Ironclad notification of license errors
A telecommunication system comprises a computational component operating in a first licensing mode. The system includes a license manager 113 that identifies the occurrence of a predetermined licensing event and a mode setting agent 124 that notifies a user of the predetermined licensing event and determines whether or not the user acknowledges receipt of the notice within a selected time period. When the user fails to acknowledge receipt of the notice within the selected time period, the mode setting agent causes the computational component to operate in a second licensing mode, and, when the user acknowledges receipt of the notice within the selected time period, causes the computational component to operate in a third licensing mode. The first, second, and third licensing modes provide for a first, second, and third sets of operations, respectively. Each of the first and third sets of operations differ from the second set of operations.
1. A method for protecting actuation of a computational component in a telecommunication system, the computational component operating in a first licensing mode, comprising:
identifying the occurrence of a predetermined licensing event;
notifying a user of the predetermined licensing event;
determining whether or not the user has acknowledged receipt of the notice within a selected time period;
when the user fails to acknowledge receipt of the notice within the selected time period, causing the computational component to operate in a second licensing mode; and
when the user acknowledges receipt of the notice within the selected time period, causing the computational component to operate in a third licensing mode, wherein the first, second, and third licensing modes provide for a first, second, and third sets of operations, respectively, and wherein the first and third sets of operations each differ from the second set of operations.
2. The method of claim 1 , wherein the predetermined licensing event is associated with the absence of a valid license, wherein the first, second, and third sets of operations each comprise a common subset of features, and the common subset of features comprise a plurality of call processing functions.
3. The method of claim 1 , wherein in the first licensing mode the computational component is validly licensed and in the second and third licensing modes the computational component is not validly licensed.
4. The method of claim 2 , wherein the computational component is a telecommunication application and in the first, second, and third licensing modes the common subset of features comprises a plurality of call vectoring, voice mail, call forwarding off net, DCS Internet working, enhanced conferencing, IP trunks, holiday vectoring, and automatic call distribution.
5. The method of claim 4 , further comprising:
after a predetermined period of time has elapsed, causing the computational component to operate in a fourth licensing mode, the fourth licensing mode being different from the first, second, and third licensing modes, wherein in the fourth licensing mode the features in the common subset of features are disabled.
6. The method of claim 5 , wherein in the fourth licensing mode the computational component is not validly licensed and the computational component permits only outgoing and incoming calls to and/or from a predefined set of numbers.
7. The method of claim 1 , further comprising:
comparing a first identifier associated with the telecommunication system with a second identifier in translation information to be used for configuring the telecommunication system;
when the first and second identifiers are different, causing the computational component to operate in the third licensing mode even when the user fails to acknowledge receipt of the notice within the selected time period; and
when the first and second identifiers are the same, only causing the computational component to operate in the third licensing mode when the user acknowledges receipt of the notice within the selected time period.
8. The method of claim 1 , further comprising:
initiating a timer when the user acknowledges receipt of the notice within the selected time period, wherein the timer tracks the amount of time that the third licensing mode is in effect.
9. The method of claim 1 , wherein in the first and third licensing modes a common subset of operations are performed but the common subset of operations are not performed in the second licensing mode.
10. The method of claim 9 , wherein the common subset of operations comprise at least one of call processing features, system administration functions, and system maintenance functions.
11. The method of claim 4 , further comprising:
determining that the predetermined licensing event has been corrected; and
returning the computational component to the first licensing mode.
12. The method of claim 1 , wherein an acknowledgment is received from a first user within the selected time period and further comprising:
determining whether the first user is authorized to acknowledge the notification;
when the first user is not authorized to acknowledge the notification, ignoring the notification and not causing the computational component to operate in the third licensing mode; and
when the first user is authorized to acknowledge the notification, causing the computational component to operate in the third licensing mode.
13. A computer readable medium storing instructions for performing the steps of claim 1 .
14. A telecommunication system comprising a computational component, the computational component operating in a first licensing mode, comprising:
identifying means for identifying the occurrence of a predetermined licensing event;
notification means for notifying a user of the predetermined licensing event; and
determining means for determining whether or not the user acknowledges receipt of the notice within a selected time period and, when the user fails to acknowledge receipt of the notice within the selected time period, causing the computational component to operate in a second licensing mode, and, when the user acknowledges receipt of the notice within the selected time period, causing the computational component to operate in a third licensing mode, wherein the first, second, and third licensing modes provide for a first, second, and third sets of operations, respectively, and wherein each of the first and third sets of operations differ from the second set of operations.
15. The system of claim 14 , wherein the predetermined licensing event is associated with the absence of a valid license, wherein each of the first, second, and third sets of operations comprise a common subset of features, and the common subset of features comprise a plurality of call processing functions.
