IP Library Granted Patent US 9,269,073
Granted Patent B2
US 9,269,073 · App. 13/623,587 · Granted Feb 23, 2016

Virtual agenda participant

Inventors: Michael J. Sammon (Watchung, NJ); Ajita John (Holmdel, NJ); Doree Duncan Seligmann (New York, NY)
Assignee: Avaya Inc.
G06Q10/101G06Q10/109
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Quick Facts
Patent No.
US 9,269,073
App. No.
13/623,587
Granted
Feb 23, 2016
Kind
B2
Abstract

Systems, methods, and computer-readable storage media for managing meeting agendas in a meeting or conference via a virtual agenda participant. The system maintains, prior to a communication session, a conference agenda associated with the communication session. During the communication session, the system identifies, via a virtual entity, communication items associated with the communication session to yield identified communication items, wherein the virtual entity dynamically monitors the communication session and processes data associated with the communication session to identify the communication items. The system then compares, via the virtual entity, the conference agenda with the identified communication items to determine which items from the conference agenda have been addressed during the communication session.

Claims (49)

1. A method comprising:

prior to a communication session, generating a conference agenda associated with the communication session;

during the communication session, identifying, by a virtual entity comprising a graphical representation of a virtual participant in the communication session, at least one of an email, an instant message, a text message, an image, or a document referenced during the communication session to yield an identified communication item, wherein the virtual entity is configured to monitor the conference agenda and the communication session;

comparing, via the virtual entity, the conference agenda with the identified communication item to determine which agenda items from the conference agenda have been addressed during the communication session;

updating the conference agenda during the communication session to add the identified communication item that is not in the conference agenda, to yield an updated conference agenda; and

sending the updated conference agenda to a participant in the communication session.

2. The method of claim 1 , further comprising sending, to a participant in the communication session, a confirmation that an agenda item from the conference agenda has been addressed in the communication session, wherein the confirmation comprises one of a spoken dialog, a text message, an email, an instant message, an audio alert, and a visual alert.

3. The method of claim 1 , further comprising:

recording the communication session as an audio conversation;

segmenting the audio conversation based on respective topics to yield topic segments; and

generating an updated conference agenda based on the conference agenda and the topic segments.

4. The method of claim 1 , further comprising:

identifying an agenda item in the conference agenda that has not been addressed during the communication session; and

sending, to a participant in the communication session, a reminder notifying the participant that the agenda item in the conference agenda has not been addressed in the communication session, wherein the reminder is sent to the participant at a time that is determined based on one of an ordering of items in the conference agenda, an amount of time remaining in the communication session, and a length of time that has transpired since the communication session started.

5. The method of claim 1 , further comprising sending, to a participant in the communication session, a message specifying one of a next topic to be addressed in the communication session and an important topic that must be addressed in the communication session.

6. The method of claim 5 , wherein the message is one of an audible message, a text message, a visual message, an email, an instant message, an audio alert, and a visual alert.

7. The method of claim 1 , wherein the conference agenda is further compared with a speech identified during the communication session to determine which agenda items have been addressed during the communication session.

8. The method of claim 1 , wherein the conference agenda is generated by the virtual entity based on one of a prior conference agenda, a prior action item, a tag, a calendar item, and a prior communication session.

9. The method of claim 1 , further comprising modifying the conference agenda to note which items in the conference agenda have been addressed in the communication session.

10. The method of claim 1 , further comprising, as an agenda item in the conference agenda is addressed in the communication session, modifying the conference agenda to note that the agenda item has been addressed in the communication session.

11. The method of claim 10 , further comprising notifying a participant in the communication session that the agenda item has been addressed in the communication session.

12. The method of claim 1 , further comprising receiving, via the virtual entity, the conference agenda from a conference organizer.

13. The method of claim 1 , further comprising generating, via the virtual entity, the conference agenda by combining conference agendas from multiple participants, wherein the conference agenda incorporates one of ideas, topics, and concerns that each of the multiple participants wishes to address in the communication session.

14. The method of claim 1 , further comprising:

segmenting the communication session based on respective topics to yield topic segments;

identifying respective speakers associated with the topic segments;

tagging the conference agenda based on the topic segments and the respective speakers to yield a tagged conference agenda;

modifying the tagged conference agenda to note which of the agenda items in the tagged conference agenda have been addressed in the communication session.

15. A system comprising:

a processor; and

a computer-readable storage medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising:

prior to a communication session, generating a conference agenda associated with the communication session;

during the communication session, identifying, by a virtual entity comprising a graphical representation of a virtual participant in the communication session, at least one of an email, an instant message, a text message, an image, or a document referenced during the communication session to yield an identified communication item, wherein the virtual entity is configured to monitor the conference agenda and the communication session;

comparing, via the virtual entity, the conference agenda with the identified communication item to determine which agenda items from the conference agenda have been addressed during the communication session;

updating the conference agenda during the communication session to add the identified communication item that is not in the conference agenda, to yield an updated conference agenda; and

sending the updated conference agenda to a participant in the communication session.

16. The system of claim 15 , wherein the computer-readable storage medium stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

as an agenda item in the conference agenda is addressed in the communication session, modifying the conference agenda to note that the agenda item has been addressed in the communication session.

17. The system of claim 15 , wherein the computer-readable storage medium stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

sending, to a participant in the communication session, a confirmation that an agenda item from the conference agenda has been addressed in the communication session, wherein the confirmation comprises one of a spoken dialog, a text message, an email, an instant message, an audio alert, and a visual alert.

18. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

prior to a communication session, generating a conference agenda associated with the communication session;

during the communication session, identifying, by a virtual entity comprising a graphical representation of a virtual participant in the communication session, at least one of an email, an instant message, a text message, an image, or a document referenced during the communication session to yield an identified communication item, wherein the virtual entity is configured to monitor the conference agenda and the communication session; and

comparing, via the virtual entity, the conference agenda with the identified communication item to determine which agenda items from the conference agenda have been addressed during the communication session;

updating the conference agenda during the communication session to add the identified communication item that is not in the conference agenda, to yield an updated conference agenda; and

sending the updated conference agenda to a participant in the communication session.

19. The computer-readable storage device of claim 18 , storing additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

identifying an agenda item in the conference agenda that has not been addressed during the communication session; and

sending, to a participant in the communication session, a reminder notifying the participant that the agenda item in the conference agenda has not been addressed in the communication session, wherein the reminder is sent to the participant at a time that is determined based on one of an ordering of items in the conference agenda, an amount of time remaining in the communication session, and a length of time that has transpired since the communication session started.

Assignments (18)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 21, 2012
From: SAMMON, MICHAEL J.; JOHN, AJITA; SELIGMANN, DOREE DUNCAN
To: AVAYA INC.
Reel/Frame 029001/0348 →
Continuity (1)
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