Selective content block of posts to social network
Mechanisms are provided herein which are directed toward monitoring a user's interaction with a website when the user is utilizing an enterprise device to conduct the interaction. The monitoring of the interaction can lead to the generation of one or more automated responses to control the interaction in accordance with enterprise policy or rules. The types of interactions which can be controlled include interactions where the user is attempting to post data on the website.
1. A method, comprising:
detecting, by a processor, a user activity at a user device wherein the detected activity corresponds to a potential interaction between the user device and a web service;
analyzing the detected activity to determine one or more attributes of the detected activity;
comparing the attributes of the detected activity with a user-posting rule which defines one or more of (i) a rule for identifying restricted transmissions of data from the user device to the web service for display by the web service and (ii) a rule for identifying permitted transmissions of data from the user device to the web service for display by the web service, the user-posting rule comprising at least one input segment, a rules segment, and a response segment, the at least one input segment including one or more of a user identity, one or more keywords, one or more key phrases, and one or more context analysis rules, the rules segment including one or more heuristic rules, and the response segment including one or more actions to be applied, and wherein the user-posting rule is at least partially context based and wherein the method further comprises:
analyzing content that is already publicly-available via the web service;
determining a context of the detected activity based on the content that is already publicly-available via the web service; and
adjusting the user-posting rule by designating the detected activity as permitted or restricted based on the determined context;
based on the comparing step, determining that the detected activity corresponds to a controlled activity; and
based on determining that the detected activity corresponds to a controlled activity, implementing one or more automated responses.
2. The method of claim 1 , wherein the controlled activity comprises a message which was generated by the user and attempted to be transmitted to the web service and wherein the one or more automated responses include at least one of blocking the message, redacting portions of the message, forwarding the message to security personnel, providing warning a message back to the user, providing a posting policy back to the user, highlighting an objectionable portion of the message, identifying possible repercussions that may occur if the message is posted by the web service, replacing objectionable content of the message with a synonym, and delaying the transmission of the message for a predetermined amount of time.
3. The method of claim 2 , wherein a plurality of the one or more automated responses are implemented.
4. The method of claim 1 , wherein the user device is administered by an enterprise and wherein the web service is not administered by the enterprise.
5. The method of claim 4 , wherein the user-posting rule is established by the enterprise.
6. The method of claim 1 , wherein the detected user activity corresponds to one or more of a user input, an attempted data transfer, and a processing request.
7. The method of claim 1 , wherein the comparing step comprises comparing content of the detected activity with one or more of a keyword and key phrase contained within the user-posting rule.
8. A non-transitory computer readable medium having stored thereon instructions that cause a computing system to execute a method, the instructions comprising:
instructions configured to detect a user activity at a user device wherein the detected activity corresponds to a potential interaction between the user device and a web service;
instructions configured to analyze the detected activity to determine one or more attributes of the detected activity;
instructions configured to compare the attributes of the detected activity with a user-posting rule which defines one or more of (i) a rule for identifying restricted transmissions of data from the user device to the web service for display by the web service and (ii) a rule for identifying permitted transmissions of data from the user device to the web service for display by the web service, the user-posting rule comprising at least one input segment, a rules segment, and a response segment, the at least one input segment including one or more of a user identity, one or more keywords, one or more key phrases, and one or more context analysis rules, the rules segment including one or more heuristic rules, and the response segment including one or more actions to be applied, and wherein the user-posting rule is at least partially context based and wherein the instructions further comprise:
instructions configured to analyze content that is already publicly-available via the web service;
instructions configured to determine a context of the detected activity based on the content that is already publicly-available via the web service;
instructions configured to adjust the user-posting rule by designating the detected activity as permitted or restricted based on the determined context;
instructions configured to determine that the detected activity corresponds to a controlled activity; and
instructions configured to implement one or more automated responses to the controlled activity.
9. The computer readable medium of claim 8 , wherein the controlled activity comprises a message which was generated by the user and attempted to be transmitted to the web service and wherein the one or more automated responses include at least one of blocking the message, redacting portions of the message, forwarding the message to security personnel, providing warning a message back to the user, providing a posting policy back to the user, highlighting an objectionable portion of the message, identifying possible repercussions that may occur if the message is posted by the web service, replacing objectionable content of the message with a synonym, and delaying the transmission of the message for a predetermined amount of time.
10. The computer readable medium of claim 8 , wherein the detected user activity corresponds to one or more of a user input, an attempted data transfer, and a processing request.
11. The computer readable medium of claim 8 , wherein the instructions configured to compare the attributes of the detected activity with a user-posting rule compare content of the detected activity with one or more of a keyword and key phrase contained within the user-posting rule.
12. A communication system, comprising:
a user device including a user interface and a network interface, the network interface connecting the user device to a web service via a communication network;
a user activity monitoring module configured to detect a user activity at the user device wherein the detected activity corresponds to a potential interaction between the user device and the web service, analyze the detected activity to determine one or more attributes of the detected activity, compare the attributes of the detected activity with a user-posting rule which defines one or more of (i) a rule for identifying restricted transmissions of data from the user device to the web service for display by the web service and (ii) a rule for identifying permitted transmissions of data from the user device to the web service for display by the web service, and determine that the detected activity corresponds to a controlled activity, the user-posting rule comprising at least one input segment, a rules segment, and a response segment, the at least one input segment including one or more of a user identity, one or more keywords, one or more key phrases, and one or more context analysis rules, the rules segment including one or more heuristic rules, and the response segment including one or more actions to be applied, and wherein the user-posting rule is at least partially context based on content that is already publicly-available via the web service, and wherein the user-posting rule is adjusted by designating the detected activity as permitted or restricted based on the determined context; and
a module to implement one or more automated responses to the controlled activity.
13. The system of claim 12 , wherein the module to implement the one or more automated responses to the controlled activity comprises one or more of a content blocking module and a user feedback module.
14. The system of claim 12 , wherein at least one of the user activity monitoring module and the module to implement one or more automated responses resides at a social network activity monitoring service.
15. The system of claim 14 , wherein the social network activity monitoring service is administered by an enterprise that also administers the user device.
16. The system of claim 12 , wherein at least one of the user activity monitoring module and the module to implement one or more automated responses resides on the user device.
17. The system of claim 12 , wherein the controlled activity comprises a message which was generated by the user and attempted to be transmitted to the web service and wherein the one or more automated responses include at least one of blocking the message, redacting portions of the message, forwarding the message to security personnel, providing warning a message back to the user, providing a posting policy back to the user, highlighting an objectionable portion of the message, identifying possible repercussions that may occur if the message is posted by the web service, replacing objectionable content of the message with a synonym, and delaying the transmission of the message for a predetermined amount of time.
18. The system of claim 12 , wherein the detected user activity corresponds to one or more of a user input, an attempted data transfer, and a processing request.