System and method for aggregation of user conversations and visualizing personal communications map
View Patent ↗A method, apparatus and computer program product for mapping user conversations is presented. Communications and conversations between a user and people across multiple modes of communication are aggregated to provide an aggregated set of user data. The aggregated set of user data is filtered to provide filtered user data. Additionally, the filtered user data is mapped to determine at least one of social rank, relevance and attention for a user's social network.
1. A computer implemented method of mapping user conversations comprising:
aggregating, by a computer, communications and conversations between a user and people across multiple modes of communication to provide an aggregated set of user data;
filtering said aggregated set of user data to provide filtered user data;
mapping said filtered user data to determine at least one of social rank, relevance and attention for a users social network; and
generating a map to display said at least one of social rank, relevance and attention for a user's social network, wherein said map includes at least one of the group consisting of a map wherein:
i) a user is a central node and wherein a circle of people said user communicates with are shown as nodes with links to said user and wherein each link has a corresponding weight, used to indicate an amount of time and an associated prestige for that link to said user; and
a user is a central node and social media tags with others showing conversations between said user and others and conversations between different parties are shown.
2. The method of claim 1 wherein said communications includes at least one of phone calls, voice mail, instant messages, web access, email, tags of communication and social media and collaboration sessions.
3. The method of claim 1 wherein said user data includes names of said people communicating with said user.
4. The method of claim 1 wherein said user data further includes length of time measurements of said communications between said user and said people.
5. The method of claim 1 wherein said user data further includes social bookmarks or tags of communication and social media by said user and said people.
6. The method of claim 1 where in said user data further includes names, length of time measurements, social bookmarks or tags of communication and social media of said people communicating with other users.
7. The method of claim 1 wherein said filtered user data is mapped against a users contact directory.
8. The method of claim 1 wherein said mapping comprises utilizing a Communications Ranking technique to determine at least one of social rank, relevance and attention for a users social network.
9. A non-transitory computer readable storage medium having computer readable code thereon for mapping user conversations, the medium comprising:
instructions for aggregating communications and conversations between a user and people across multiple modes of communication to provide an aggregated set of user data;
instructions for filtering said aggregated set of user data to provide filtered user data; and
instructions for mapping said filtered user data to determine at least one of social rank, relevance and attention for a users social network; and
instructions for generating a map to display said at least one of social rank, relevance and attention for a users social network, wherein said map includes at least one of the group consisting of a map wherein:
ii) a user is a central node and wherein a circle of people said user communicates with are shown as nodes with links to said user and wherein each link has a corresponding weight, used to indicate an amount of time and an associated prestige for that link to said user; and
iii) a user is a central node and social media tags with others showing conversations between said user and others and conversations between different parties are shown.
10. The computer readable medium of claim 9 wherein said communications includes at least one of phone calls, voice mail, instant messages, web access, email, tagging of communications and social media, and collaboration sessions.
11. The computer readable medium of claim 9 wherein said user data includes names of said people communicating with said user.
12. The computer readable medium of claim 9 wherein said user data further includes length of time measurements of said communications between said user and said people.
13. The computer readable medium of claim 9 wherein said user data further includes social bookmarks or tags of communication and social media by said user and said people.
14. The computer readable medium of claim 9 wherein said user data further includes names, length of time measurements, social bookmarks or tags of communication and social media of said people communicating with other users.
15. The computer readable medium of claim 9 wherein said filtered user data is mapped against a users contact directory.
16. The computer readable medium of claim 9 wherein said instructions for mapping comprises instructions for utilizing a Communications Ranking technique to determine at least one of social rank, relevance and attention for a users social network.
17. A computer system comprising:
a memory;
a processor;
a communications interface;
an interconnection mechanism coupling the memory, the processor and the communications interface; and
wherein the memory is encoded with an application providing mapping user conversations, that when performed on the processor, provides a process for processing information, the process causing the computer system to perform the operations of:
aggregating communications and conversations between a user and people across multiple modes of communication to provide an aggregated set of user data;
filtering said aggregated set of user data to provide filtered user data;
mapping said filtered user data to determine at least one of social rank, relevance and attention for a users social network; and
generating a map to display said at least one of social rank, relevance and attention for a users social network, wherein said map includes at least one of the group consisting of a map wherein:
iv) a user is a central node and wherein a circle of people said user communicates with are shown as nodes with links to said user and wherein each link has a corresponding weight, used to indicate an amount of time and an associated prestige for that link to said user; and
a user is a central node and social media tags with others showing conversations between said user and others and conversations between different parties are shown.
18. The computer system of claim 17 wherein said communications includes at least one of phone calls, voice mail, instant messages, web access, email and collaboration sessions.
19. The computer system of claim 17 wherein said user data includes names of said people communicating with said user.
20. The computer system of claim 17 wherein said user data further includes length of time measurements of said communications between said user and said people.
21. The computer system of claim 17 wherein said user data further includes social bookmarks or tags of communication and social media by said user and said people.
22. The computer system of claim 17 wherein said user data further includes names, length of time measurements, social bookmarks or tags of communication and social media of said people communicating with other users.
23. The computer system of claim 17 wherein said filtered user data is mapped against a users contact directory.
24. The computer system of claim 17 wherein said mapping comprises utilizing a Communications Ranking technique to determine at least one of social rank, relevance and attention for a users social network.