Patent Application
Provisional
App. No. 61/739,680
· Confirmation No. 6316
ADVANCED CUSTOMER CARE MOBILE APPLICATION
Inventors:
Sergey Aleksin, Viswanath Kocharlakota, Denys Babyak, Oleg Fylypenko, Alan Gatto, Annie Kingston, Dean Cottle, Andrea Friio, Stephane Halter, Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, Gregory Duclos, Dave Anderson, Ernesto Garcia, Bill James, Sonja Hemelrijk, Ramamohan Yeggoni
Provisional Application Expired
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2013-01-08 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2012-12-19 | ADS |
Application Data Sheet | 12 | View | |
| 2012-12-19 | TR.PROV |
Provisional Cover Sheet (SB16) | 3 | View | |
| 2012-12-19 | SPEC |
Specification | 24 | View | |
| 2012-12-19 | CLM |
Claims | 3 | View | |
| 2012-12-19 | DRW |
Drawings-only black and white line drawings | 31 | View | |
| 2012-12-19 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2012-12-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View |
Inventors
Sergey Aleksin
Wokingham, UNITED KINGDOM
Viswanath Kocharlakota
Fleet, UNITED KINGDOM
Denys Babyak
Frimley, UNITED KINGDOM
Oleg Fylypenko
Farnborough, UNITED KINGDOM
Alan Gatto
Crowthrone, UNITED KINGDOM
Annie Kingston
Tadley, UNITED KINGDOM
Dean Cottle
Reading, UNITED KINGDOM
Andrea Friio
Daly City, CA
Stephane Halter
Daly City, CA
Vladislav Baranovsky
Daly City, CA
Vladimir Mezhibovsky
Daly City, CA
Anton Brazhnyk
Daly City, CA
Gregory Duclos
Markham, CANADA
Dave Anderson
Daly City, CA
Ernesto Garcia
Daly City, CA
Bill James
Daly City, CA
Sonja Hemelrijk
Daly City, CA
Ramamohan Yeggoni
Reading, UNITED KINGDOM
Attorneys & Agents of Record
Prosecution
- Customer No.
- 109883
- Docket No.
- 70863/G711
- Confirmation No.
- 6316
Child
Claims priority from a provisional application
→
App. 13/776,702
· US 9,088,656
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· Patented Case
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Claims priority from a provisional application
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App. 15/882,970
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Claims priority from a provisional application
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App. 15/483,981
· US 10,122,858
Filed 2017-04-10
· Patented Case
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Claims priority from a provisional application
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App. 13/776,665
· US 8,781,103
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· Patented Case
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Claims priority from a provisional application
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App. 13/778,081
· US 9,578,172
Filed 2013-02-26
· Patented Case
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Claims priority from a provisional application
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App. 14/681,082
· US 9,532,209
Filed 2015-04-07
· Patented Case
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Claims priority from a provisional application
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App. 15/390,411
· US 9,883,038
Filed 2016-12-23
· Patented Case
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Claims priority from a provisional application
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App. 14/802,969
· US 9,531,878
Filed 2015-07-17
· Patented Case
Child
Claims priority from a provisional application
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App. 14/876,749
· US 9,621,727
Filed 2015-10-06
· Patented Case
Child
Claims priority from a provisional application
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App. 14/328,685
· US 9,160,855
Filed 2014-07-10
· Patented Case
Child
Claims priority from a provisional application
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App. 13/776,669
· US 9,064,259
Filed 2013-02-25
· Patented Case
Child
PCT
Claims priority from a provisional application
→
PCT/US2013/074838
Filed 2013-12-12
· RO PROCESSING COMPLETED-PLACED IN STORAGE
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
from
JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939)
Recorded 2017-02-27
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
PATENT RELEASE (REEL:031644/FRAME:0814)
Recorded 2016-12-02
from
ANGEL.COM INCORPORATED,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
SOUNDBITE COMMUNICATIONS, INC.,
UTOPY, INC.
SECURITY AGREEMENT
Recorded 2013-11-15
SECURITY AGREEMENT
Recorded 2013-02-08
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Quick Facts
- App. No.
- 61/739,680
- Filed
- 2012-12-19
External Links