Leaving a message for a party while on an active real-time communication
When one party to an active call has momentarily stepped away from the call that has not been put on hold, the other party can record and leave a message for the party that stepped away, and then hang up. The call is monitored for return of the party that stepped away. When the returned party begins to speak, the message is immediately played to the returned party in response. In a conference, after a conferee who wishes to leave the conference, records a message and hangs up, the conference is monitored for either a break in the conversation or conversation directed to the party that left, and in response the message is played to the other conferees.
1. A method comprising:
in a hardware based messaging server performing the following steps:
in a real-time communication that is not on hold and is connected by a communication system between a first party and at least one second party, detecting absence of the second party from the communication for a predetermined period of time;
in response to the absence, prompting the first party to signal a desire to leave a message for the second party;
in response to receiving a signal from the first party, storing a message from the first party;
monitoring the communication for presence of the second party; and
in response to detecting the presence of the second party on the communication, sending the stored message to the second party.
2. The method of claim 1 wherein:
the communication comprises one of a voice call and a multimedia communication.
3. The method of claim 1 wherein:
the communication comprises a voice call;
storing includes
in response to signaling by the first party on the voice call, connecting the first party to a voice messaging entity, and the voice messaging entity recording a voice message from the first party;
monitoring comprises
monitoring the call for presence of voice; and
sending comprises
causing the voice messaging entity to play the recorded voice message to the second party.
4. The method of claim 3 wherein:
monitoring the call for presence of voice comprises
in response to the first party hanging up on the call, monitoring the call for presence of voice.
5. The method of claim 1 wherein:
the monitoring comprises
in response to the first party leaving the communication, monitoring the communication for presence of the second party.
6. An apparatus comprising:
in a real-time communication that is not on hold and is connected by a communication system between a first party and at least one second party, hardware based means for detecting absence of the second party from the communication for a predetermined period of time;
hardware based means for prompting the first party to signal a desire to leave a message for the second party in response to the absence;
hardware based means for storing a message from the first party;
hardware based means for monitoring the communication for presence of the second party; and
hardware based means for sending the stored message to the second party in response to detecting the presence of the second party on the communication.
7. The apparatus of claim 6 wherein:
the means for storing, the means for monitoring, and the means for sending comprise a communication endpoint of at least one of the first and the second parties.
8. The apparatus of claim 6 wherein:
the means for storing, the means for monitoring, and the means for sending comprise at least one server of the communication system connecting the first party with the second party.
9. The apparatus of claim 8 wherein:
the means for storing comprise a messaging entity.
10. The apparatus of claim 6 wherein:
the communication comprises a voice call; and
the means for monitoring comprise a voice-activity detector for detecting presence of voice on the call.
11. The apparatus of claim 6 wherein:
the means for storing comprise
a messaging entity, and
means for detecting the signaling and in response connecting the first party to the messaging entity.
12. The apparatus of claim 6 wherein:
the communication comprises one of a voice call and a multimedia communication.
13. The apparatus of claim 6 wherein:
the communication comprises a voice call;
the means for storing comprise
a voice-messaging entity for recording a voice message from the first party, and means for detecting the signaling and in response connecting the first
party to the voice-messaging entity;
the means for monitoring comprise
a voice-activity detector for detecting presence of voice on the call; and
the means for sending comprise
means for connecting the voice-messaging entity to the second party and causing the voice-messaging entity to play the recorded voice message.
14. The apparatus of claim 13 wherein:
the means for monitoring further comprise
means for detecting that the first party has hung up on the call, and in response activating the voice-activity detector.
15. The apparatus of claim 6 further comprising:
means for detecting that the first party has left the communication, and in response activating the monitoring means.