Granted Patent B2

US 12,340,421 · App. 18/228,999 · Granted Jun 24, 2025

Inventors: Danuta Genser (Naperville, IL); Devbratt Harlalka (Champaign, IL); Rohit Garg (Champaign, IL); Gaurang Katyal (Champaign, IL)

Assignee: Allstate Insurance Company

G06Q40/08H04N7/181

Abstract

Claims (35)

1. A method comprising:

obtaining one or more images of an item, the one or more images captured using one or more cameras;

identifying a damaged area of the item using the one or more images;

obtaining depth data of the damaged area of the item, the depth data captured using one or more lasers;

identifying a type of damage to the damaged area by mapping a depth of damage to the damaged area using the depth data;

generating damage information based on the type of damage; and

determining a severity classification associated with the damage information.

2. The method of claim 1 , wherein obtaining the one or more images of an item is performed by a remote terminal device which includes: the one or more cameras, the one or more lasers, and a display screen for displaying the damage information.

3. The method of claim 2 , further comprising presenting, at a display of a terminal device, an output, based on the damage information, indicating an estimate for an amount of time for repair.

4. The method of claim 3 , further comprising presenting, at the display, an indication of a replacement cost estimate based on the damage information.

5. The method of claim 1 , further comprising completing, by generating the damage information, a damage inspection step of an automated claims processing scheme which includes less than thirty minutes.

6. The method of claim 5 , wherein the automated claims processing scheme is performed at a kiosk of a vehicle damage analysis facility.

7. The method of claim 6 , further comprising presenting, at a mobile device associated with an owner of the item, an indication of whether the item is in a correct position at the vehicle damage analysis facility.

8. The method of claim 7 , wherein obtaining the depth data of the damaged area is performed by a workstation computing device of the vehicle damage analysis facility.

9. The method of claim 1 , further comprising receiving inputs from a user associated with the item providing validating identifying information and vehicle information.

10. The method of claim 9 , wherein the inputs are received at a kiosk computing device of a vehicle damage analysis and claims processing facility.

11. A method comprising:

obtaining, one or more images of an item, the one or more images captured using one or more cameras of one or more computing devices;

identifying, using the one or more computing devices, a damaged area of the item using the one or more images;

obtaining, using the one or more computing devices, depth data of the damaged area of the item, the depth data captured using one or more lasers;

identifying, using the one or more computing devices, a type of damage to the damaged area by mapping a depth of damage to the damaged area using the depth data; and

causing an indication of damage information, based on the type of damage, to be presented at a display device of the one or more computing devices.

12. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes combining three image portions together via a stitching operation.

13. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes presenting a severity classification associated with the damaged area.

14. The method of claim 11 , wherein causing the indication of the damage information to be presented at the display device includes presenting a query, as to an accuracy of the damage information, at the display device of the one or more computing devices.

15. The method of claim 14 , further comprising receiving a user input at the one or more computing devices responsive to the query.

16. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes presenting, based on the damage information, a query requesting a user input to indicate a preferred type of service provider.

17. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes filling in a color or texture of the damaged area in the one or more images.

18. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes determining if a replacement part, within a predetermined distance of the one or more computing devices, needs blending for color matching.

19. The method of claim 11 , wherein causing the indication of the damage information to be presented at a display device includes characterizing a point of interest based on a point of the damaged area having a larger depth value than surrounding points.

20. A method comprising:

identifying a damaged area of an item associated with a user of a mobile device using one or more images of the item;

obtaining depth data of the damaged area of the item, the depth data captured using one or more lasers;

identifying a type of damage to the damaged area by mapping a depth of damage to the damaged area using the depth data; and

causing an image of the damaged area to be presented at a display device of a mobile device associated with a user of the item.

Assignments (1)

Continuity (5)

References Cited (250)