IP Library › Granted Patent US 9,596,350
Granted Patent Utility
US 9,596,350 · Confirmation No. 8551

VIRTUAL INTERACTIONS IN CONTACT CENTER OPERATIONS

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2017-02-22 ISSUE.NTF Issue Notification 1 View
2017-01-30 IFEE Issue Fee Payment (PTO-85B) 2 View
2017-01-30 WFEE Fee Worksheet (SB06) 2 View
2017-01-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-01-30 N427 Post Allowance Communication - Incoming 1 View
2017-01-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-11-09 TRAN.LET Transmittal Letter 1 View
2016-11-09 OATH Oath or Declaration filed 9 View
2016-11-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-10-28 NOA Notice of Allowance and Fees Due (PTOL-85) 9 View
2016-10-28 892 List of references cited by examiner 1 View
2016-10-28 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 3 View
2016-10-28 FWCLM Index of Claims 1 View
2016-10-28 SRNT Examiner's search strategy and results 3 View
2016-10-28 BIB Bibliographic Data Sheet 1 View
2016-10-28 SRFW Search information including classification, databases and other search related notes 2 View
2016-08-05 APP.FILE.REC Filing Receipt 3 View
2016-08-05 WFEE Fee Worksheet (SB06) 1 View
2016-08-05 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2016-07-25 IMIS Miscellaneous Internal Document 2 View
2016-07-21 DRW.SUPP Drawings-black and white line and/or other drawings — View
2016-07-21 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2016-07-21 TRNA Transmittal of New Application 3 View
2016-07-21 SPEC Specification 23 View
2016-07-21 CLM Claims 5 View
2016-07-21 ABST Abstract 1 View
2016-07-21 DRW.NONBW Drawings-other than black and white line drawings 5 View
2016-07-21 TRAN.LET Transmittal Letter 1 View
2016-07-21 PA.. Power of Attorney 1 View
2016-07-21 EXPD.LICENSE Petition for Expedited Foreign Filing Licenses 1 View
2016-07-21 ADS Application Data Sheet 9 View
2016-07-21 WFEE Fee Worksheet (SB06) 2 View
2016-07-21 N417 Electronic Filing System Acknowledgment Receipt 3 View
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Quick Facts
Patent No.
US 9,596,350
App. No.
15/216,622
Filed
2016-07-21
Granted
2017-03-14
Art Unit
2652
PTA
0 days