Patent Assignment
Reel/Frame 051661/0664
Merger
Recorded: 2020-01-29
Pages: 3
Assignor
ALORICA BUSINESS SOLUTIONS LLC
Executed: 2019-12-31
Assignees
ALORICA INC.
100 MAIN STREET, IRVINE, CALIFORNIA, 92647
ALORICA INC
5161 CALIFORNIA AVE. STE. 100, IRVINE, CALIFORNIA, 92614
Covered Properties
(12)
Script Logic Viewing
Patent:
9,503,578 →
Application:
11/427,008 →
Managing Agent Login to Multiple Conference Call Bridges
Patent:
9,258,181 →
Application:
11/951,433 →
Contact Center Call Routing by Agent Attribute
Patent:
9,699,313 →
Application:
14/036,227 →
Script Logic Graphical Mapping
Patent:
9,285,965 →
Application:
14/066,784 →
System, Method, and Computer Readable Medium for Routing an Agent to a Preferred Communications Platform
Patent:
9,584,664 →
Application:
14/590,476 →
Script Compliance and Agent Feedback
Patent:
9,495,963 →
Application:
14/848,080 →
Managing Agent Login to Multiple Conference Call Bridges
Patent:
9,661,141 →
Application:
15/019,545 →
Script Logic Graphical Mapping
Patent:
9,846,680 →
Application:
15/070,860 →
Real-Time Monitoring of Agent Adherence
Patent:
9,736,305 →
Application:
15/137,976 →
Script Compliance and Agent Feedback
Patent:
9,729,717 →
Application:
15/342,482 →
Script Logic Viewing
Patent:
9,774,732 →
Application:
15/350,814 →
Method and Computer Readable Medium for Geographic Agent Routing
Application:
15/409,015 →
Publication:
US 2017/0126893
Related Assignments
(18)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement
Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Merger
Aug 28, 2018
From: ALORICA BUSINESS SOLUTIONS, LLC
To: ALORICA INC.
Reel/Frame 046725/0235 →
Assignment of Assignor's Interest
Sep 21, 2018
From: WEST CORPORATION
To: WEST BUSINESS SOLUTIONS, LLC
Reel/Frame 046939/0519 →
Change of Name
Sep 21, 2018
From: WEST BUSINESS SOLUTIONS, LLC
To: ALORICA BUSINESS SOLUTIONS, LLC
Reel/Frame 047128/0804 →
Assignment of Assignor's Interest
Sep 21, 2018
From: MARR, KENNETH A.; MAHONEY, MAUREEN A.; PARMELEY, MICHAEL JOSEPH; COX, JOSEPH S.
To: WEST CORPORATION
Reel/Frame 046939/0326 →
Notice of Grant of Security Interest in Patents
Apr 22, 2020
From: ALORICA INC.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 052472/0643 →
Notice of Grant of Security Interest in Patents
Apr 23, 2020
From: ALORICA INC.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 052474/0328 →
Notice of Grant of Security Interest (Term Loan Facility) in Intellectual Property
Dec 14, 2020
From: ALORICA, INC.
To: ALTER DOMUS (US) LLC
Reel/Frame 054717/0781 →
Termination and Release of Security Interest in Patents
Dec 15, 2020
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: WEST BUSINESS SOLUTIONS, LLC
Reel/Frame 054759/0115 →
Termination and Release of Security Interest in Patents
Dec 15, 2020
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: ALORICA INC.
Reel/Frame 054706/0353 →
Termination and Release of Security Interest in Patents
Dec 15, 2020
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: ALORICA BUSINESS SOLUTIONS, LLC
Reel/Frame 054759/0089 →
Security Interest
Dec 16, 2020
From: ALORICA INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 054671/0380 →
Termination and Release of Security Interest in Patents
Dec 16, 2020
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: ALORICA INC.
Reel/Frame 054773/0049 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST NOTIFICATIONS, INC.
Reel/Frame 062160/0371 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC
Reel/Frame 062201/0960 →
Security Interest
Dec 21, 2022
From: ALORICA INC.
To: CERBERUS BUSINESS FINANCE AGENCY, LLC
Reel/Frame 062175/0162 →
Release of Security Interest
Dec 22, 2022
From: ALTER DOMUS (US) LLC, AS COLLATERAL AGENT
To: ALORICA INC.
Reel/Frame 062185/0057 →
Security Interest
Dec 22, 2022
From: ALORICA INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062182/0907 →