Multiple language support in telecommunication systems
Embodiments provide caller information in multiple languages to multiple receiving communication devices. In one embodiment, the method includes receiving a call request from a sending endpoint communication device connected to a network. Caller identification information associated with the call request is obtained, where the caller identification information includes one or more identifications associated with the sending endpoint communication device. Each identification specifies the same content in a different language. The call request and at least one of the identifications are transmitted over the network to be received by receiving endpoint communication devices connected to the network. Each receiving endpoint communication device can output at least one of the received identifications specified in a language designated for use by that receiving endpoint communication device.
1. A method for providing call information to communication devices, the method comprising:
receiving a call request from a sending endpoint communication device connected to a network, wherein the call request is a request to initiate a call and designates one or more requested receiving endpoint communication devices that are to receive the call request;
examining alias information associated with at least one of the one or more receiving endpoint communication devices, the alias information stored separately from the call request, wherein the alias information indicates one or more additional receiving endpoint communication devices which are not designated in the call request;
obtaining caller identification information associated with the call request, wherein the caller identification information includes a plurality of caller identifications associated with the sending endpoint communication device, each caller identification specifying the same information in a different language; and
transmitting the call request and the plurality of caller identifications over the network to be received by a plurality of receiving endpoint communication devices connected to the network including the one or more requested receiving endpoint communication devices and the one or more additional receiving endpoint communication devices, wherein each of the plurality of receiving endpoint communication devices receives:
the call request, and
at least one of the identifications, wherein the received at least one identification is specified in a language designated for use by that receiving endpoint communication device,
such that each of the plurality of receiving endpoint communication devices outputs at least one of the received identifications specified in the language designated for use by that receiving endpoint communication device.
2. The method of claim 1 wherein the alias information includes at least one receiver language indicator associated with each of the one or more additional receiving endpoint communication devices, wherein the at least one receiver language indicator indicates at least one language designated for use by the additional receiving endpoint communication devices, and
wherein the different languages include the at least one language indicated by the at least one receiver language indicator.
3. The method of claim 1 wherein the call request designates one or more recipient addresses of the one or more requested receiving endpoint communication devices that are to receive the call request, and wherein the alias information is associated with at least one of the one or more recipient addresses.