Patent Assignment
Reel/Frame 049444/0836
Release of Security Interest
Recorded: 2019-06-12
Pages: 9
Assignor
ORIX GROWTH CAPITAL, LLC (F/K/A ORIX VENTURES, LLC)
Executed: 2019-06-11
Assignee
AFINITI, LTD. (F/K/A SATMAP INTERNATIONAL HOLDINGS, LTD.)
CRAWFORD HOUSE, 50 CEDAR AVENUE, HAMILTON, HM 11, BERMUDA
Covered Properties
(46)
Apparatus and Method for Use in Packing Meat Cuts
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Call Routing Methods and Systems Based on Multiple Variable Standardized Scoring
Agent Satisfaction Data for Call Routing Based on Pattern Matching Alogrithm
Shadow Queue for Callers in a Performance/Pattern Matching Based Call Routing System
Pooling Callers for Matching to Agents Based on Pattern Matching Algorithms
Selective Mapping of Callers in a Call Center Routing System
Balancing Multiple Computer Models in a Call Center Routing System
Separate Pattern Matching Algorithms and Computer Models Based on Available Caller Data
Separate Matching Models Based on Type of Phone Associated with a Caller
Jumping callers held in queue for a call center routing system
Routing callers from a set of callers based on caller data
Systems and Methods for Routing Callers to an Agent in a Contact Center
Selective Mapping of Callers in a Call-Center Routing System Based on Individual Agent Settings
Probability Multiplier Process for Call Center Routing
Estimating Agent Performance in a Call Routing Center System
Precalculated Caller-Agent Pairs for a Call Center Routing System
Predicted Call Time as Routing Variable in a Call Routing Center System
Systems and Methods for Routing Callers to an Agent in a Contact Center
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Call Mapping Systems and Methods Using Bayesian Mean Regression (Bmr)
Systems and Methods for Routing Callers to an Agent in a Contact Center
Use of Abstracted Data in Pattern Matching System
Matching Using Agent/Caller Sensitivity to Performance
Matching Using Agent/Caller Sensitivity to Performance
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Selective Mapping of Callers in a Call Center Routing System
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Call Mapping Systems and Methods Using Bayesian Mean Regression (Bmr)
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing a Contact to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Selective Mapping of Callers in a Call Center Routing System
Selective Mapping of Callers in a Call Center Routing System
Balancing Multiple Computer Models in a Call Center Routing System
Patent:
48,476 →
Application:
14/750,965 →
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Balancing Multiple Computer Models in a Call Center Routing System
Patent:
48,412 →
Application:
14/788,469 →
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Call Mapping Systems and Methods Using Variance Algorithm (Va) and/or Distribution Compensation
Techniques for Behavioral Pairing in a Contact Center System
Systems and Methods for Routing Callers to an Agent in a Contact Center
Patent:
9,654,641 →
Application:
14/957,039 →
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031527/0719 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031529/0833 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031529/0636 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031529/0247 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031528/0695 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031528/0491 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031528/0371 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031527/0539 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031530/0076 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0391 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0639 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0494 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031581/0778 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0214 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0046 →
Assignment of Assignor's Interest
Dec 3, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031705/0498 →
Release of Security Interest in Patents
Feb 18, 2014
From: PLATINUM CAPITAL PARTNERS INC.
To: CATAPHORA, INC.
Reel/Frame 032271/0582 →
Assignment of Assignor's Interest
Nov 11, 2014
From: OPTICAL RESOURCES, INC.
To: EMAGIN CORPORATION
Reel/Frame 034142/0112 →
Security Interest
Oct 29, 2015
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 036917/0627 →
Change of Name
May 11, 2016
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: AFINITI INTERNATIONAL HOLDINGS, LTD.
Reel/Frame 038664/0965 →
Assignment of Assignor's Interest
Apr 18, 2017
From: AFINITI INTERNATIONAL HOLDINGS, LTD.
To: AFINITI EUROPE TECHNOLOGIES LIMITED
Reel/Frame 042043/0838 →
Corrective Assignment to Correct to Remove Patent Number 6996948 Previously Recorded at Reel: 036917 Frame: 0627. Assignor(S) Hereby Confirms the Security Interest.
Jul 28, 2017
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 043452/0193 →
Security Interest
Dec 28, 2017
From: AFINITI INTERNATIONAL HOLDINGS, LTD. (F/K/A SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 044502/0236 →
Assignment of Assignor's Interest
Feb 8, 2018
From: AFINITI INTERNATIONAL HOLDINGS, LTD.
To: AFINITI EUROPE TECHNOLOGIES LIMITED
Reel/Frame 044872/0937 →
Assignment of Assignor's Interest
Aug 1, 2018
From: AFINITI INTERNATIONAL HOLDINGS, LTD.
To: AFINITI EUROPE TECHNOLOGIES LIMITED
Reel/Frame 046521/0249 →