Patent Assignment
Reel/Frame 044872/0937
Assignment of Assignor's Interest
Recorded: 2018-02-08
Pages: 6
Assignor
AFINITI INTERNATIONAL HOLDINGS, LTD.
Executed: 2017-04-18
Assignee
AFINITI EUROPE TECHNOLOGIES LIMITED
3RD FLOOR, 1 ASHLEY ROAD, ALTRINCHAM, CHESHIRE, WA14 2DT, UNITED KINGDOM
Covered Properties
(25)
Systems and Methods for Routing Callers to an Agent in a Contact Center
Call Routing Methods and Systems Based on Multiple Variable Standardized Scoring
Jumping callers held in queue for a call center routing system
Routing callers from a set of callers based on caller data
Systems and Methods for Routing Callers to an Agent in a Contact Center
Probability Multiplier Process for Call Center Routing
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing a Contact to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Systems and Methods for Routing Callers to an Agent in a Contact Center
Techniques for Behavioral Pairing in a Contact Center System
Systems and Methods for Routing Callers to an Agent in a Contact Center
Patent:
9,654,641 →
Application:
14/957,039 →
Techniques for Behavioral Pairing in a Contact Center System
Patent:
10,051,126 →
Application:
15/000,775 →
Techniques for Behavioral Pairing in a Contact Center System
Patent:
10,051,124 →
Application:
15/000,797 →
Systems and Methods for Routing Callers to an Agent in a Contact Center
Patent:
10,135,987 →
Application:
15/010,319 →
Techniques for Benchmarking Paring Strategies in a Contact Center System
Patent:
9,692,898 →
Application:
15/220,822 →
Techniques for Benchmarking Pairing Strategies in a Contact Center System
Techniques for Hybrid Behavioral Pairing in a Contact Center System
Techniques for Hybrid Behavioral Pairing in a Contact Center System
Techniques for Benchmarking Pairing Strategies in a Contact Center System
Techniques for Benchmarking Pairing Strategies in a Contact Center System
Patent:
10,165,123 →
Application:
15/808,337 →
Techniques for Benchmarking Pairing Strategies in a Contact Center System
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031527/0719 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031529/0833 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031529/0247 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031528/0695 →
Assignment of Assignor's Interest
Nov 1, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031528/0371 →
Assignment of Assignor's Interest
Nov 12, 2013
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031582/0494 →
Assignment of Assignor's Interest
Jan 10, 2014
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031942/0608 →
Assignment of Assignor's Interest
Jan 10, 2014
From: THE RESOURCE GROUP INTERNATIONAL LIMITED
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 031942/0100 →
Assignment of Assignor's Interest
Mar 21, 2014
From: CHISHTI, ZIA; SPOTTISWOODE, S. JAMES; JONES, CHRIS W.
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 032498/0677 →
Corrective Assignment to Correct the Assignee Name Previously Recorded at Reel: 032498 Frame: 0677. Assignor(S) Hereby Confirms the Assignment.
Aug 31, 2015
From: CHISHTI, ZIA; SPOTTISWOODE, STUART J.; JONES, CHRIS W.
To: THE RESOURCE GROUP INTERNATIONAL LIMITED
Reel/Frame 036488/0355 →
Assignment of Assignor's Interest
Oct 1, 2015
From: CHISHTI, ZIA
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 036704/0808 →
Security Interest
Oct 29, 2015
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 036917/0627 →
Assignment of Assignor's Interest
Dec 3, 2015
From: CHISHTI, ZIA; SPOTTISWOODE, STUART J.; JONES, CHRISTOPHER W.
To: SATMAP INTERNATIONAL HOLDINGS LIMITED
Reel/Frame 037203/0127 →
Change of Name
May 11, 2016
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: AFINITI INTERNATIONAL HOLDINGS, LTD.
Reel/Frame 038664/0965 →
Security Interest
Mar 10, 2017
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 041545/0774 →
Corrective Assignment to Correct the Schedule B in the Assignment Document Previously Recorded at Reel: 041545 Frame: 0774. Assignor(S) Hereby Confirms the Assignment.
Jul 28, 2017
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 043428/0001 →
Corrective Assignment to Correct to Remove Patent Number 6996948 Previously Recorded at Reel: 036917 Frame: 0627. Assignor(S) Hereby Confirms the Security Interest.
Jul 28, 2017
From: SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 043452/0193 →
Security Interest
Dec 28, 2017
From: AFINITI INTERNATIONAL HOLDINGS, LTD. (F/K/A SATMAP INTERNATIONAL HOLDINGS, LTD.
To: ORIX VENTURES, LLC
Reel/Frame 044502/0236 →
Assignment of Assignor's Interest
Jul 25, 2018
From: AFINITI INTERNATIONAL HOLDINGS, LTD.
To: AFINITI EUROPE TECHNOLOGIES LIMITED
Reel/Frame 046461/0115 →
Release of Security Interest
Jun 12, 2019
From: ORIX GROWTH CAPITAL, LLC (F/K/A ORIX VENTURES, LLC)
To: AFINITI, LTD. (F/K/A SATMAP INTERNATIONAL HOLDINGS, LTD.)
Reel/Frame 049444/0836 →
Assignment of Assignor's Interest
Oct 8, 2020
From: AFINITI EUROPE TECHNOLOGIES LIMITED
To: AFINITI, LTD.
Reel/Frame 054204/0387 →
Corrective Assignment to Correct the Typographical Errors on Page One of the Assignment Previously Recorded at Reel: 054204 Frame: 0387. Assignor(S) Hereby Confirms the Assignment.
Nov 24, 2020
From: AFINITI EUROPE TECHNOLOGIES LIMITED
To: AFINITI, LTD.
Reel/Frame 054700/0324 →
Patent Security Agreement
Aug 26, 2024
From: AFINITI, LTD.
To: VCP CAPITAL MARKETS, LLC
Reel/Frame 068793/0261 →
Patent Assignment Agreement
Jan 3, 2025
From: AFINITI, LTD.
To: AFINITI AI HOLDINGS LLC
Reel/Frame 069816/0656 →
Patent Security Agreement
Jan 3, 2025
From: AFINITI AI LIMITED
To: ALTER DOMUS (US) LLC
Reel/Frame 069816/0858 →