System and method for caller initiated voicemail annotation and its transmission over IP/SIP for flexible and efficient voice mail retrieval
A voice-mail annotation system and method that enables callers to annotate the messages they leave at the time they leave them. Annotation may be performed using a touch screen or a telephone key-pad. In addition to allowing the caller to more clearly specify the intent of their message and the location of crucial information within the message, the annotations of this invention then allow the person retrieving the message flexibility in how they listen to the message. These choices include prioritizing the messages by the importance of subject, listening to summaries of the message and having random access to embedded information such as names and call back numbers.
1. A caller-initiated voicemail messaging system for annotating a first user's voicemail message, comprising:
a first communications device, operable by said first user, for creating a markup file, said markup file including at least one message structure descriptor for the voicemail message;
a message server configured for storing said markup file and a voice signal corresponding to said first user's voicemail message, wherein the message server is configured for transmitting said markup file to a second user;
means operable by said first user for editing said markup file after said markup file has been stored at the message server;
means for automatically notifying said second user that said voice signal and said markup file have been stored at the message server; and
a second communications device, operable by the second, for retrieving a selected portion of said voice signal and for receiving said stored markup file from the message server,
wherein the second communications device includes means for skimming said voice signal such that the second user only hears portions of the voice signal that have been annotated via the message structure descriptor without hearing portions of the voice signal other than the annotated portions.
2. The system of claim 1 , further including means, operable by said first user, for creating said at least one message structure descriptor.
3. The system of claim 2 , wherein said message structure descriptor is chosen selected from the group consisting of a caller name, a callback number, a change of topic marker, and a degree of importance marker.
4. The system of claim 1 , wherein said markup file is an eXtended Markup Language (XML) file.
5. The system of claim 1 , wherein said means for retrieving further includes means for playing an augmented version of said voice signal.
6. A method for annotating a first user's voicemail message, comprising:
creating, by said first user, a markup file, including at least one message structure descriptor related to said first user's voicemail message;
transmitting said markup file to a second user;
storing said markup file and a voice signal corresponding to said first user's voicemail message at a voicemail message server;
determining whether said markup file is to be edited;
editing by said first user, based upon the determining, said markup file after said markup file has been stored at the message server;
automatically notifying said second user that said voice signal and said markup file have been stored at the voicemail message server; and
retrieving, by the second user, a selected portion of said voice signal using said stored markup file,
wherein the retrieving step includes skimming said voice signal such that the second user only hears portions of the voice signal that have been annotated via the message structure descriptor without hearing portions of the voice signal other than the annotated portions.
7. The method of claim 6 , wherein the first user creates said at least one message structure descriptor.
8. The method of claim 7 , wherein said message structure descriptor is selected from the group consisting of a caller name, a callback number, a change of topic marker, and a degree of importance marker.
9. The method of claim 6 , wherein said markup file is an eXtended Markup Language (XML) file.
10. The method of claim 6 , wherein the retrieving further includes playing an augmented version of said voice signal.
11. An apparatus for annotating a first user's voicemail message, comprising:
a user interface, operable by said first user, for creating a markup file, including at least one message structure descriptor for the voicemail message;
a message server for storing said markup file and a voice signal corresponding to the first user's voicemail message;
a message server module for automatically notifying a second user that said voice signal and said markup file have been stored;
buttons, operable by said first user, for editing said markup file after said markup file has been stored at the message server;
a message server module for transmitting said marker file to said second user; and
a voice communications device, operable by the second user and including said stored markup file, for retrieving a selected portion of said voice signal from the message server,
wherein the voice communication device includes a preset skimming button to skim said voice signal such that the second user only hears portions of the voice signal that have been annotated via the message structure descriptor without hearing portions of the voice signal other than the annotated portions.
12. The apparatus of claim 11 , further including pre-defined keys, operable by said first user, for creating said at least one message structure descriptor.
13. The apparatus of claim 12 , wherein said message structure descriptor is selected from the group consisting of a caller name, a callback number, a change of topic marker, and a degree of importance marker.
14. The apparatus of claim 11 , wherein said markup file is an eXtended Markup Language (XML) file.
15. The apparatus of claim 11 , wherein said voice communications device further includes a pre-set button to play an augmented version of said voice signal.
16. A method for annotating a first user's voicemail message, comprising:
creating, by the first user, a markup file including at least one message structure descriptor related to said first user's voicemail message, said message structure descriptor being created by selecting said message structure descriptor from the group consisting of a caller name, a callback number, a change of topic marker, and a degree of importance marker;
storing said markup file and a voice signal corresponding to said first user's voicemail message at a message server;
determining whether said markup file is to be edited;
editing by said first user, based upon the determining, said markup file after said markup file has been stored at the message server; and
retrieving, by a second user, a selected portion of said voice signal from the message server using said stored markup file,
wherein the retrieving step includes skimming said voice signal such that the second user only hears portions of the voice signal that have been annotated via the message structure descriptor without hearing portions of the voice signal other than the annotated portions.
17. An apparatus for annotating a first user's voicemail message, comprising:
a user interface, operable by said first user, for creating a markup file, including at least one message structure descriptor selected from the group consisting of a caller name, a callback number, a change of topic marker, and a degree of importance marker;
a message server for storing said markup file and a voice signal corresponding to the first user's voicemail message, wherein said user interface further allows the first user to edit said markup file after said markup file has been stored at the message server; and
a voice communications device, operable by a second user and including said stored markup file, for retrieving a selected portion of said voice signal from the message server,
wherein the voice communication device includes a preset skimming button to skim said voice signal such that the second user only hears portions of the voice signal that have been annotated via the message structure descriptor without hearing portions of the voice signal other than the annotated portions.
18. The system of claim 1 , wherein said message server comprises said means for automatically notifying said second user that said voice signal and said markup file have been stored at the message server, said message server being configured to prompt the second user that the voicemail message is at the message server.
19. The system of claim 18 , wherein the message server is configured to prompt the second user by transmitting only the markup file to the second communications device.
20. The method of claim 6 , wherein automatically notifying said second user that said voice signal and said markup file have been stored at the voicemail message server consists of transmitting the markup file to the second communications device.
21. The apparatus of claim 11 , wherein the message server module for automatically notifying the second user that said voice signal and said markup file have been stored is configured to automatically prompt the second user by transmitting only the markup file to the second communications device.