IP Library Granted Patent US 7,149,777
Granted Patent B1
US 7,149,777 · App. 09/765,848 · Granted Dec 12, 2006

Method for administering message attachments

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Quick Facts
Patent No.
US 7,149,777
App. No.
09/765,848
Granted
Dec 12, 2006
Kind
B1
Abstract

A method for more effectively accessing message attachments that is particularly applicable in a telephone voicemail or e-mail system. The system provides users with the ability to selectively process attachments to a main or originating message and to designate messages as able to be forwarded only once and/or be reviewed only once. Among other benefits, the time required for handling attachments and/or for listening to attachments is reduced. Various embodiments of the invention include the use of telephone keypad input control, push-button, voice recognition and computer control.

Claims (49)

1. In a messaging system providing access for authorized users to pre-stored messages, wherein at least one of said pre-stored messages has multiple message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, a method for providing access to selected portions of said at least one of said pre-stored messages comprising the steps of:

providing a signal to a user indicative of at least one of said pre-stored messages being available for access by said user;

upon selection by said user of an available pre-stored message, having multiple message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, providing said user a different signal indicating that said selected pre-stored message includes both an initial audio message and one or more audio attachments;

providing a user option for selecting one message portion from a selected pre-stored message which includes an initial audio message with one or more audio attachments; and

upon selection by a user of said one message portion of said selected pre-stored message, causing only said selected portion to be provided to said user,

wherein said pre-stored messages may be coded to restrict a forwarding of one or more portions of a message so coded to one or more identified users.

2. The method for providing access of claim 1 wherein said user option for selection of said one message portion includes an initial selection choice between said initial audio message and said audio attachments.

3. The method for providing access of claim 2 wherein an exercise of said initial selection choice in favor of said audio attachments provides a further option to select a given one of said audio attachments associated with said selected pre-stored message.

4. The method for providing access of claim 3 wherein said selection of said given one of said audio attachments is iteratively repeated to select additional ones of said audio attachments associated with said selected pre-stored message.

5. The method for providing access of claim 1 wherein at least one of said user selection steps is initiated by said user in response to a prompt generated by said messaging system.

6. The method for providing access of claim 5 wherein said user response includes an interrupt signal to said system prompt.

7. The method for providing access of claim 5 wherein said user response is manifested by engaging a pre-designated key on a keypad associated with said messaging system.

8. The method for providing access of claim 5 wherein selectable portions of said pre-stored messages are stored in a memory associated with a computer processor, and said user response is manifested by selection of said desired message portion via a graphical user interface associated with said computer processor.

9. The method for providing access of claim 1 wherein said messaging system is a voice mail system.

10. The method for providing access of claim 9 wherein said provision of said selected portion to said user is implemented via an audio playback of said selected portion.

11. The method for providing access of claim 1 further including a user option to return to a start position upon initiation by said user of a pre-designated interrupt signal.

12. The method for providing access of claim 1 wherein said pre-stored messages are formatted in the form of header and body sections, and wherein said header section includes address, location and status information and said body section includes message content.

13. The method for providing access of claim 12 wherein, for a pre-stored message including audio attachments, said header section for an attachment includes a pointer to its associated initial audio message.

14. The method for providing access of claim 1 wherein said pre-stored messages may be coded to restrict selection of one or more portions of a message so coded to a predetermined number of user-selection operations.

15. A messaging system for providing authorized users of said system with access to selected portions of pre-stored messages, wherein at least one of said pre-stored messages has a plurality of message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, said system comprising:

a message available indicator operative to provide a signal to a user of at least one of said pre-stored messages being available for access by said user;

an input device responsive to user input to select an available message for further processing by said system;

a message attachments indicator operative to provide a signal to said user indicating that a selected available message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, includes both an initial audio message and one or more audio attachments;

a selection interface operating in conjunction with said input device for providing said user an option to select a desired portion of a message that includes one or more audio attachments, and for accepting a signal from said user identifying said selected desired portion;

an output device for providing said selected desired portion to said user; and

a coding means operative to code said pre-stored messages to restrict a forwarding of one or more portions of a message to one or more identified users.

