IP Library Granted Patent US 11,270,267
Granted Patent B2
US 11,270,267 · App. 11/955,170 · Granted Mar 8, 2022

Sensitive information management

Inventors: David S. Mohler (Arvada, CO); Jason H. Vick (Pine, CO)
Assignee: Avaya Inc.
G06Q10/109G06F21/552G06F21/6209G06F21/86G06F2221/2137G06F2221/2143G06F2221/2151
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Quick Facts
Patent No.
US 11,270,267
App. No.
11/955,170
Granted
Mar 8, 2022
Kind
B2
Abstract

Information is identified as sensitive and a lapsed time job (Chron Job) is created that will allow the deletion of sensitive information after a period of time. The interval could be set to be longer than vacation or other planned use, and yet short enough to limit the period where risk to the organization or individual is incurred. The Chron Job could be integrated with the user's calendar, such that the Chron Job considers holiday time as a means of delaying execution of the Chron Job which would allow a shorter interval to be selected. In addition to deletion of the information identified as sensitive, additional steps could also be taken, such as the purging of the recycle bin, modification of the FAT, and optionally the deletion of related information. Once information is identified as sensitive, the information and derivative works are tracked and managed.

Claims (20)

1. A method of managing information comprising:

associating, by a processor, a sensitive information identifier with information identified as sensitive, wherein the sensitive information identifier is associated with an email received by a user:

tracking actions, by the processor, relative to the information identified as sensitive, wherein tracking the actions comprises appending a new sensitive information identifier to an email forwarded by the user that was forwarded based on the email received by the user;

performing, by the processor in response to tracking the actions, an action to protect the information identified as sensitive from unauthorized access based on the sensitive information identifier, wherein the action performed is to delete or sanitize the email and the email forwarded by the user; and

detecting, by the processor, a tamper attempt and performing, by the processor, an accelerated action based on the sensitive information identifier.

2. An information management system comprising:

a processor and a computer memory coupled thereto, said computer memory comprising instructions in a form of modules which are executed by the processor, the modules comprising;

an intelligent analysis module which causes the processor to associate a sensitive information identifier with information identified as sensitive and to track actions relative to the information identified as sensitive, wherein the sensitive information identifier is associated with an email received by a user and wherein tracking the actions comprises appending a new sensitive information identifier to an email forwarded by the user that was forwarded based on the email received by the user;

a sensitive information identifier action module which causes the processor to perform an action to protect the information identified as sensitive from unauthorized access based on the sensitive information identifier, wherein the action preformed is to delete or sanitize the email and the email forwarded by the user; and

a tamper module that causes the processor to detect a tamper attempt and operate in conjunction with the sensitive information identifier action module to perform the action based on the sensitive information identifier, and a signature module that causes the processor to cooperate with the tamper module so the processor can determine that access should be restricted to specific sensitive information, the tamper, sensitive information identifier action, and signature modules causing the processor to perform one or more of preventing boot of a device, blanking a screen of the device, disabling a keyboard of the device, disabling an input for the device, halting an application, obfuscating the information identified as sensitive, restricting distribution of the information identified as sensitive, preventing access to the device that contains the information identified as sensitive, requesting supplemental authentication for access to the information identified as sensitive, altering a boot sequence of the device that contains the information identified as sensitive, modifying an operating system and/or profile of the device comprising the information identified as sensitive or disabling the device.

3. A method of managing information comprising: associating, by a processor, a sensitive information identifier with information identified as sensitive, wherein the sensitive information identifier is associated with an email received by a user;

tracking actions, by the processor, relative to the information identified as sensitive, wherein tracking the actions comprises appending a new sensitive information identifier to an email forwarded by the user that was forwarded based on the email received by the user; and

performing, by the processor in response to tracking the actions, an action to protect the information identified as sensitive from unauthorized access based on the sensitive information identifier, wherein the action performed is to delete or sanitize the email and the email forwarded by the user;

wherein the action is to sanitize the information identified as sensitive and further comprises altering, by the processor, a login or boot process by hiding the sanitization of the information identified as sensitive by providing a dummy login screen or blanking the screen while the information identified as sensitive is sanitized.

4. The method of claim 3 , wherein the action is performed to sanitize the information identified as sensitive comprises altering the login or boot process by hiding the sanitization of the information identified as sensitive by providing a dummy login screen.

5. A method of managing information comprising:

associating, by a processor, a sensitive information identifier with information identified as sensitive, wherein the sensitive information identifier is associated with an email received b a user;

tracking actions, by the processor, relative to the information identified as sensitive, wherein tracking the actions comprises appending a new sensitive information identifier to an email forwarded by the user that was forwarded based on the email received by the user; and

preforming, by the processor in response to tracking the actions, an action to protect the information identified as sensitive from unauthorized access based on the sensitive information identifier, wherein the action performed is to delete or sanitize the email and the email forwarded by the user;

wherein the sensitive information identifier further comprises information about a geographical region, wherein the information about the geographical region allows the information identified as sensitive to be accessed only when a communication device of the user that contains the information identified as sensitive is operating within the geographical region, and wherein the geographical region is based on a calendar application of the user.

Assignments (21)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 12, 2007
From: MOHLER, DAVID S.; VICK, JASON H.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 020360/0525 →
Continuity (1)
Related Publication 20090158441A1 · Jun 18, 2009