Granted Patent B2

US 8,832,587 · App. 12/837,139 · Granted Sep 9, 2014

Inventors: Sandy Abramson (Freehold, NJ); Anthony Frissora (Fair Haven, NJ); Raj Sinha (West Orange, NJ)

Assignee: Avaya Inc.

Abstract

Claims (51)

1. A method for presenting content, comprising:

providing first and second content to an integrated content application running on a first communication device;

using the integrated content application, displaying the first content in a first window on a display of the first communication device, wherein the first content is formatted according to a first application;

in response to instructions received at the integrated content application, an instruction to display the second content, using the integrated content application, displaying the second content in the first window on the display of the first communication device, wherein the second content is formatted according to a second application, wherein the first and second content are presented in series, wherein the instruction to display the second content is included in the first content, wherein the first content is a video clip, and wherein the instruction to display the second content automatically causes the second content to replace the display of the first content in the first window in response to a conclusion of the video clip being played;

receiving a selection of an email file by a user;

accessing content of the email file;

in response to accessing the content of the email file, detecting a script that opens the first content; and

displaying a text message of an email in the email file based on the video clip being played.

2. The method of claim 1 , wherein the first content is rendered by the first application, wherein the second content is rendered by the second application.

3. The method of claim 2 , wherein results in the performance of a first function with respect to the first content when the first content is displayed in the first window, wherein the first selection performs a second function with respect to the second content when the second content is displayed in the first window.

4. The method of claim 1 , wherein the first content includes recorded content, and wherein the second content includes a real time communication.

5. The method of claim 1 , further comprising:

receiving second input at the first communication device from a first user, wherein the second input includes an instruction to allow a second user to provide input at a second communication device to modify the first content displayed within the first window on the displays of the first and second communication devices;

receiving third input at the second communication device from the second user, wherein the third input includes a second modification of the first content displayed within the first window on the display of the first and second communication devices.

6. The method of claim 1 , wherein the first communication device and a second communication device are engaged in a communication session, and wherein the communication session includes the exchange of voice information between a first user of the first communication device and a second user associated with the second communication device.

7. The method of claim 1 , further comprising initiating a voice call to another party in response to the conclusion of the video clip being played.

8. The method of claim 1 , wherein the second content further comprises a message that is sent to another user that indicates that the first content has been displayed.

9. The method of claim 1 , wherein the instruction to display the second content further comprises an instruction to pause an incoming call in response to the conclusion of the video clip being played.

10. The method of claim 1 , wherein the instruction to display the second content automatically in response to the conclusion of the video clip being played is a script that is loaded when the second content is first accessed by a user.

11. The method of claim 1 , wherein the video clip introduces a sender of the second content.

12. A communication system, comprising:

a first communication device, including:

a user output, including a display;

a user input;

a communication network interface;

memory, wherein instructions for executing an integrated content application are stored; and

a processor, wherein the processor is operable to (a) execute the integrated content application, wherein first content formatted according to a first application is displayed in a first window on the display of the first communication device, wherein in response to input received by the integrated content application, second content formatted according to a second application is displayed in the first window on the display of the first communication device, wherein the first content and the second content are displayed in series, wherein the first content includes an instruction to display the second content, wherein the first content is a video clip, and wherein the instruction to display the second content automatically causes the second content to replace the display of the first content in the first window in response to a conclusion of the video clip being played, (b) receive a selection of an email file by a user, (c) access content of the email file, (d) detect a script that opens the first content in response to accessing the content of the email file, and (e) display a text message of an email in the email file based on the video clip being played.

13. The communication system of claim 12 , further comprising:

a second communication device, including:

a user output, including a display;

a user input;

a communication network interface;

memory; and

a processor, wherein the second communication device is associated with a first communication session established with the first communication device, wherein the first content is displayed in a first window on the display of the second communication device, wherein in response to the input received by the integrated content application of the first communication device second content is displayed in the first window on the display of the second communication device.

14. The communication system of claim 13 , wherein instructions for executing a first instance of the integrated content application are stored in the memory on the first communication device, wherein instructions for executing a second instance of the integrated content application are stored in the memory of the second communication device, wherein the processor of the second communication device is operable to execute the second instance of the integrated content application.

15. The communication system of claim 14 , further comprising:

a communication network, wherein the communication network interface of the first communication device is interconnected to the communication network, wherein the communication network interface of the second communication device is interconnected to the communication network, and wherein the first communication session is established over the communication network.

16. The communication system of claim 15 , wherein second input received at the user input of one of the first and second communication devices modifies the second content, and wherein modified second content is displayed in the first window on the display of the first communication device and in the first window on the display of the second communication device.

17. The communication system of claim 16 , further comprising a third communication device, including:

a user output, wherein the user output does not include a display operable to display the first or second content in a first window;

a user input;

a communication network interface, wherein the communication network interface of the third communication device is interconnected to the communication network, wherein the third communication device is associated with the first communication session, wherein the first and second content are not displayed by the third communication device.

18. The communication system of claim 12 , wherein the first window is a single window user interface.

19. A system for presenting content, including:

a first communication device;

an integrated content application executed by a processor;

first content associated with a first application, wherein the first content is displayed on a display of the first communication device by the integrated content application in a single window user interface, wherein, in response to instructions received by the integrated content application, second content associated with a second application is displayed on the display of the first communication device in the single window user interface, wherein the second content replaces the first content in the display of the first communication device, wherein the display of the first content is complete when the second content is displayed, wherein the second content replaces the first content in response to an instruction included in the first content, wherein the first content is a video clip, and wherein the instruction to display the second content automatically causes the second content to replace the display of the first content in the first window in response to a conclusion of the video clip being played; and wherein the system performs operations further comprising:

receiving a selection of an email file by a user;

accessing content of the email file;

detecting a script that opens the first content in response to accessing the content of the email file; and

displaying a text message of an email in the email file based on the video clip being played.

Assignments (20)

Continuity (2)