IP Library Granted Patent US 8,077,852
Granted Patent B1
US 8,077,852 · App. 12/151,494 · Granted Dec 13, 2011

Method and apparatus for controlling conference calls

Assignee: Avaya Inc.
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Quick Facts
Patent No.
US 8,077,852
App. No.
12/151,494
Granted
Dec 13, 2011
Kind
B1
Abstract

A conference manager establishes and controls a conference and subconferences for a plurality of telecommunication terminals so as to reduce telecommunication costs by establishing the conference and dynamically placing telecommunication terminals geographically located with conference or isolated remote telecommunication terminals geographically located remote from the conference into the conference. The conference manager requests that other conference managers establish subconferences to conference together remote telecommunication terminals that are geographically located together. The conference manager requests that the other conference managers extend these subconferences to the conference. Further, the conference manager controls the other conference managers to interconnect the subconferences if the conference manager determines that communicating cost can be lowered by interconnecting two or more of the subconferences. Telecommunication costs include telecommunication transport costs and/or conference port costs.

Claims (45)

1. A method of establishing and controlling a conference and subconferences for a plurality of telecommunication terminals so as to reduce telecommunication costs by a conference manager, comprising the steps of:

establishing the conference on a local switch by the conference manager;

adding each telecommunication terminal into the conference upon each telecommunication terminal requesting addition and being geographically located with the local switch;

adding each telecommunication terminal into the conference by the conference manager upon each telecommunication terminal requesting addition and being geographically remote from the local switch but being the only telecommunication terminal in its geographically location;

requesting by the conference manager that each remote conference manager establish a subconference between each first set of telecommunication terminals in the conference and geographically located with each remote conference manager and extend each of subconferences to the conference;

adding each telecommunication terminal requesting addition and being geographically remote from the local switch into a subconference geographically located with each telecommunication terminal; and

requesting by the conference manager that a first and second remote conference manager extend a first subconference controlled by the first remote conference manager to the second subconference controlled by the second remote conference manager.

2. The method of claim 1 wherein the step of requesting by the conference manager that a first and second remote conference manager extend a first subconference further comprises determining by the conference manager that communication cost would be reduced by extending the first subconference to the second subconference.

3. The method of claim 2 wherein the conference and subconferences are multi-media.

4. A method of establishing and controlling a conference and subconferences so as to reduce telecommunication costs by a conference manager, comprising the steps of:

adding a first telecommunication terminal into the conference on a local switch directly controlled by the conference manager in response to an incoming telecommunication call upon the first telecommunication terminal being located with the local switch;

adding a first remote telecommunication terminal geographically located with a first remote switch into the conference on the local switch by the conference manager in response to a second incoming telecommunication call from the first remote telecommunication terminal upon the first remote telecommunication terminal being the only remote telecommunication terminal geographically located with the first remote switch in the conference;

requesting by the conference manager that a first remote conference manager on the first remote switch form a first subconference on the first remote switch with the first remote telecommunication terminal and a second remote telecommunication terminal and extend the first subconference to the conference in response to a third incoming telecommunication call from the second remote telecommunication terminal upon the second remote telecommunication terminal being geographically located with the first remote switch;

adding a third remote telecommunication terminal located with a second remote switch into the conference on the local switch by the conference manager in response to a fourth incoming telecommunication call from the third remote telecommunication terminal upon the third remote telecommunication terminal being the only remote telecommunication terminal geographically located with the second remote switch in the conference;

requesting by the conference manager that a second remote conference manager on the second remote switch form a second subconference on the second remote switch with the third remote telecommunication terminal and a fourth remote telecommunication terminal and extend the second subconference to the conference in response to a fifth incoming telecommunication call from the fourth remote telecommunication terminal upon the fifth remote telecommunication terminal being geographically located with the second remote switch; and

requesting by the conference manager that the first and second remote conference managers extend the second subconference to the first subconference in response to a determination by conference manager that communication cost will be lowered.

5. The method of claim 4 further comprises requesting by the conference manager that the remote conference manager add a fifth remote telecommunication terminal into the first remote subconference in response to sixth incoming telecommunication call from the fifth remote telecommunication terminal upon the fifth remote telecommunication terminal being geographically located with the first remote switch.

