IP Library Granted Patent US 9,158,444
Granted Patent B2
US 9,158,444 · App. 12/978,884 · Granted Oct 13, 2015

User interface for managing communication sessions

Inventors: David G. Boyer (Oceanport, NJ); Narunas Bukauskas (Brooklyn, NY); Tom Coombs (London, GB); Trung Dinh-Trong (Bedminster, NJ); Birgit Geppert (Basking Ridge, NJ); Thomas Kleist (Redbourn, GB); Frank Roessler (Baking Ridge, NJ)
Assignee: Avaya Inc.
G06F3/0488
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Quick Facts
Patent No.
US 9,158,444
App. No.
12/978,884
Filed
Dec 27, 2010
Granted
Oct 13, 2015
Kind
B2
Art Unit
2171
USPC
715/736
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for displaying a user interface for managing communication sessions on a communication device. A system configured to practice the method displays, on a first side portion of the user interface, a first set of user-configurable communication information. The system displays, a second side portion of the user interface, a second set of user-configurable communication information. The system displays, on a center portion of the user interface, a communication work space for managing communication sessions. In one embodiment including a touch sensitive display, this interface is used with a tablet device such that a natural position of user's thumbs are in an optimal position to interact efficiently with the user interface. The side portions can be user-configurable to display, for example, contacts, calendar events, tasks, memos, and so forth.

Claims (34)

1. A method comprising:

displaying, on a side portion of a user interface for a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information; and

displaying, on the user interface, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.

2. The method of claim 1 , wherein the user interface is associated with a communications device, and wherein the communications device receives user input via a touch sensitive display.

3. The method of claim 1 , wherein the communication information comprises one of contact information, schedule information, current communication session information, applications, and other multimedia communication features.

4. The method of claim 1 , wherein the communication information comprises one of a name, a phone number, an email address, an instant messaging address, a social media link, an image, presence information, relationship information, business information, a personal note, and a communication link.

5. The method of claim 1 , wherein the communication information is presented based on one of alphabetical order and a frequency of use.

6. The method of claim 5 , wherein the frequency of use is based on one of topic, project, and a recency of use.

7. The method of claim 3 , wherein a trust level between the first user and a particular contact restricts which pieces of contact information are displayed for the particular contact.

8. The method of claim 3 , wherein part of the contact information is organized into an expandable group.

9. The method of claim 1 , wherein the side portion is a first side portion, wherein the fan is a first fan, and wherein the plurality of graphical user interface elements is a first plurality of graphical user interface elements, the method further comprising displaying, on a second side portion of the user interface, a second fan comprising a second plurality of graphical user interface elements that are scrollable by the first user.

10. The method of claim 1 , wherein the fan allows the first user to navigate through each graphical user interface element by one of flipping and scrolling through the plurality of graphical user interface elements.

11. The method of claim 10 , further comprising:

receiving from a user a touch input directed to the fan; and

scrolling the based on the touch input.

12. The method of claim 1 , wherein a detail of the communication information is displayed in the communication work space when the first user interacts with the active graphical user interface element.

13. The method of claim 12 , further comprising displaying one of a control and a setting, based on the current communication session.

14. The method of claim 12 , further comprising:

receiving user input to toggle the active communication session from a first current communication session to a second communication session;

setting the second communication session as the active communication session; and

updating the active spotlight region to reflect a status of the active communication session.

15. The method of claim 1 , further comprising displaying on the side portion an index associated with the fan.

16. The method of claim 1 , further comprising displaying a notification bar on the user interface.

17. The method of claim 16 , wherein the notification bar comprises one of an alert, a time, a date, a reminder, a current user status, a current user presence.

18. The method of claim 1 , further comprising displaying a media menu of a communication modality.

19. A system comprising:

a processor;

a display; and

a computer-readable storage medium storing instructions which, when executed by the processor, cause the processor to perform operations comprising:

displaying, on a side portion of the display used by a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information;

displaying, on the display, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.

20. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

displaying, on a side portion of the user interface for a first user, a fan comprising a plurality of graphical user interface elements that are scrollable by the first user, wherein an active graphical user interface element of the plurality of graphical user interface elements displays communication information associated with a second user different from the first user, and wherein inactive graphical user interface elements of the plurality of graphical user interface elements display truncated communication information; and

displaying, on the user interface, an active spotlight region that depicts, by using a visual metaphor that resembles a spotlight, an active communication session that the first user is currently participating in, the active spotlight region featuring graphical elements representing participants associated with the active communication session.

Assignments (21)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 28, 2011
From: BOYER, DAVID G.; BUKAUSKAS, NARUNAS; DINH-TRONG, TRUNG; COOMBS, TOM; GEPPERT, BIRGIT; ROESSLER, FRANK; KLEIST, THOMAS
To: AVAYA INC.
Reel/Frame 026511/0219 →
Continuity (2)
Provisional Application 61348550 · May 26, 2010
Related Publication 20110296312A1 · Dec 1, 2011