IP Library Granted Patent US 9,425,993
Granted Patent B2
US 9,425,993 · App. 11/692,587 · Granted Aug 23, 2016

Methods and apparatus for customizing the audio characteristics of networked voice communications devices

Inventors: Mark A. Crandall (Belford, NJ); Emil F. Stefanacci (Freehold, NJ); John J. Jetzt (Lincroft, NJ); Prakash C. Khanduri (Freehold, NJ); Michael D. Lange (Wall, NJ)
Assignee: Avaya Inc.
H04L12/66
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Quick Facts
Patent No.
US 9,425,993
App. No.
11/692,587
Granted
Aug 23, 2016
Kind
B2
Abstract

Methods and apparatus for customizing the audio parameters of a networked voice communications device (NVCD) are presented. One method includes receiving a settings file, determining a group parameter, extracting at least one audio control parameter from the settings file based upon the group parameter, deriving audio processing parameters based upon a value selected from the at least one audio control parameter, and controlling the audio characteristics of the networked voice communications device using the audio processing parameters. An apparatus having audio characteristics configured by a settings file is also presented, which includes a processor, and memory which is functionally coupled to the processor, where the memory stores a group parameter and executable instructions, and the executable instructions cause the processor to control the audio characteristics of the networked voice communications device based upon the group parameter.

Claims (73)

1. A method for customizing the audio parameters of a networked voice communications device (NVCD), comprising:

receiving a settings file;

determining a group parameter;

extracting at least one audio control parameter from the settings file based upon the group parameter;

deriving audio processing parameters based upon the extracted at least one audio control parameter; and

controlling the audio characteristics of the networked voice communications device using the derived audio processing parameters.

2. The method according to claim 1 , further comprising:

establishing the group parameter; and

storing the group parameter in memory.

3. The method according to claim 2 , further comprising: receiving the group parameter through a user interface.

4. The method according to claim 1 , wherein the group parameter may take on a plurality of distinct values, each value being associated with an operating environment of the NVCD.

5. The method according to claim 4 , wherein the operating environment comprises at least one of an office location, a call center, a workroom, and an outdoor location.

6. The method according to claim 1 , wherein the settings file comprises a plurality of group parameters, further wherein each group parameter is associated with a distinct set of audio control parameters.

7. The method according to claim 1 , wherein based upon the group parameter, the method further comprises:

extracting at least one first audio control parameter from the settings file;

extracting a second audio control parameter from the settings file;

controlling at least one first audio characteristic directly based upon the at least one first audio control parameter;

associating a plurality of audio processing parameters with the second audio control parameter; and

compensating for an operating environment of the networked voice communication device based directly upon the audio processing parameters.

8. The method according to claim 7 , wherein the first audio control parameters include a headset sidetone control and a handset sidetone control, and the second audio control parameter is a parameter associated with the operating environment of the networked voice communication device.

9. The method according to claim 7 , wherein the audio processing parameters include automatic gain control dynamic range, a transmit expansion threshold for a headset, a transmit expansion threshold for a handset, and a headset transmit gain.

10. The method according to claim 7 , wherein the audio processing parameters are pre-stored within the networked voice communication device as a matrix which is indexed in one dimension by the second audio control parameter.

11. The method according to claim 1 , further comprising:

initializing the networked voice communications device;

identifying a server on a network; and

sending a request to the server for providing the settings file.

12. The method according to claim 11 , wherein the initializing occurs automatically when the networked voice communication device is powered, or is initiated manually by user command.

13. The method according to claim 11 , wherein entering a group number through a user interface initializes the NVCD.

14. The method according to claim 1 , wherein the settings file is a human-readable text file.

15. The method according to claim 14 , wherein the settings file is a script file or a data file.

16. The method according to claim 1 , wherein the networked voice communications device is a Voice over Internet Protocol (VoIP) telephone.

17. A method for providing audio parameters to a networked voice communications device (NVCD), comprising:

establishing a settings file which includes a plurality of group parameters, wherein each group parameter is associated with at least one audio control parameter;

receiving a request to send the settings file; and

sending the settings file over a network to the networked voice communications device.