6. The method of claim 5 wherein the conference and subconferences are multi-media.

7. A method of pre-arranging a conference for a plurality of telecommunication terminals so as to reduce telecommunication costs by a conference arranger wherein each of the plurality of telecommunication terminals is associated with a data terminal, comprising the steps of:

receiving from a data terminal associated with one of the plurality of telecommunication terminals a request to arrange a conference wherein the request includes the identity of data terminals to be contacted and a approximate time for the conference;

contacting the identified data terminals to determine a time for the conference using the approximate time and identity of each of the telecommunication terminals associated with the identified data terminals to determine a time of the conference;

determining assignments of the plurality of telecommunication terminals to the conference and subconferences and interconnection of subconferences to minimize telecommunication cost;

communicating to a conference manager controlling the conference the time of the conference and identity of ones of the plurality of telecommunication terminals to be directly connected to the conference; and

communicating to each conference manager controlling each subconference the identity of each of a set of the plurality of telecommunication terminals assigned to each subconference and the time of the conference.

8. The method of claim 7 further comprises the steps of communicating to each data terminal of each of the plurality of telecommunication terminals assigned to the conference the time and identity of the conference; and

communicating to each data terminal of each of the plurality of telecommunication terminals assigned to each subconference the time and identity of each subconference.

9. The method of claim 8 wherein the conference and subconferences are multi-media.

10. A non-transitory computer-readable medium for establishing and controlling a conference and subconferences for a plurality of telecommunication terminals so as to reduce telecommunication costs by a conference manager, comprising computer-executable instructions configured for:

establishing the conference on a local switch by the conference manager;

adding each telecommunication terminal into the conference upon each telecommunication terminal requesting addition and being geographically located with the local switch;

adding each telecommunication terminal into the conference by the conference manager upon each telecommunication terminal requesting addition and being geographically remote from the local switch but being the only telecommunication terminal in its geographically location;

requesting by the conference manager that each remote conference manager establish a subconference between each first set of telecommunication terminals in the conference and geographically located with each remote conference manager and extend each of subconferences to the conference;

adding each telecommunication terminal requesting addition and being geographically remote from the local switch into a subconference geographically located with each telecommunication terminal; and

requesting by the conference manager that a first and second remote conference manager extend a first subconference controlled by the first remote conference manager to the second subconference controlled by the second remote conference manager.

11. The method of claim 10 wherein the computer-executable instructions of the conference manager for requesting that a first and second remote conference manager extend a first subconference further comprises computer-executable instructions for determining that communication cost would be reduced by extending the first subconference to the second subconference.

12. The method of claim 11 wherein the conference and subconferences are multi-media.

13. A non-transitory computer-readable medium for pre-arranging a conference for a plurality of telecommunication terminals so as to reduce telecommunication costs by a conference arranger wherein each of the plurality of telecommunication terminals is associated with a data terminal, comprising computer-executable instructions configured for:

receiving from a data terminal associated with one of the plurality of telecommunication terminals a request to arrange a conference wherein the request includes the identity of data terminals to be contacted and a approximate time for the conference;

contacting the identified data terminals to determine a time for the conference using the approximate time and identity of each of the telecommunication terminals associated with the identified data terminals to determine a time of the conference;

determining assignments of the plurality of telecommunication terminals to the conference and subconferences and interconnection of subconferences to minimize telecommunication cost;

communicating to a conference manager controlling the conference the time of the conference and identity of ones of the plurality of telecommunication terminals to be directly connected to the conference; and

communicating to each conference manager controlling each subconference the identity of each of a set of the plurality of telecommunication terminals assigned to each subconference and the time of the conference.

14. The computer-readable medium claim 13 further comprises computer-executable instructions for communicating to each data terminal of each of the plurality of telecommunication terminals assigned to the conference the time and identity of the conference; and

computer-executable instructions communicating to each data terminal of each of the plurality of telecommunication terminals assigned to each subconference the time and identity of each subconference.

15. The method of claim 14 wherein the conference and subconferences are multi-media.

Assignments (22)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
REASSIGNMENT Recorded Jun 26, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021156/0734 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 7, 2008
From: DAS, SREERUPA; GUI, SHENGXIANG; MAITY, ASHIS; MCCABE, JOSEPH; THOMAS, MICHAEL J.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 021164/0867 →