IP Library Granted Patent US 8,935,312
Granted Patent B2
US 8,935,312 · App. 12/566,497 · Granted Jan 13, 2015

Aggregation of multiple information flows with index processing

Inventors: Jeffrey G. Gartner (Hopewell Junction, NY); Colm Smyth (Foxrock, IE)
Assignee: Avaya Inc.
H04L65/1063G06Q10/10H04L65/4015
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,935,312
App. No.
12/566,497
Filed
Sep 24, 2009
Granted
Jan 13, 2015
Kind
B2
Examiner
FAN, HUA
Art Unit
2456
USPC
709/201
Abstract

A method is disclosed that enables the monitoring of a diverse set of both real-time and non-real-time communication streams, as well as the aggregation of information related to those streams into a collective dialog. A server of the illustrative embodiment continually performs an aggregation of events that are related to media streams, applications, and presenter and participant actions, into a particular scope of communication. Index entries, which are indicia to events, are created by things that presenters and participants are doing already, such as posting a meeting agenda inviting participants, posting a presentation or document, transitioning from one slide or page to another, participants speaking alternately during a meeting or presentation, and so forth. The server uses the indicia to then perform processing across information flows associated with the communication streams.

Claims (28)

1. A method comprising:

receiving, at a data-processing system:

i) a first series of indicia to events occurring as part of a first information flow that is represented by a first source, the first series of indicia derived from information or action content of the first information flow, wherein the first series of indicia is separate from the first information flow;

ii) a second series of indicia to events occurring as part of a second information flow that is represented by a second source, the second series of indicia derived from information or action content of the second information flow, wherein the second series of indicia is separate from the second information flow; and

iii) a specified value of a specified characteristic from a third source;

finding a first indicium from the first series and a second indicium from the second series, based on the specified value being the same for both the first indicium and the second indicium;

synchronizing temporally the first information flow and the second information flow with each other, based on the finding of the first indicium and the second indicium;

converting at least one of the first and second information flows to a common media type; and

aggregating the first information flow and the second information flow to produce an indexed unified communication session,

wherein the first information flow is an audio feed of a teleconference, wherein the first source is a teleconference bridge that handles the teleconference, and wherein the events occurring as part of the first information flow comprise a first event that is based on an absence of an expected action in the first information flow.

2. The method of claim 1 wherein the second information flow is non-audio.

3. The method of claim 2 wherein the second information flow is textual.

4. The method of claim 3 wherein the second source is an electronic document.

5. The method of claim 1 wherein the specified characteristic is based on a designation of a person.

6. The method of claim 1 wherein the specified characteristic is based on calendrical time.

7. The method of claim 1 wherein the specified characteristic is based on an identity of participants of a specified teleconference.

8. The method of claim 1 further comprising presenting at least one synchronized information flow to the third source, wherein the at least one synchronized information flow results from the synchronizing of the first and second information flow.

9. The method of claim 8 further comprising converting at least a portion of the first information flow to the same type of media as that of the second information flow, wherein the at least one synchronized information flow is based on the converting.

10. The method of claim 1 wherein the events occurring as part of the first information flow comprise a first event that is known before the first event is scheduled to occur.

11. The method of claim 1 further comprising combining the first information flow with metadata that describe the second information flow, based on the finding of the first indicium and the second indicium.

12. The method of claim 1 , further comprising combining the first and second information flows into a single, combined information flow.

13. The method of claim 1 , where indicia are created based upon actions by at least one of presenters and participants of a respective information flow.

14. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises actions by at least one of a presenter and a participant.

15. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises participation by a participant in at least one of the first information flow and the second information flow.

16. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises mention of a person during at least one of the first information flow and the second information flow.

17. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises reaction by other participants during at least one of the first information flow and the second information flow.

18. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises content of a presentation slide during at least one of the first information flow and the second information flow.

19. The method of claim 1 , wherein information or action content of at least one of the first information flow and the second information flow comprises an event that occurs during at least one of the first information flow and the second information flow.

Assignments (23)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 9, 2009
From: GARTNER, JEFFREY G.; SMYTH, COLM
To: AVAYA INC.
Reel/Frame 023358/0055 →
Continuity (1)
Related Publication 20110072067A1 · Mar 24, 2011