Granted Patent B2

US 8,914,446 · App. 13/080,540 · Granted Dec 16, 2014

Inventor: Robert E. Braudes (Dracut, MA)

Assignee: Avaya Inc.

H04L51/16H04L51/04

Abstract

Claims (68)

1. A computer program product including computer executable instructions stored onto a non-transitory computer readable medium which, when executed by a processor of a computer, causes the computer to perform a method for conducting an Instant Messaging (IM) session, the instructions comprising:

instructions to receive a first IM message from a first IM client at a Session Initiation Protocol (SIP) instant messaging server, wherein the received first IM message is destined for a second IM client;

instructions to establish, via the SIP instant messaging server, a Session Initiation Protocol (SIP) session between the first IM client and the second IM client;

instructions to generate automatically, at the SIP instant messaging server, a conversation identifier (ID) in response to determining that the conversation ID was not included in the received first IM message;

if the conversation ID was not included in the received first IM message:

instructions to create a new data structure in an archive for the received first IM message; and

instructions to store the received first IM message with the conversation ID in the new data structure;

instructions to send, by the SIP instant messaging server, the received first IM message with the conversation ID to the second IM client;

instructions to receive a third IM message from a third IM client, wherein the third IM client is associated with a first user, wherein the first user is associated with the first IM client, and wherein the third IM message includes the conversation ID;

instructions to retrieve at least a second IM message from the archive, wherein the second IM message is associated with the conversation ID;

instructions to provide at least the second IM message to the second IM client; and

instructions to provide at least the second IM message to the third IM client.

2. The computer program product as defined in claim 1 , wherein the first IM client can also automatically generate the conversation ID, the conversation ID is new, and the conversation ID is not found in the archive.

3. The computer program product as defined in claim 1 , wherein the received first IM message is also sent to the third IM client in a multiuser chat session.

4. The computer program product as defined in claim 1 , wherein the conversation ID indicates that the received first IM message and a least one other IM message, with the conversation ID, are related to a same logical conversation.

5. The computer program product as defined in claim 1 , wherein the conversation ID in the second IM message is based on a user selection of the conversation ID from a user interface.

6. The computer program product as defined in claim 1 , further comprising instructions to provide a privacy setting that dictates which of the IM messages will be provided to an added recipient.

7. The computer program product as defined in claim 1 , further comprising instructions to provide a web service that receives a privacy or security setting for the received first IM message.

8. A method for conducting an instant messaging (IM) session across two or more Session Initiation Protocol (SIP) sessions, comprising:

receiving, by a SIP instant messaging server, a first IM message from a first IM client, wherein the received first IM message is destined for a second IM client;

the SIP instant messaging server establishing a first SIP session between the first IM client and the second IM client;

the SIP instant messaging server automatically generating a conversation identifier (ID) in response to the SIP instant messaging server determining that the received first IM message did not include the conversation ID;

the SIP instant messaging server associating the conversation ID with the IM session;

the SIP instant messaging server sending the received first IM message and the conversation ID to the second IM client;

the SIP instant messaging server storing the received first IM message with the conversation ID in an archive;

the SIP instant messaging server ending the first SIP session;

after the first SIP session is ended, the SIP instant messaging server receiving a second IM message from either the first IM client or the second IM client, wherein the second IM message includes the conversation ID and wherein the conversation ID in the second IM message is retrieved from a previous message containing the conversation ID or based on a user selection of the conversation ID;

the SIP instant messaging server retrieving the conversation ID from the second IM message;

based on information stored in the archive associated with the conversation ID, the SIP instant messaging server establishing a second SIP session between the first IM client and the second IM client;

the SIP instant messaging server sending the second IM message;

defining a new topic for the SIP session between the first IM client and the second IM client;

in response to defining the new topic for the SIP session between the first IM client and the second IM client, creating a second conversation ID based on the new topic for the SIP session between the first IM client and the second IM client; and

associating any new IM messages in the SIP session between the first IM client and the second IM client with the second conversation ID.

9. The method as defined in claim 8 , further comprising:

after receiving the second IM message, the SIP instant messaging server retrieving at least the received first IM message from the archive based on the conversation ID; and

the SIP instant messaging server providing at least the received first IM message to at least one of the first IM client or the second IM client as a previous messages thread.

10. The method as defined in claim 9 , wherein the previous message thread is displayed with the second IM message to appear as an uninterrupted IM conversation.

11. The method as defined in claim 10 , further comprising the SIP instant messaging server sending the received first IM message to a third IM client in a multiuser chat.

12. The method as defined in claim 11 , further comprising:

the SIP instant messaging server receiving a third IM message addressed to a fourth IM client and having the conversation ID, wherein the fourth IM client was not addressed in the first or second IM message and wherein the conversation ID in the third message is retrieved from a previous message containing the conversation ID or based on a user selection of the conversation ID;

after receiving the third IM message, the SIP instant messaging server retrieving at least the received first IM message and the second IM message from the archive based on the conversation ID; and

the SIP instant messaging server providing at least the received first IM message and the second IM message to the fourth IM client as a previous messages thread.

13. The method as defined in claim 8 , wherein the conversation ID in the second IM message is based on a user selection of the conversation ID from a user interface.

14. The method as defined in claim 8 , further comprising a privacy setting that dictates which of the IM messages will be provided to an added recipient.

15. A Session Initiation Protocol (SIP) instant messaging server comprising:

an archive that stores one or more instant messages;

a memory that stores computer-executable instructions;

a processor in communication with the memory, the processor executes the computer-executable instructions to execute:

a message relay that:

receives a first IM message from a first IM client, wherein the received first IM message is destined for a second IM client;

generates a conversation identifier (ID) in response to determining that the received first IM message did not include the conversation ID;

establishes a SIP session between the first IM client and the second IM client;

sends the received first IM message with the conversation ID; and

receives a second IM message from a third IM client, wherein the third IM client is associated with a first user, wherein the first user is also associated with the first IM client, and wherein the second IM message includes the conversation ID;

an archiving engine that:

obtains the conversation ID;

associates the conversation ID with the IM session; and

stores the received first IM message with the conversation ID in the archive; and an archive interface that:

retrieves at least the received first IM message from the archive, wherein the received first IM message is associated with the conversation ID; and

provides at least the received first IM message to the second IM client.

16. The SIP instant messaging server as defined in claim 15 , wherein the archiving engine further:

creates a new data structure in the archive for the received first IM message;

generates automatically a new conversation ID; and

stores the new conversation ID with the received first IM message in the new data structure.

17. The SIP instant messaging server as defined in claim 16 , wherein the data structure includes at least one of the conversation ID, a sender ID, a receiver ID, a time stamp, privacy and security settings, and a message text, wherein the privacy and security settings limit how the instant message is shared with a user.

18. The SIP instant messaging server as defined in claim 17 , wherein the archive includes two or more data structures, and wherein at least two of the data structures share a same conversation ID.

19. The SIP instant messaging server as defined in claim 15 , further comprising a web service that receives a privacy or security setting for the received first IM message.

20. The SIP instant messaging server as defined in claim 15 , wherein the received first IM message is also sent to the third IM client in a multiuser chat session.

Assignments (21)

Continuity (1)