IP Library Granted Patent US 7,099,440
Granted Patent B2
US 7,099,440 · App. 10/671,925 · Granted Aug 29, 2006

Apparatus and method for providing service for TTY and voice transmission

Assignee: Avaya Technology Corp.
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Quick Facts
Patent No.
US 7,099,440
App. No.
10/671,925
Filed
Sep 24, 2003
Granted
Aug 29, 2006
Kind
B2
Art Unit
2614
USPC
379/52
Abstract

An apparatus and method communicate TTY calls by detecting a TTY call, determining that a digital display on a first telecommunication terminal is to be used to display TTY information of the call from a second telecommunication terminal and that audio information will be transmitted to the second telecommunication terminal, converting the TTY information from the second telecommunication terminal to digital display information, transmitting the digital display information to the first telecommunication terminal, and muting an incoming call audio path from the second telecommunication terminal to the first telecommunication terminal.

Claims (79)

1. A method for communicating TTY calls, comprising the steps of:

detecting a TTY call;

determining that a digital display on a first telecommunication terminal is to be used to display TTY information of the call from a second telecommunication terminal and that audio information will be transmitted to the second telecommunication terminal;

generating the audio information transmitted to the second telecommunication terminal by a TTY device wherein the audio information is received from at least one of an acoustic coupler of the TTY device via a handset of the first telecommunication terminal or an interface of the TTY device via an analog interface of the first telecommunication terminal;

converting the TTY information to digital display information;

transmitting the digital display information to the first telecommunication terminal; and

muting an incoming call audio path from the second telecommunication terminal to the first telecommunication terminal.

2. The method of claim 1 further comprises the step of operating the TTY device and the first telecommunication terminal in a full duplex mode with respect to the second telecommunication terminal.

3. The method of claim 1 wherein the step of transmitting comprises the step of using a control path to the first telecommunication terminal.

4. The method of claim 1 further comprises the step of enabling an outgoing audio call path from the first telecommunication terminal to the second telecommunication terminal on which voice information is communicated from a handset of the first telecommunication terminal.

5. A method for communicating TTY calls, comprising the steps of:

detecting a TTY call;

determining that a digital display on a first telecommunication terminal is to be used to display TTY information of the call from a second telecommunication terminal and that audio information will be transmitted to the second telecommunication terminal;

generating the audio information transmitted to the second telecommunication terminal by a TTY device;

connecting the first telecommunication terminal to a telecommunication switching system via a first telecommunication link and the TTY device to the telecommunication switching system via a second telecommunication link; and

transmitting the audio information to the second telecommunication terminal via the second telecommunication link;

converting the TTY information to digital display information;

transmitting the digital display information to the first telecommunication terminal; and

muting an incoming call audio path from the second telecommunication terminal to the first telecommunication terminal.

6. The method of claim 5 further comprises the step of operating the TTY device and the first telecommunication terminal in a full duplex mode with respect to the second telecommunication terminal.

7. The method of claim 6 further comprises the step of establishing a bridged line appearance between the first and second telecommunication links.

8. The method of claim 5 further comprises the step of operating the TTY device and the first telecommunication terminal in a full duplex mode with respect to the second telecommunication terminal.

9. The method of claim 5 wherein the step of determining comprises the step of responding to an act of a user on the first telecommunication terminal.

10. The method of claim 9 wherein the act occurs during the TTY call.

11. The method of claim 9 wherein the act occurs before the TTY call.

12. The method of claim 5 wherein the step of detecting comprises the step of determining from stored information that the second telecommunication terminal may be transmitting TTY information.

13. The method of claim 5 wherein the second telecommunication terminal is a voice messaging system.

14. The method of claim 13 wherein the step of determining comprises the step of detecting from information stored on the voice message system that the second telecommunication terminal may be transmitting TTY information.

15. The method of claim 13 wherein the step of converting is performed by the voice message system.

16. An apparatus for communicating TTY calls, comprising:

a computer;

a controller;

a switching network;

a memory;

the computer by execution of a control routine detecting a TTY call;

the computer by execution of the control routine determining that a first telecommunication terminal is to display TTY information received from a second telecommunication terminal on the digital display of the first telecommunication terminal;

the controller converting the TTY information to digital display information; and

the switching network communicating the digital display information to the first telecommunication terminal, enabling a first audio call path to the second telecommunication terminal, and disabling a second audio call path from the second telecommunication terminal to the first telecommunication terminal.

17. The apparatus of claim 16 further comprises a TTY device generating audio information for communication on the first audio call path to the second telecommunication terminal.

18. The apparatus of claim 17 wherein the TTY device and the first telecommunication terminal operate in a full duplex mode with respect to the second telecommunication terminal.

19. The apparatus of claim 18 further comprises at least one of an acoustic coupler of the TTY device coupled to the first telecommunication terminal via a handset of the first telecommunication terminal or an interface of the TTY device coupled to the first telecommunication terminal via an analog interface of the first telecommunication terminal to generate the audio information.

