during the event.

5. The method according to claim 1 , wherein the request is received during the event and the transmitting is performed during the event.

6. The method according to claim 1 , wherein the digital voice sample is captured during the event.

7. The method according to claim 1 , wherein each of the contextual data elements represents a relative distance between a data attribute of the first event participant and the same data attribute of the second event participant.

8. The method according to claim 1 , wherein data attributes of the at least some invited event participants are retrieved from at least one data repository associated with a social network during the retrieving.

9. The method according to claim 8 , further including a step of requesting authorization, from an invited event participant, before retrieving respective data attributes from a corresponding data source.

10. The method according to claim 1 , wherein the generating includes performing at least one of intersect analysis and difference analysis by reference to the retrieved data attributes.

11. An apparatus for responding to requests from a communication terminal for information relating to at least one event participant, said apparatus comprising:

an inquiry server having:

one or more processors;

a memory in communication with the one or more processors;

a non-transitory computer-readable medium in communication with the memory and the one or more processors, the non-transitory computer-readable medium including processor-executable instructions encoded therein;

at least one network interface in communication with the communication terminal; and

an augmented event request processing module,

wherein, when executed by the one or more processors, the processor-executable instructions cause the augmented event request processing module to:

retrieve and store, from multiple data sources, data attributes relating to at least some participants invited to an event, the data attributes being stored in the memory after being retrieved;

after retrieving and storing the data attributes, receive, from the communication terminal via the at least one network interface, a request for contextual information relating a first event participant to at least a second event participant;

identify the first event participant from at least some of the participants by analyzing a digital voice sample, captured from the first event participant by the communication terminal and included with the request, in reference to voice print data for each respective participant of at least some of the participants;

generate the contextual information including one or more contextual data elements responsive to received request; and

transmit, to the communication terminal via the at least one network interface, the generated contextual information in response to the received request.

12. The apparatus of claim 11 , wherein, when executed by the one or more processors, the processor-executable instructions further cause the augmented event request processing module to:

receive an image captured during the event; and

analyze the received image to identify the second event participant or a third event participant.

13. The apparatus of claim 11 , wherein each of the contextual data elements represents a relative distance between a data attribute of the first event participant and the same data attribute of the second event participant.

14. A computer implemented method for responding to requests from a communication terminal for information relating to at least one event participant, said method executed by an inquiry server in communication with the communication terminal, the inquiry server including one or more processors, a memory in communication with the one or more processors, and a non-transitory computer-readable medium in communication with the memory and the one or more processors, said method comprising:

retrieving and storing, by the inquiry server and from at least one data source, data attributes relating to at least some participants in an event, the data attributes being stored in the memory after the retrieving;

in response to the retrieving, receiving, at the inquiry server, an inquiry from the communication terminal during the event for contextual information relating a first event participant to at least a second event participant;

identify the first event participant from at least some of the participants by analyzing a digital voice sample, captured from the first event participant by the communication terminal and included with the request, in reference to voice print data for each respective participant of at least some of the participants;

generating, by the processor, the contextual information, the generated contextual information including one or more contextual data elements; and

transmitting, from the inquiry server to the communication terminal, a response to the inquiry, the response including the generated contextual information,

wherein the inquiry is received from the communication terminal operated by a first participant, the inquiry including at least one of text input, an image of a second participant, or a voice recording of a second participant.

15. The method according to claim 14 , wherein the at least one data source includes a social networking site.

16. The method according to claim 14 , wherein the at least one data source includes an enterprise server containing data attributes corresponding to its employees.

17. The method according to claim 14 , wherein the event is a conference call wherein at least some of the participants are remotely located relative to one another.

18. The method according to claim 14 , wherein each of the contextual data elements represents a relative distance between a data attribute of the first event participant and the same data attribute of the second event participant.

19. The method according to claim 14 , wherein the event is a web conference or an audio only conference.

Assignments (14)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 12, 2014
From: KLEMM, REINHARD
To: AVAYA INC.
Reel/Frame 033519/0489 →
Continuity (1)
Related Publication 20150379478A1 · Dec 31, 2015