IP Library Granted Patent US 8,731,167
Granted Patent B2
US 8,731,167 · App. 11/759,846 · Granted May 20, 2014

System and method of providing a walk-up telecommunications terminal having a telephone application and information application

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Quick Facts
Patent No.
US 8,731,167
App. No.
11/759,846
Granted
May 20, 2014
Kind
B2
Abstract

A system and method are disclosed for providing access to a telephone Application and an Information Application using a walk-up telecommunications terminal having an intuitive, context-sensitive interface configured to facilitate simple and intuitive usage by a user. An Idle Application is displayed on a display screen of the walk-up telecommunications terminal. A Startup Screen is then displayed on the display screen of the walk-up telecommunications terminal in response to a triggering event. The Phone Application is activated in response to a Phone Application event. An Information Application is activated in response to an Information Application event. The Phone Application is configured to take priority over the Information Application in the user interaction with the walk-up telecommunications terminal.

Claims (65)

1. A method of providing access to a Phone Application and an Information Application using a walk-up telecommunications terminal having an intuitive, context-sensitive interface configured to facilitate simple and intuitive usage by a user, the method comprising:

displaying an Idle Application on a display screen of the walk-up telecommunications terminal;

displaying a Startup Screen on the display screen of the walk-up telecommunications terminal in response to a triggering event;

activating the Phone Application in response to a Phone Application event;

activating the Information Application in response to an Information Application event,

wherein the Phone Application is configured to take priority over the Information Application in the user interaction with the walk-up telecommunications terminal by taking control of and changing at least a portion of the display screen displaying information relating to a local application other than the Phone Application.

2. The method of claim 1 , wherein at least one of the Phone Application and the Information Application are configured to facilitate use by the user without prior familiarity with each application.

3. The method of claim 1 , wherein the Phone Application is configured to provide telephony functions of the walk-up telecommunications terminal.

4. The method of claim 3 , wherein the Phone Application is configured to receive and/or send at least one telephone call.

5. The method of claim 3 , wherein the Phone Application is configured to handle one call at a time such that when a call is in progress an additional call cannot be received or placed.

6. The method of claim 1 , wherein the Phone Application is active when a call activity exists and/or when a handset of the walk-up telecommunications terminal is off-hook.

7. The method of claim 1 , wherein the Phone Application is configured to take priority over a top line of the display screen when there is a call being placed or received.

8. The method of claim 1 , wherein the Phone Application is configured to use the top line of the display when the Phone Application is active.

9. The method of claim 1 , wherein the Information Application comprises an application other than the Phone Application.

10. The method of claim 9 , wherein the Information Application comprises a web browser.

11. The method of claim 9 , wherein the Information Application comprises at least one of the local application and a wireless markup language (WML) application.

12. The method of claim 11 , wherein the local application comprises at least one of a main menu and a Contacts application.

13. The method of claim 1 , wherein, when the Phone Application is active, the Phone Application and the Information Application are configured to display information on the display screen at a same time.

14. The method of claim 1 , wherein the Information Application is configured to display information in the application area of the display screen when the Phone Application is active, and

wherein the Information Application is configured to display information on the top line and the application area of the display screen when the Phone Application is not active.

15. The method of claim 1 , wherein, when the Phone Application is not active, the Information Application is configured to display, in the top line of the display of the walk-up telecommunications terminal, prompts for prompting the user to perform a predetermined action.

16. The method of claim 1 , wherein, when the Phone Application is not active, the Information Application is configured to display a title of an active application in a top line of the display screen and a content page of the Information Application in the application area.

17. The method of claim 1 , further comprising:

activating the Phone Application and initiating a telephone call in response to the user selecting a call item being displayed by the Information Application.

18. The method of claim 17 , wherein, when the telephone call is placed in response to the selection of the call item, the Phone Application displays a label of the call item on a top line of the display screen.

19. The method of claim 1 , wherein the Phone Application is configured to display a prompting message on the display screen for prompting the user to pick up a handset of the walk-up telecommunications terminal to be connected to an incoming telephone call.

20. The method of claim 19 , wherein the Phone Application displays the prompting message in the top line of the display screen.

21. The method of claim 1 , wherein the Idle Application is displayed on the display screen of the walk-up telecommunications terminal when an idle time exceeds an idle threshold, and

wherein the idle time is a time that the Phone Application and the Information Application are inactive.

22. The method of claim 21 , wherein an idle splash screen is displayed as a default Idle Application.

23. The method of claim 22 , wherein the idle splash screen comprises a wireless markup language based (WML-based) application and/or a branded Splash screen.

