IP Library Granted Patent US 7,469,293
Granted Patent B1
US 7,469,293 · App. 10/784,865 · Granted Dec 23, 2008

Using additional information provided in session requests

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Quick Facts
Patent No.
US 7,469,293
App. No.
10/784,865
Granted
Dec 23, 2008
Kind
B1
Abstract

The present invention allows a communication client to receive a session request from a sending communication client, wherein the session request includes additional information. The additional information is processed to determine an action to take in association with the communication session to be established with the communication client. The additional information may include context indicia, which may identify an association related to the subject matter of the session, or a specific instruction to take the action in association with the communication session.

Claims (52)

1. A method comprising:

a) receiving a session request originating from a sending communication client, the session request including information necessary to establish a communication session and additional information, where the additional information is different from the information necessary to establish the communication session;

b) establishing the communication session with the sending communication client in response to the session request; and

c) determining an action to take in association with the communication session based on the additional information.

2. The method of claim 1 wherein the additional information is context indicia.

3. The method of claim 2 wherein the context indicia identifies an association related to a subject matter of the communication session.

4. The method of claim 3 wherein the association is an association of people, information, or things.

5. The method of claim 2 wherein the context indicia identifies an association related to the action.

6. The method of claim 1 wherein the additional information is an instruction to take the action.

7. The method of claim 1 wherein the additional information comprises context indicia and an instruction to take the action.

8. The method of claim 1 further comprising initiating the action.

9. The method of claim 8 wherein the action comprises providing information to a user.

10. The method of claim 9 wherein the action comprises displaying the information to the user.

11. The method of claim 8 wherein the action comprises recording at least a portion of the communication session.

12. The method of claim 8 wherein the action comprises storing information related to the communication session.

13. The method of claim 8 wherein the action comprises initiating at least one communication session with a communication client other than the sending communication client.

14. The method of claim 13 wherein the action comprises creating a conference with the sending communication client and the communication client other than the sending communication client.

15. The method of claim 8 wherein the action comprises allowing only select communication clients to join the communication session.

16. The method of claim 8 wherein the action comprises obtaining information for at least one user participating in the session.

17. The method of claim 8 wherein the action comprises providing information for at least one user participating the session.

18. The method of claim 8 wherein the action comprises accessing a web site.

19. The method of claim 8 wherein the action comprises providing an email or instant message.

20. The method of claim 8 wherein the action comprises initiating a call.

21. The method of claim 8 wherein the action is initiated by sending a message instructing an application to take the action.

22. The method of claim 1 , wherein the additional information is not used to establish the communication session.

23. A communication client comprising:

a) a communication interface; and

b) a control system associated with the communication interface and adapted to:

i) receive a session request originating from a sending communication client, the session request including information necessary to establish a communication session and additional information, where the additional information is different from the information necessary to establish the communication session;

ii) establish the communication session with the sending communication client in response to the session request; and

iii) determine an action to take in association with the communication session based on the additional information.

24. The system of claim 23 wherein the additional information is context indicia.

25. The system of claim 24 wherein the context indicia identifies an association related to a subject matter of the communication session.

26. The system of claim 25 wherein the association is an association of people, information, or things.

27. The system of claim 24 wherein the context indicia identifies an association related to the action.

28. The system of claim 23 wherein the additional information is an instruction to take the action.

29. The system of claim 23 wherein the additional information comprises context indicia and an instruction to take the action.

30. The system of claim 23 wherein the control system is further adapted to initiate the action.

31. The system of claim 30 wherein the action comprises providing information to a user.

32. The system of claim 31 wherein the action comprises displaying the information to the user.

33. The system of claim 30 wherein the action comprises recording at least a portion of the communication session.

34. The system of claim 30 wherein the action comprises storing information related to the communication session.

35. The system of claim 30 wherein the action comprises initiating at least one communication session with a communication client other than the sending communication client.

36. The system of claim 35 wherein the action comprises creating a conference with the sending communication client and the communication client other than the sending communication client.

37. The system of claim 30 wherein the action comprises allowing only select communication clients to join the communication session.

38. The system of claim 30 wherein the action comprises obtaining information for at least one user participating in the session.

39. The system of claim 30 wherein the action comprises providing information for at least one user participating the session.

40. The system of claim 30 wherein the action comprises accessing a web site.

41. The system of claim 30 wherein the action comprises providing an email or instant message.

42. The system of claim 30 wherein the action comprises initiating a call.

43. The system of claim 30 wherein the action is initiated by sending a message instructing an application to take the action.

44. The system of claim 23 , wherein the additional information is not used to establish the communication session.

Assignments (23)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
RELEASE OF SECURITY INTEREST Recorded Jan 11, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.
Reel/Frame 045045/0564 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 023892/0500 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.
Reel/Frame 044891/0564 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 26, 2010
From: NORTEL NETWORKS LIMITED
To: AVAYA INC.
Reel/Frame 023998/0878 →
SECURITY AGREEMENT Recorded Feb 5, 2010
From: AVAYA INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 023905/0001 →
SECURITY AGREEMENT Recorded Feb 4, 2010
From: AVAYA INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 023892/0500 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 23, 2004
From: YOAKUM, JOHN H.; EDHOLM, PHILIP
To: NORTEL NETWORKS LIMITED
Reel/Frame 015024/0181 →