16. The system of claim 14 , wherein in the first licensing mode the computational component is validly licensed and in the second and third licensing modes the computational component is not validly licensed.
17. The system of claim 15 , wherein the computational component is a telecommunication application and in the first, second, and third licensing modes the common subset of features comprises a plurality of call vectoring, voice mail, call forwarding off net, DCS Internet working, enhanced conferencing, IP trunks, holiday vectoring, and automatic call distribution.
18. The system of claim 17 , wherein the determining means, after a predetermined period of time has elapsed, causes the computational component to operate in a fourth licensing mode, the fourth licensing mode being different from the first, second, and third licensing modes, wherein in the fourth licensing mode the features in the common subset of features are disabled.
19. The system of claim 18 , wherein in the fourth licensing mode the computational component is not validly licensed and the computational component permits only outgoing and incoming calls to and/or from a predefined set of numbers.
20. The system of claim 14 , further comprising:
means for comparing a first identifier associated with the telecommunication system with a second identifier in translation information to be used for configuring the telecommunication system and, when the first and second identifiers are different, causing the computational component to operate in the third licensing mode even when the user fails to acknowledge receipt of the notice within the selected time period, and, when the first and second identifiers are the same, only causing the computational component to operate in the third licensing mode when the user acknowledges receipt of the notice within the selected time period.
21. The system of claim 14 , further comprising:
means for initiating a timer when the user acknowledges receipt of the notice within the selected time period, wherein the timer tracks a period of time in which the third licensing mode is in effect.
22. The system of claim 14 , wherein in the first and third licensing modes a common subset of operations are performed but the common subset of operations are not performed in the second licensing mode.
23. The system of claim 22 , wherein the common subset of operations comprise at least one of call processing features and system administration functions.
24. The system of claim 17 , further comprising:
means for determining that the predetermined licensing event has been corrected; and
means for returning the computational component to the first licensing mode.
25. A telecommunication system comprising a computational component, the computational component operating in a first licensing mode, comprising:
a license manager operable to identify the occurrence of a predetermined licensing event; and
a mode setting agent operable to notify a user of the predetermined licensing event and determine whether or not the user acknowledges receipt of the notice within a selected time period, wherein, when the user fails to acknowledge receipt of the notice within the selected time period, the mode setting agent is operable to cause the computational component to operate in a second licensing mode, and, when the user acknowledges receipt of the notice within the selected time period, the mode setting agent is operable to cause the computational component to operate in a third licensing mode, wherein the first, second, and third licensing modes provide for a first, second, and third sets of operations, respectively, and wherein the first and third sets of operations differ from the second set of operations.
26. The system of claim 25 , wherein the predetermined licensing event is associated with the absence of a valid license, wherein each of the first, second, and third sets of operations comprise a common subset of features, and the common subset of features comprise a plurality of call processing functions.
27. The system of claim 25 , wherein in the first licensing mode the computational component is validly licensed and in the second and third licensing modes the computational component is not validly licensed.
28. The system of claim 26 , wherein the computational component is a telecommunication application and in the first, second, and third licensing modes the common subset of features comprises a plurality of call vectoring, voice mail, call forwarding off net, DCS Internet working, enhanced conferencing, IP trunks, holiday vectoring, and automatic call distribution.
29. The system of claim 28 , wherein the mode setting agent, after a predetermined period of time has elapsed, causes the computational component to operate in a fourth licensing mode, the fourth licensing mode being different from the first, second, and third licensing modes, wherein in the fourth licensing mode the features in the common subset of features are disabled.
30. The system of claim 29 , wherein in the fourth licensing mode the computational component is not validly licensed and the computational component permits only outgoing and incoming calls to and/or from a predefined set of numbers.
31. The system of claim 25 , wherein the mode setting agent is operable to compare a first identifier associated with the telecommunication system with a second identifier in translation information to be used for configuring the telecommunication system and, when the first and second identifiers are different, cause the computational component to operate in the third licensing mode even when the user fails to acknowledge receipt of the notice within the selected time period, and, when the first and second identifiers are the same, only cause the computational component to operate in the third licensing mode when the user acknowledges receipt of the notice within the selected time period.
32. The system of claim 25 , wherein the mode setting agent is operable to cause initiation of a timer when the user acknowledges receipt of the notice within the selected time period, wherein the timer tracks a period of time in which the third licensing mode is in effect.
33. The system of claim 25 , wherein in the first and third licensing modes a common subset of operations are performed but the common subset of operations are not performed in the second licensing mode.
34. The system of claim 33 , wherein the common subset of operations comprise at least one of call processing features and system administration functions.
35. The system of claim 28 , wherein the mode setting agent is operable to determine that the predetermined licensing event has been corrected; and return the computational component to the first licensing mode.