Patent Assignment
Reel/Frame 031682/0768
Assignment of Assignor's Interest
Recorded: 2013-11-26
Pages: 4
Assignors
SHASHKOV, GEORGIY N.
Executed: 2009-05-21
KOLOMOYSKYY, OLEKSIY M.
Executed: 2009-05-21
ZGARDOVSKI, STANISLAV V.
Executed: 2009-05-21
KOROLEV, NIKOLAY
Executed: 2009-05-21
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property
(1)
System and Methods for Predicting Future Agent Readiness for Handling an Interaction in a Call Center
Related Assignments
(7)
Other recorded transfers of the patent in this record — the chain of ownership.
Security Agreement
Feb 8, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GOLDMAN SACHS BANK USA
Reel/Frame 029778/0939 →
Security Agreement
Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
Patent Release (Reel:031644/Frame:0814)
Dec 2, 2016
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 040798/0428 →
Security Agreement
Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Corrective Release for Security Interest in Patents Originally Recorded at Reel/Frame (029778/0939)
Feb 27, 2017
From: JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 041821/0209 →
Change of Name
May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067390/0332 →
Notice of Succession of Security Interests at Reel/Frame 040815/0001
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →