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App. No. 17/208,740 · Confirmation No. 2605

TECHNIQUES FOR WORKFORCE MANAGEMENT IN A CONTACT CENTER SYSTEM

Inventor: Zia CHISHTI
Applicant: Afiniti, Ltd.
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2024-12-12 ABN Abandonment 2 View
2024-06-05 CTFR Final Rejection 9 View
2024-06-05 892 List of references cited by examiner 1 View
2024-06-05 SRFW Search information including classification, databases and other search related notes 1 View
2024-06-05 SRNT Examiner's search strategy and results 3 View
2024-02-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-02-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2024-02-26 CLM Claims 5 View
2024-02-26 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2024-02-26 WFEE Fee Worksheet (SB06) 1 View
2023-11-24 CTNF Non-Final Rejection 8 View
2023-11-24 892 List of references cited by examiner 2 View
2023-11-24 SRFW Search information including classification, databases and other search related notes 1 View
2023-11-24 SRNT Examiner's search strategy and results 2 View
2023-08-02 RCEX Request for Continued Examination (RCE) 3 View
2023-08-02 WFEE Fee Worksheet (SB06) 2 View
2023-08-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-08-02 WFEE Fee Worksheet (SB06) 1 View
2023-07-31 CTAV Advisory Action (PTOL-303) 3 View
2023-07-31 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2023-07-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-07-13 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2023-07-13 CLM Claims 5 View
2023-07-13 REM Applicant Arguments/Remarks Made in an Amendment 10 View
2023-07-13 WFEE Fee Worksheet (SB06) 1 View
2023-04-13 CTFR Final Rejection 9 View
2023-04-13 892 List of references cited by examiner 1 View
2023-04-13 SRFW Search information including classification, databases and other search related notes 1 View
2023-04-13 SRNT Examiner's search strategy and results 2 View
2023-04-13 1449 List of References cited by applicant and considered by examiner 9 View
2023-01-04 REM Applicant Arguments/Remarks Made in an Amendment 15 View
2023-01-04 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-01-04 ABST Abstract 1 View
2023-01-04 SPEC Specification 13 View
2023-01-04 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2023-01-04 SPEC Specification 1 View
2023-01-04 CLM Claims 4 View
2023-01-04 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2023-01-04 WFEE Fee Worksheet (SB06) 1 View
2022-10-25 IDS Information Disclosure Statement (IDS) Form (SB08) 11 View
2022-10-25 WFEE Fee Worksheet (SB06) 2 View
2022-10-25 N417 Electronic Filing System Acknowledgment Receipt 3 View
2022-10-25 TRAN.LET Transmittal Letter 1 View
2022-10-04 CTNF Non-Final Rejection 11 View
2022-10-04 892 List of references cited by examiner 1 View
2022-10-04 SRFW Search information including classification, databases and other search related notes 1 View
2022-10-04 1449 List of References cited by applicant and considered by examiner 3 View
2022-10-04 1449 List of References cited by applicant and considered by examiner 2 View
2022-10-04 1449 List of References cited by applicant and considered by examiner 2 View
2022-10-04 SRNT Examiner's search strategy and results 2 View
2022-10-04 1449 List of References cited by applicant and considered by examiner 16 View
2022-10-04 BIB Bibliographic Data Sheet 1 View
2022-02-25 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2022-02-25 FOR Foreign Reference 19 View
2022-02-25 FOR Foreign Reference 36 View
2022-02-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2022-01-28 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2022-01-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-09-02 EBCC.AD Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update 1 View
2021-08-24 MF.AD.PAIR Maintenance Fee Address Change for PAIR 1 View
2021-08-24 C.AD.PAIR Change of Address via Patent Application Information Retrieval (PAIR) 1 View
2021-07-28 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2021-07-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-07-08 NTC.PUB Notice of Publication 1 View
2021-03-31 APP.FILE.REC Filing Receipt 3 View
2021-03-31 WFEE Fee Worksheet (SB06) 1 View
2021-03-25 WFEE Fee Worksheet (SB06) 2 View
2021-03-25 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-03-25 A.PE Preliminary Amendment 1 View
2021-03-25 CLM Claims 6 View
2021-03-25 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2021-03-22 PA.. Power of Attorney 2 View
2021-03-22 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2021-03-22 IDS Information Disclosure Statement (IDS) Form (SB08) 17 View
2021-03-22 WFEE Fee Worksheet (SB06) 2 View
2021-03-22 N417 Electronic Filing System Acknowledgment Receipt 4 View
2021-03-22 ADS Application Data Sheet 8 View
2021-03-22 OATH Oath or Declaration filed 1 View
2021-03-22 SPEC Specification 14 View
2021-03-22 CLM Claims 3 View
2021-03-22 ABST Abstract 1 View
2021-03-22 DRW Drawings-only black and white line drawings 6 View
2021-03-22 A.PE Preliminary Amendment 1 View
2021-03-22 SPEC Specification 1 View
2021-03-22 REM Applicant Arguments/Remarks Made in an Amendment 1 View
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Quick Facts
App. No.
17/208,740
Filed
2021-03-22
Pub. No.
US20210211540A1
Art Unit
2693