IP Library Granted Patent US 8,891,750
Granted Patent B2
US 8,891,750 · App. 13/710,499 · Granted Nov 18, 2014

Identifying recycled telephone numbers

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Quick Facts
Patent No.
US 8,891,750
App. No.
13/710,499
Granted
Nov 18, 2014
Kind
B2
Abstract

An automated method begins by receiving a list of numbers that have been de-activated by a carrier. Periodically, and for each number, a request is made to identify a current carrier for the number. If the current carrier matches the carrier that provided the de-activation information, the mobile number is considered to be in a first state, i.e., shut off and returned to a pool of numbers that are available to this same carrier. Upon a determination that the number is in the first state, the provider issues a request to any opt-in database to delete any express consent or other similar data associated with the number. If, however, the number does not match the carrier of deactivation, the number is considered to be in a second state, i.e., likely to have been ported by the same user to a new carrier. This state is logged in an audit trail.

Claims (24)

1. An article comprising a tangible, non-transitory machine-readable medium that stores a program, the program being executable by a machine having a hardware component, comprising:

program code to receive from each of one or more carriers a list of telephone numbers that have been de-activated by that carrier;

program code that, for each telephone number identified on the list, issues a request to identify a current carrier associated with that telephone number;

program code that, for each response to a request, determines if a current carrier identified in response to the request matches an identification of a carrier that had identified the telephone number as being de-activated;

program code that identifies the telephone number as being in a first state if the current carrier identified in the response to the request matches an identification of the carrier that had identified the telephone number as being de-activated.

2. The article as described in claim 1 wherein the first state identifies the telephone number as being recycled.

3. The article as described in claim 1 , further including:

program code that, for each telephone number that has been identified as being recycled, to delete any opt-in request associated with the telephone number.

4. The article as described in claim 3 wherein the opt-in request is associated with an express consent.

5. The article as described in claim 1 , further including:

program code that identifies the telephone number as being in a second state if the current carrier identified in the response to the request does not match an identification of the carrier that had identified the telephone number as being de-activated.

6. The article as described in claim 5 wherein the second state identifies the telephone number as being ported.

7. The article as described in claim 6 , further including:

program code that, for each telephone number that has been identified as being ported, to log an indication thereof.

8. The article as described in claim 1 wherein the list of telephone numbers is a list of mobile telephone numbers.

9. The article as described in claim 1 , further including:

program code to generate a master list from two or more lists received from two or more carriers.

10. A method to identify a telephone number as being ported or recycled, comprising:

receiving one or more de-activation lists from one or more carriers;

periodically, and for each telephone number identified on the list, determining a current carrier associated with that telephone number;

if a current carrier matches an identification of a carrier that had identified the telephone number as being de-activated, identifying the telephone number as being recycled;

if a current carrier does not match an identification of a carrier that had identified the telephone number as being de-activated, identifying the telephone number as being ported; and

for each recycled telephone number, programmatically deleting any opt-in data associated with the telephone number;

wherein the receiving, determining, identifying and deleting steps are carried out in software executing in a hardware element.

Assignments (9)
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
CHANGE OF NAME Recorded Jun 7, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067651/0894 →
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (031086/0698) Recorded Feb 27, 2017
From: JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
To: SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 041821/0159 →
SECURITY AGREEMENT Recorded Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
PATENT RELEASE (REEL:031644/FRAME:0814) Recorded Dec 2, 2016
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 040798/0428 →
MERGER Recorded Jun 15, 2016
From: SOUNDBITE COMMUNICATIONS, INC.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 038923/0928 →
SECURITY AGREEMENT Recorded Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
SECURITY AGREEMENT Recorded Aug 26, 2013
From: SOUNDBITE COMMUNICATIONS, INC.
To: GOLDMAN SACHS BANK USA
Reel/Frame 031086/0698 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 11, 2012
From: SCULLY, MICHAEL N.B.
To: SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 029441/0791 →