16. The messaging system of claim 15 wherein said selection interface is operative to provide said user an initial selection choice between said initial audio message and said audio attachments.

17. The messaging system of claim 16 wherein said selection interface provides a further option to select a given one of said audio attachments associated with said selected pre-stored message.

18. The messaging system of claim 17 wherein, upon selection by said user of said given one of said audio attachments, said selection interface further provides an option to repeatedly select additional ones of said attachments.

19. The messaging system of claim 15 wherein said input device includes a keypad.

20. The messaging system of claim 15 further including a computer processor, an associated memory and an associated graphical user interface, wherein selectable portions of said pre-stored messages are stored in said memory and said user selection of a desired message portion is manifested via said graphical user interface.

21. The messaging system of claim 15 wherein said system is configured for storing and processing voice mail.

22. The messaging system of claim 15 further including a coding means operative to code said pre-stored messages to restrict selection of one or more portions of a message to a predetermined number of user-selection operations.

23. The messaging system of claim 15 wherein said pre-stored messages are formatted in the form of header and body records, and wherein said header section includes address, location and status information and said body section includes message content.

24. In a messaging system providing access for authorized users to pre-stored messages, wherein at least one of said pre-stored messages has multiple message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, a method for providing access to selected portions of said at least one of said pre-stored messages comprising the steps of:

providing a signal to a user indicative of at least one of said pre-stored messages being available for access by said user;

upon selection by said user of an available pre-stored message, having multiple message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, providing said user a different signal indicating that said selected pre-stored message includes both an initial audio message and one or more audio attachments;

providing a user option for selecting one message portion from a selected pre-stored message which includes an initial audio message with one or more audio attachments; and

upon selection by a user of said one message portion of said selected pre-stored message, causing only said selected portion to be provided to said user,

wherein a pre-stored message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, is coded by the user and forwarded by the user to a further user, wherein the coding limits the ability of the further user to forward the initial audio message or one or more of the audio attachments.

25. The method for providing access of claim 1 , wherein a pre-stored message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, is partially deleted by the user and forwarded by the user to a further user, wherein the deleted portions may include the initial audio message or one or more of the audio attachments.

26. A messaging system for providing authorized users of said system with access to selected portions of pre-stored messages, wherein at least one of said pre-stored messages has a plurality of message portions including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, said system comprising:

a message available indicator operative to provide a signal to a user of at least one of said pre-stored messages being available for access by said user;

an input device responsive to user input to select an available message for further processing by said system;

a message attachments indicator operative to provide a signal to said user indicating that a selected available message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, includes both an initial audio message and one or more audio attachments;

a selection interface operating in conjunction with said input device for providing said user an option to select a desired portion of a message that includes one or more audio attachments, and for accepting a signal from said user identifying said selected desired portion;

an output device for providing said selected desired portion to said user; and

a coding means, wherein a pre-stored message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, is coded by the user using said coding means and forwarded by the user to a further user, wherein the coding limits the ability of the further user to forward the initial audio message or one or more of the audio attachments.

27. The messaging system of claim 15 , wherein said selection interface operating in conjunction with said input device also provides the user an option to select a desired portion of a pre-stored message, including an initial audio message created by a first person and one or more audio attachments to said initial audio message created by a person or persons other than the first person, to delete before forwarding the pre-stored message to a further user, wherein the deleted portions may include the initial audio message or one or more of the audio attachments.

Assignments (24)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 012759/0141 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK
To: AVAYA INC. (FORMERLY KNOWN AS AVAYA TECHNOLOGY CORP.)
Reel/Frame 044891/0439 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded Dec 29, 2008
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022071/0420 →
REASSIGNMENT Recorded Jun 27, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021158/0319 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →