Sequenced applications for controlling communication features
A registration is received from an application framework. The registration is for the application framework to be notified of an event managed by a service gateway. The event is based on a communication service provided by the service gateway. The service gateway detects the event. The service gateway sends a notification associated with the event to the application framework. The notification associated with the event comprises information associated with the event. For example, the notification may include a caller's name and address. An object is received from the application framework that is associated with the event. The object associated with the event further comprises extension information that is not used by the communication service/service gateway. A message is sent to a communication endpoint and/or an external application that comprises the object. The extension information is used to provide custom services that are not supported by the communication service/service gateway.
1. A system comprising:
a microprocessor; and
a non-transitory computer readable medium, coupled with the microprocessor and comprising microprocessor readable and executable instructions that program the microprocessor to execute:
a service gateway that receives, from an application framework, a registration to be notified of an event managed by the service gateway, wherein the application framework is separated from a user communication endpoint and/or an external application by a network and wherein the event is based on a communication service provided by the service gateway; detects the event; sends a notification associated with the event to the application framework; receives, from the application framework, an object associated with the event, wherein the object associated with the event further comprises extension information that is not used by the communication service provided by the service gateway; and sends a message to the user communication endpoint and/or the external application that comprises the object.
2. The system of claim 1 , wherein the service gateway receives, from the application framework, a query for a list of events managed by the service gateway, wherein the list of events are based on a plurality communication services provided by the service gateway and sends the list of events to the application framework.
3. The system of claim 1 , wherein the event is associated with an application running on the communication endpoint and further comprising the application framework, wherein the application framework, based on the event, communicates with the user communication endpoint in a first communication session for the event and wherein other events for the application running on the communication endpoint are communicated in a second communication session to the communication endpoint via the service gateway.
4. The system of claim 1 , wherein the event is a communication protocol event, wherein the service gateway sends the notification in response to the communication protocol event, wherein the message is a Hypertext Transfer Protocol (HTTP) message sent to the user communication endpoint by the service gateway, and wherein the object is a JavaScript Object Notation (JSON) object.
5. The system of claim 4 , wherein the JSON object is used to create a custom service that is not supported by the service gateway.
6. The system of claim 4 , wherein the service gateway converts a SIP communication session from a SIP device associated with the communication protocol event to a HTTP communication session with a browser in the user communication endpoint.
7. The system of claim 6 , wherein the notification comprises the object and wherein the object comprises information associated with the event, wherein the event comprises a plurality of events for a plurality of communication services provided by the service gateway, wherein the notification comprises a plurality of objects that comprise information associated with the plurality of events, and wherein the message comprises a plurality of objects with a plurality of respective extension information.
8. The system of claim 1 , wherein the application framework comprises a plurality of framework applications that registers with the service gateway to be notified of the event and wherein the notification associated with the event is sent based on a priority of the framework applications or on a first come-first-serve basis.
9. The system of claim 1 , wherein the service gateway receives, from the application framework, a request to use the communication service provided by the service gateway and wherein the request to use the communication service is based on a request from the user communication endpoint sent directly to the application framework.
10. A method comprising:
receiving, by a microprocessor, from an application framework, a registration to be notified of an event managed by a service gateway, wherein the application framework is separated from a user communication endpoint and/or an external application by a network and wherein the event is based on a communication service provided by the service gateway;
detecting, by the microprocessor, the event;
sending, by the microprocessor, a notification associated with the event to the application framework;
receiving, by the microprocessor, from the application framework, an object associated with the event, wherein the object associated with the event further comprises extension information that is not used by the communication service provided by the service gateway; and
sending, by the microprocessor, a message to the user communication endpoint and/or the external application that comprises the object.
11. The method of claim 10 , wherein the service gateway receives, from the application framework, a query for a list of events managed by the service gateway, wherein the list of events are based on a plurality communication services provided by the service gateway and further comprising sending the list of events to the application framework.
12. The method of claim 10 , wherein the event is associated with an application running on the communication endpoint and further comprising, based on the event, communicating with the user communication endpoint in a first communication session, wherein other events for the application running on the communication endpoint are communicated in a second communication session to the communication endpoint via the service gateway.
13. The method of claim 10 , wherein the event is a communication protocol event, wherein the service gateway sends the notification in response to the communication protocol event, wherein the message is a Hypertext Transfer Protocol (HTTP message sent to the user communication endpoint by the service gateway, and wherein the object is a JavaScript Object Notation (JSON) object.
14. The method of claim 13 , wherein the JSON object is used to create a custom service that is not supported by the service gateway.
15. The method of claim 13 , wherein the service gateway converts a SIP communication session from a SIP device associated with the communication protocol event to a HTTP communication session with a browser in the user communication endpoint.
16. The method of claim 15 , wherein the notification comprises the object and wherein the object comprises information associated with the event, wherein the event comprises a plurality of events for a plurality of communication services provided by the service gateway, wherein the notification comprises a plurality of objects that comprise information associated with the plurality of events, and wherein the message comprises a plurality of objects with a plurality of respective extension information.
17. The method of claim 10 , wherein the service gateway receives, from the application framework, a request to use the communication service provided by the service gateway and wherein the request to use the communication service is based on a request from the user communication endpoint sent directly to the application framework.
18. A method comprising:
sending, by a microprocessor executing an application framework, to a service gateway, a registration to be notified of an event managed by the service gateway, wherein the application framework is separated from a user communication endpoint and/or an external application by a network and wherein the event is based on a communication service provided by the service gateway;
receiving, by the microprocessor and from the service gateway, a notification associated with the event; and
sending, by the microprocessor, to the service gateway, an object associated with the event, wherein the object associated with the event further comprises extension information that is not used by the communication service provided by the service gateway, and wherein the service gateway sends a message to the user communication endpoint and/or the external application that comprises the object.
19. The method of claim 18 , wherein event is a communication protocol event, wherein the service gateway sends the notification in response to the communication protocol event, wherein the message is a Web Real-Time Communication (WebRTC) message sent to the user communication endpoint by the service gateway, and wherein the object is a JavaScript Object Notation (JSON) object.
20. The method of claim 18 , wherein the event is associated with an application running on the communication endpoint and further comprising, based on the event, communicating with the user communication endpoint in a first communication session, wherein other events for the application running on the communication endpoint are communicated in a second communication session to the communication endpoint via the service gateway.