18. The method according to claim 17 , wherein each group parameter may take on a plurality of distinct values, each value being associated with an operating environment of the NVCD.

19. The method according to claim 18 , wherein the operating environment comprises at least one of an office location, a call center, a workroom, and an outdoor location.

20. The method according claim 17 , wherein the group parameter may be provided by the server to the NVCD over a network.

21. The method according to claim 17 , further comprising:

providing the settings file to a plurality of NVCDs which are divided into groups, wherein each group includes at least one NVCD, and each NVCD within the group has the same group parameter value.

22. The method according to claim 17 , wherein the settings file further includes at least one first audio control parameter which directly controls at least one first audio characteristic, and a second audio control parameter which is associated with the operating environment of the networked voice communication device.

23. The method according to claim 22 , wherein the first audio control parameters include a headset sidetone control and a handset sidetone control, and the second audio control parameter is associated with audio processing parameters stored within the networked voice communications device.

24. The method according to claim 23 , wherein the audio processing parameters include automatic gain control dynamic range, a transmit expansion threshold for a headset, a transmit expansion threshold for a handset, and a headset transmit gain.

25. The method according to claim 17 , wherein the settings file is a human-readable text file.

26. The method according to claim 25 , wherein the settings file is a script file or a data file.

27. The method according to claim 17 , wherein the networked voice communications device is a Voice over Internet Protocol (VoIP) telephone.

28. A networked voice communications device having audio characteristics configured by a settings file, comprising:

a processor; and

memory which is functionally coupled to the processor, wherein the memory stores a group parameter and executable instructions, the executable instructions cause the processor to

receive the settings file,

extract at least one audio control parameter from the settings file based upon the group parameter,

derive audio processing parameters based upon the extracted at least one audio control parameter, and

control the audio characteristics of the networked voice communications device using the derived audio processing parameters.

29. The networked voice communications device according to claim 28 , wherein the memory further contains instructions for causing the processor to

establishing the group parameter, and

storing the group parameter in memory.

30. The networked voice communications device according to claim 29 , further comprising: receiving the group parameter through a user interface.

31. The networked voice communications device according to claim 28 , wherein the group parameter may take on a plurality of distinct values, each value being associated with an operating environment of the NVCD.

32. The networked voice communications device according to claim 31 , wherein the operating environment comprises at least one of an office location, a call center, a workroom, and an outdoor location.

33. The networked voice communications device according to claim 28 , wherein the settings file comprises a plurality of group parameters, further wherein each group parameter is associated with a distinct set of audio control parameters.

34. The networked voice communications device according to claim 28 , the memory further contains instructions for causing the processor to, based upon the group parameter,

extract at least one first audio control parameter from the settings file,

extract a second audio control parameter from the settings file,

control at least one first audio characteristic directly based upon the at least one first audio control parameter,

associate a plurality of audio processing parameters with the second audio control parameter, and

compensate for the operating environment of the networked voice communication device based directly upon the audio processing parameters.

35. The networked voice communication device according to claim 34 , wherein the first audio control parameters include a headset sidetone control and a handset sidetone control, and the second audio control parameter includes a parameter associated with the operating environment of the networked voice communication device.

36. The networked voice communication device according to claim 34 , wherein the audio processing parameters include automatic gain control dynamic range, a transmit expansion threshold for a headset, a transmit expansion threshold for a handset, and a headset transmit gain.

37. The networked voice communication device according to claim 34 , wherein the audio processing parameters are pre-stored in the memory within the networked voice communication device as a matrix which is indexed in one dimension by the second audio control parameter.

38. The networked voice communication device according to claim 28 , wherein the memory further contains instructions for causing the processor to initialize the networked voice communications device;

identify a server on a network; and

send a request to the server for providing the settings file.

39. The networked voice communication device according to claim 28 , wherein the settings file is a human-readable text file and the networked voice communications device is a Voice over Internet Protocol (VoIP) telephone.

Assignments (28)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 28, 2007
From: CRANDALL, MARK A.; STEFANACCI, EMIL F.; JETZT, JOHN J.; KHANDURI, PRAKASH; LANGE, MICHAEL D.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 019081/0725 →
Continuity (1)
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