Patent Assignment
Reel/Frame 037265/0779
Assignment of Assignor's Interest
Recorded: 2015-12-10
Pages: 9
Assignors
BISCHOFF, BRIAN
Executed: 2015-10-06
KERLIN, GREGG
Executed: 2015-10-06
LUM, HENRY
Executed: 2015-10-02
HUOVINEN, DONALD
Executed: 2015-10-16
ISLAM, TAMAL
Executed: 2015-10-31
STOCKING, TERRY
Executed: 2015-10-01
Assignee
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD., DALY CITY, CALIFORNIA, 94014
Covered Property
(1)
System and Method for Handling Resource Failure in a Hybrid Contact Center Operations Environment
Related Assignments
(7)
Other recorded transfers of the patent in this record — the chain of ownership.
Security Agreement
Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
Patent Release (Reel:031644/Frame:0814)
Dec 2, 2016
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 040798/0428 →
Security Agreement
Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
Security Agreement
Feb 22, 2019
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ECHOPASS CORPORATION; GREENEDEN U.S. HOLDINGS II, LLC
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 048414/0387 →
Change of Name
May 13, 2024
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 067390/0332 →
Notice of Succession of Security Interests at Reel/Frame 040815/0001
Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
Notice of Succession of Security Interests at Reel/Frame 04814/0387
Feb 5, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070115/0445 →