IP Library Granted Patent US 9,542,665
Granted Patent B2
US 9,542,665 · App. 14/062,461 · Granted Jan 10, 2017

Methods for creating, arranging, and leveraging an ad-hoc collection of heterogeneous organization components

Inventors: Eric Lanz (Sunnyvale, CA); Karim Nassar (Raleigh, NC)
Assignee: Interactive Intelligence Group, Inc.
G06Q10/10G06F3/048
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Quick Facts
Patent No.
US 9,542,665
App. No.
14/062,461
Granted
Jan 10, 2017
Kind
B2
Abstract

Methods for creating, arranging, and leveraging an ad-hoc collection of heterogeneous organization components are provided. In one example, a method includes the steps of displaying a scratchpad affordance associated with a scratchpad, and detecting an update to the scratchpad based on an input associated with a first organization component of the one or more organization components and the scratchpad affordance. The method includes the additional step of updating the scratchpad based at least in part on the input.

Claims (29)

1. A method for creating, arranging, and leveraging an ad-hoc collection of heterogeneous organization components, the method comprising the steps of:

displaying an organization hierarchy application comprising an organization component view in a graphical user interface to a user, the organization component view comprising a first organization component;

displaying, in the graphical user interface, a scratchpad affordance associated with a scratchpad;

detecting, by the organizational hierarchy application, an update to the scratchpad based on an input from the user associated with a first organization component of the one or more organization components and the scratchpad affordance;

updating the scratchpad based at least in part on the input;

presenting to the user contextual actions based at least in part on the input, wherein the contextual actions are associated with the organization components;

generating a notification comprising a component identifier associated with the first organization component and the scratchpad; and

determining a geo-location of the first organization component in the scratchpad container based at least in part on the scratchpad addition input, and wherein the notification further comprises the geo-location.

2. The method of claim 1 , wherein the first organization component comprises one of an organization member, a project, a calendar event, a news feed, or a file.

3. The method of claim 1 , wherein the notification further comprises a timestamp.

4. The method of claim 1 , wherein the component identifier comprises a unique component identifier.

5. The method of claim 1 , wherein the scratchpad affordance comprises a graphical representation of the scratchpad.

6. The method of claim 1 , further comprising:

displaying the scratchpad and the first organization component.

7. The method of claim 6 , wherein the scratchpad container view comprises a background image.

8. The method of claim 6 , wherein the scratchpad container comprises a scratchpad widget.

9. The method of claim 1 , further comprising:

determining at least one action based at least in part on one or more organization components stored in the scratchpad container; and

displaying an affordance for the at least one action in a contextual scratchpad menu.

10. The method of claim 1 , wherein the scratchpad comprises a first scratchpad and the scratchpad affordance is associated with the first scratchpad and a second scratchpad.

11. The method of claim 6 , further comprising:

detecting an update to the scratchpad container associated with a second organization component; and

updating the scratchpad view to display the first organization component and the second organization component.

12. The method of claim 1 , wherein the input comprises a first input and further comprising:

displaying a view of the scratchpad;

determining a geo-location of the first organization component in the scratchpad based at least in part on a second input; and wherein the scratchpad is updated based at least in part on the first input and the geo-location.

13. The method of claim 12 , wherein the view comprises a compact view of the scratchpad.

14. The method of claim 1 , wherein a server receives the notification, and further comprising:

updating the scratchpad with a reference to the organization component.

Assignments (8)
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 04814/0387 Recorded Feb 5, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070115/0445 →
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
CHANGE OF NAME Recorded Jun 6, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067644/0877 →
SECURITY AGREEMENT Recorded Feb 22, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ECHOPASS CORPORATION; GREENEDEN U.S. HOLDINGS II, LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 048414/0387 →
MERGER Recorded Jul 1, 2018
From: INTERACTIVE INTELLIGENCE GROUP, INC.
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 046463/0839 →
SECURITY AGREEMENT Recorded Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 18, 2016
From: ORGSPAN, INC.
To: INTERACTIVE INTELLIGENCE GROUP, INC.
Reel/Frame 040370/0074 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 25, 2015
From: LANZ, ERIC; NASSAR, KARIM
To: ORGSPAN, INC.
Reel/Frame 035905/0050 →
Continuity (2)
Provisional Application 61718411 · Oct 25, 2012
Related Publication 20140123032A1 · May 1, 2014