24. The method of claim 1 , wherein the triggering event includes at least one of the user taking a handset of the walk-up telecommunications terminal off the hook, the user pressing a key of the walk-up telecommunications terminal, an incoming call, and a barge-in or HTTP push.

25. The method of claim 24 , wherein a navigation path of the Information Application is reset when the Startup Screen is displayed.

26. The method of claim 1 , wherein the Startup Screen displays a main menu, a Contacts application, a Directory application, and/or a browser application.

27. The method of claim 26 , wherein, when the Startup Screen displays the main menu and when the main menu includes only one item, the walk-up communications terminal automatically launches the one item.

28. The method of claim 26 , wherein the main menu comprises a connector item that links to the Contacts application, the Directory application, and/or the browser application.

29. The method of claim 1 , wherein the Phone Application displays a prompt in the application area for requesting the user to pick up the handset when the communications terminal is on the hook and the user attempts to engage in an action that requires the phone to be off-hook, and

wherein, when the communications terminal is taken off the hook by the user, the action is engaged and the application area is returned to a previously displayed application.

30. The method of claim 1 , wherein the Phone Application displays an error message to inform the user that a call is already in progress, and

wherein an attempt to launch another call is prevented.

31. The method of claim 1 , wherein configuration and settings options of the walk-up telecommunications terminal are configured such that the configurations and settings options are not visible in the Phone Application and the Information Application and are triggered by a predetermined key sequence known by a system administrator.

32. The method of claim 1 , wherein taking control of and changing at least a portion of the display screen comprises taking control of less than all of the display screen.

33. A non-transient computer-readable medium encoded with instructions that when executed by a computer perform a method of providing access to a Phone Application and an Information Application using a walk-up telecommunications terminal having an intuitive, context-sensitive interface configured to facilitate simple and intuitive usage by a user, the method comprising:

displaying an Idle Application on a display screen of the walk-up telecommunications terminal;

displaying a Startup Screen on the display screen of the walk-up telecommunications terminal in response to a triggering event;

activating the Phone Application in response to a Phone Application event;

activating the Information Application in response to an Information Application event,

wherein the Phone Application is configured to take priority over the Information Application in the user interaction with the walk-up telecommunications terminal by taking control of and changing at least a portion of the display screen displaying information relating to a local application other than the Phone Application.

34. The non-transient computer-readable medium of claim 33 , wherein the Phone application is configured to take priority over the Information Application by taking control of and changing less than all of the display screen.

35. A method of providing information to a user of a walk-up telecommunications terminal and allowing the user to place a call to an intended destination, the method comprising:

displaying an Idle Application on a display screen of the walk-up telecommunications terminal when an idle time exceeds an idle threshold;

displaying a Startup Screen on the display screen of the walk-up telecommunications terminal in response to a triggering event;

activating a Phone Application in response to a Phone Application event; and

activating an Information Application in response to an Information Application event,

wherein the idle time is a time that the Phone Application and the Information Application are inactive,

wherein the triggering event includes a key of the walk-up telecommunications terminal being pressed, a handset of the walk-up telecommunications terminal being taken off-hook, an incoming call, and/or a barge-in or HTTP push,

wherein the Phone Application is configured to take priority over the Information Application in the user interaction with the walk-up telecommunications terminal by taking control of and changing at least a portion of the display screen displaying information relating to a local application other than the Phone Application.

36. The method of claim 35 , wherein when the triggering event includes an incoming call, the method further comprises:

displaying a prompting message on the display screen for prompting the user to pick up a handset of the walk-up telecommunications terminal to be connected to the incoming call.

37. The method of claim 35 , wherein when the triggering event includes the handset of the walk-up telecommunications terminal being taken off-hook, the method further comprises:

activating the Phone Application and initiating a telephone call in response to the user entering a phone number or selecting a call item being displayed by the Information Application.

38. The method of claim 35 , wherein when the user enters a phone number or selects a call item being displayed by the Information Application and the handset of the walk-up telecommunications terminal is on-hook, the method further comprises:

displaying a prompting message on the display screen for prompting the user to pick up a handset of the walk-up telecommunications terminal to initiate the outgoing call.

39. The method of claim 35 , wherein, when the Phone Application is active, the Phone Application and the Information Application are configured to display information on the display screen at a same time.

40. The method of claim 35 , wherein the Phone application is configured to take priority over the Information Application by taking control of and changing less than all of the display screen.

Assignments (28)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 27, 2007
From: ABRAMSON, SANDRA R.; CHEN, YIHSIU; MITCHELL, ROBERT L.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 019750/0873 →