20. The apparatus of claim 18 further comprises a first telecommunication link connecting the first telecommunication terminal to a telecommunication switching system and a second telecommunication link connecting the TTY device to the telecommunication switching whereby the audio information is transmitted to the second telecommunication terminal via the second telecommunication link.

21. The apparatus of claim 20 further comprises the telecommunication switching system establishing a bridged line appearance between the first and second telecommunication links.

22. The apparatus of claim 16 further comprises a handset connected to the first telecommunication terminal for generating voice information for communication on the first audio call path from the first telecommunication terminal to the second telecommunication terminal.

23. The apparatus of claim 22 wherein the handset and the first telecommunication terminal operate in a voice carry over mode.

24. The apparatus of claim 16 wherein the switching network communicating the digital display information to the first telecommunication terminal via a control path.

25. The apparatus of claim 16 wherein the computer during execution of the control routine to determine that a first telecommunication terminal is to display the TTY information accesses data in the memory.

26. The apparatus of claim 25 wherein the data stored in the memory was stored in response to an act of a user on the first telecommunication terminal.

27. The apparatus of claim 26 wherein the act occurs during the TTY call.

28. The apparatus of claim 26 wherein the act occurs before the TTY call.

29. The apparatus of claim 16 further comprises a voice message system and the voice message system is the second telecommunication terminal.

30. A processor-readable medium for communicating TTY calls, comprising processor-executable instructions configured for:

detecting a TTY call;

determining that a digital display on a first telecommunication terminal is to be used to display TTY information of the call from a second telecommunication terminal and that audio information will be transmitted to the second telecommunication terminal;

generating the audio information transmitted to the second telecommunication terminal by a TTY device wherein the audio information is received from at least one of an acoustic coupler of the TTY device via a handset of the first telecommunication terminal or an interface of the TTY device via an analog interface of the first telecommunication terminal;

converting the TTY information to digital display information;

transmitting the digital display information to the first telecommunication terminal; and

muting an incoming call audio path from the second telecommunication terminal to the first telecommunication terminal.

31. The processor-readable medium of claim 30 further comprises operating the TTY device and the first telecommunication terminal in a full duplex mode with respect to the second telecommunication terminal.

32. A processor-readable medium for communicating TTY calls, comprising processor-executable instructions configured for:

detecting a TTY call;

determining that a digital display on a first telecommunication terminal is to be used to display TTY information of the call from a second telecommunication terminal and that audio information will be transmitted to the second telecommunication terminal;

generating the audio information transmitted to the second telecommunication terminal by a TTY device;

connecting the first telecommunication terminal to a telecommunication switching system via a first telecommunication link and the TTY device to the telecommunication switching system via a second telecommunication link; and

transmitting the audio information to the second telecommunication terminal via the second telecommunication link;

converting the TTY information to digital display information;

transmitting the digitaI display information to the first telecommunication terminal; and

muting an incoming call audio path from the second telecommunication terminal to the first telecommunication terminal.

33. The processor-readable medium of claim 32 further comprises operating the TTY device and the first telecommunication terminal in a full duplex mode with respect to the second telecommunication terminal.

34. The processor-readable medium of claim 33 further comprises establishing a bridged line appearance between the first and second telecommunication links.

35. The processor-readable medium of claim 32 wherein the determining comprises responding to an act of a user on the first telecommunication terminal.

36. The processor-readable medium of claim 35 wherein the act occurs during the TTY call.

37. The processor-readable medium of claim 35 wherein the act occurs before the TTY call.

38. The processor-readable medium of claim 32 wherein the detecting comprises determining from stored information that the second telecommunication terminal may be transmitting TTY information.

39. The processor-readable medium of claim 30 wherein the transmitting comprises using a control path to the first telecommunication terminal.

40. The processor-readable medium of claim 30 further comprises the enabling an outgoing audio call path from the first telecommunication terminal to the second telecommunication terminal on which voice information is communicated from a handset of the first telecommunication terminal.

41. The processor-readable medium of claim 32 wherein the second telecommunication terminal is a voice messaging system.

42. The processor-readable medium of claim 41 wherein the determining comprises detecting from information stored on the voice message system that the second telecommunication terminal may be transmitting TTY information.

43. The processor-readable medium of claim 41 wherein the converting is performed by the voice message system.

Assignments (27)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
BANKRUPTCY COURT ORDER RELEASING THE SECURITY INTEREST RECORDED AT REEL/FRAME 020156/0149 Recorded Jul 25, 2022
From: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
To: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES
Reel/Frame 060953/0412 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded Dec 29, 2008
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022071/0420 →
REASSIGNMENT Recorded Jun 27, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021158/0319 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 24, 2003
From: MICHAELIS, PAUL ROLLER
To: AVAVA TECHNOLOGY CORP.
Reel/Frame 014553/0654 →
Continuity (1)
Related Publication 20050063520A1 · Mar 24, 2005