IP Library › Granted Patent US 8,553,849
Granted Patent B2
US 8,553,849 · App. 12/486,605 · Granted Oct 8, 2013

Personal identification and interactive device for internet-based text and video communication services

Inventors: Paul Roller Michaelis (Louisville, CO); Roger L. Toennis (Arvada, CO)
Assignee: Avaya Inc.
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Quick Facts
Patent No.
US 8,553,849
App. No.
12/486,605
Filed
Jun 17, 2009
Granted
Oct 8, 2013
Kind
B2
Art Unit
2653
USPC
379/52
Abstract

The present invention is directed to a method and device for assigning a telephone number to a browsing session and for providing physical location information to a public safety answering point in association with a web-based chat or relay session.

Claims (23)

1. A method, comprising:

(a) receiving, via an address assignment module of a contactee and by a call over a telephone network, at least one of a Universal Resource Locator (“URL”) and a data network address of a computational device of a contactor;

(b) in response to the call over the telephone network, initiating, using the at least one of the URL and data network address and by a computational device of the contactee, at least one of a text- and video-based session with the contactor;

wherein step (a) comprises the sub-steps:

(A1) determining, by the telephone network, that the contactee has a communication disability or impairment;

(A2) in response, directing the call to a relay service; and

(A3) forwarding, by the relay service, the URL to the contactee's computational device.

2. The method of claim 1 , wherein a telephone number is associated with the address assignment module of the contactee, wherein the address assignment module is a portable device comprising a Subscriber Identity Module (“SIM”) card, wherein the computational device of the contactee is at least one of physically engaged and wirelessly in communication with the address assignment module, wherein the contactee is at least one of hearing-impaired, deaf, speech-impaired, and mute, and wherein the communication is at least one of text chat and live video.

3. The method of claim 1 , wherein the at least one of the URL and data network address is the URL.

4. The method of claim 1 , wherein the at least one of the URL and data network address is the data network address.

5. A tangible, non-transitory computer readable medium comprising processor executable instructions to perform the steps of claim 1 .

6. A communication node, comprising:

(a) a computational device having a network address on a data network; and

(b) a portable address assignment module having a telephone number on a telephone network, the portable address assignment module being at least one of engaged physically and in communication wirelessly with the computational device and including:

i. a subscriber identity agent comprising a unique service-subscriber key to identify a corresponding subscriber and

ii. an assistive communication application to enable a user having a communication impairment to communicate, over the data network comprising the network address of the computational device being at least one of engaged physically and in communication wirelessly with the portable address assignment module, with another party.

7. The communication node of claim 6 , wherein the portable address assignment module further includes a satellite-based location agent to determine a physical location of the portable address assignment module relative to a global navigation satellite system.

8. The communication node of claim 6 , wherein the portable address assignment module further includes a data repository comprising at least one of an identifier of a relay service, a type of physical impairment of the user, a severity of physical impairment of the user, and healthcare information associated with the user.

9. The communication node of claim 6 , wherein the communication impairment is one of hearing-impaired, speech-impaired, deaf, and mute and wherein the portable address assignment module is engaged with an externally accessible port of the computational device.

10. The communication node of claim 6 , wherein the address assignment module comprises a controller and wherein the controller is operable, upon detection of a selected stimulus, to initiate a telephone call with a selected telephone number associated with a feature server and to provide to the feature server at least the network address and a current physical location of at least one of the address assignment module and computational device.

11. The communication node of claim 6 , wherein the address assignment module receives, from a relay service and over the telephone network, a Universal Resource Locator (“URL”) associated with a web page, wherein the address assignment module provides the URL to the computational device, and wherein a web browser of the computational device, using the URL, accesses the web page.

12. The communication node of claim 11 , wherein the URL corresponds to a text chat session and wherein the relay service receives text from the user and reads the text to a party over a telephone call and wherein the relay service receives voiced words and phrases from the party and types the text equivalent in the text chat session with the user.

13. The communication node of claim 11 , wherein the URL corresponds to a live video session.

Assignments (23)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 17, 2009
From: MICHAELIS, PAUL ROLLER; TOENNIS, ROGER L.
To: AVAYA INC.
Reel/Frame 022840/0017 →
Continuity (1)
Related Publication 20100322391A1 · Dec 23, 2010