IP Library Granted Patent US 8,218,751
Granted Patent B2
US 8,218,751 · App. 12/240,119 · Granted Jul 10, 2012

Method and apparatus for identifying and eliminating the source of background noise in multi-party teleconferences

Assignee: Avaya Inc.
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Quick Facts
Patent No.
US 8,218,751
App. No.
12/240,119
Filed
Sep 29, 2008
Granted
Jul 10, 2012
Kind
B2
Art Unit
2614
USPC
379/202.01
Abstract

A mechanism is provided that allows participants on the conference call to identify, and then mute or filter, a participant(s) responsible for introducing the noise, regardless of whether the noise is caused by transmission impairments or by the participant(s) being in a noisy location. For example, individual users could be able to press a “test” button that could block each of the participants one at a time. This would allow the source of the noise to be identified. This “test button” could be one or more of provided at the endpoint(s), be enabled through a web interface or, for example, through a dedicated conference call interface at the endpoint(s) or at the conference bridge. The blocking of each participant could occur through interaction with the main PBX using, for example, in-band signaling to the PBX. Once the source(s) of the noise is identified, noise mitigation can be applied as needed.

Claims (22)

1. A conference call noise identification and reduction system comprising:

a block module adapted to block audio from one or more conference call participants, the blocking occurring at one or more of a near-end and a conference bridge to allow a conference call participant to identify a source of noise; and

one or more of a tune module, filter module and mute module selectively operable at the conference bridge for each conference call participant identified by the blocking to reduce the source of noise associated with the conference call participants identified by the blocking, wherein when a first conference call participant selectively operates one or more of the one or more of the tune module, filter module and mute module, the selective operation only affects the audio to the first conference call participant, with the audio to other conference call participants remaining unchanged, and, if the first conference call participant sounds acceptable to a second conference call participant, but does not sound acceptable to a third conference call participant, then the third conference call participant can adjust the first conference call participant to the third conference call participant transmission parameters without affecting the first conference call participant to the second conference call participant transmissions.

2. The system of claim 1 , further comprising a status display that displays noise reduction information associated with one or more of the conference call participants.

3. The system of claim 1 , further comprising instructions used to control one or more of one or more endpoints and the conference bridge.

4. The system of claim 3 , wherein the instructions are sent via one or more of in-band signaling and out-of-band signaling.

5. The system of claim 3 , further comprising parameters associated with the instructions.

6. The system of claim 1 , wherein one or more of the blocking, tuning, filtering and muting occur during a conference call.

7. The system of claim 1 , wherein the system uses one or more of telecommunication network signaling protocols, audio encoding and transmission techniques and video encoding and transmission techniques.

8. The system of claim 1 , further comprising one or more profiles that store information about the one or more conference call participants.

9. A conference call noise identification and reduction method comprising:

blocking audio from one or more conference call participants, the blocking occurring at one or more of a near-end and a conference bridge to allow a conference call participant to identify a source of noise;

one or more of selectively tuning, filtering and muting at the conference bridge each conference call participant identified by the blocking to reduce the source of noise associated with the conference call participants identified by the blocking, wherein when a first conference call participant selectively operates one or more of the one or more of the tune module, filter module and mute module, the selective operation only affects the audio to the first conference call participant, with the audio to other conference call participants remaining unchanged, and, if the first conference call participant sounds acceptable to a second conference call participant, but does not sound acceptable to a third conference call participant, then the third conference call participant can adjust the first conference call participant to the third conference call participant transmission parameters without affecting the first conference call participant to the second conference call participant transmissions.

10. The method of claim 9 , further comprising displaying noise reduction information associated with one or more of the conference call participants.

11. The method of claim 9 , further comprising controlling one or more of one or more endpoints and the conference bridge.

12. The method of claim 11 , wherein instructions are sent via one or more of in-band signaling and out-of-band signaling.

13. The method of claim 11 , further comprising associating parameters with the instructions.

14. The method of claim 9 , wherein one or more of the blocking, tuning, filtering and muting occur during a conference call.

15. The method of claim 9 , wherein the system uses one or more of telecommunication network signaling protocols, audio encoding and transmission techniques and video encoding and transmission techniques.

16. The method of claim 9 , further comprising storing information in one or more profiles about the one or more conference call participants.

17. A non-transitory computer-readable information storage medium having stored thereon instructions, that when executed by a processor, perform the steps of claim 9 .

18. The method of claim 10 wherein the selective operation occurs at a mixer.

Assignments (18)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 29, 2008
From: HEPWORTH, NEIL; MICHAELIS, PAUL ROLLER
To: AVAYA INC.
Reel/Frame 021599/0770 →
Continuity (1)
Related Publication 20100080374A1 · Apr 1, 2010