Granted Patent B2

US 9,426,021 · App. 13/926,963 · Granted Aug 23, 2016

Inventors: Harsh V. Mendiratta (East Brunswick, NJ); Chandra Ravipati (Thornton, CO); Christopher D. Baldwin (Princeton, NJ); Rickie E. Meis (Broomfield, CO); Mark T. Rolfs (Denver, CO)

Assignee: Avaya Inc.

H04L41/0668G06F11/2002

Abstract

Claims (46)

1. A method comprising:

receiving an initial request, at a communication server, from a second communication device, to establish a communication session with a first communication device across a primary network, wherein the initial request comprises a first communication address of the first communication device;

detecting, in the communication server or a communication system, that the communication session across the primary network cannot be established;

in response to detecting that the communication session across the primary network cannot be established,

modifying, by the communication system or the communication server, a field to the changed request to contain a parameter that indicates that the changed request is to be sent via a secondary network, wherein the first communication address in the initial request is transformed to a second communication address in the changed request; and

sending, by the communication server, the changed request with at least the second communication address to a gateway to establish the communication session across the secondary network, wherein the gateway establishes a portion of the communication session using the second communication address

and sends the first communication address in the portion of the communication session using Dual-Tone-Multi-Frequency (DTMF).

2. The method of claim 1 , further comprising:

sending the changed request with the field to the communication server; and

completing establishment of the communication session with the second communication device using the first communication address.

3. The method of claim 1 , further comprising:

sending an identifier in the portion of the communication session using DTMF, wherein the identifier is used to distinguish between a failover communication and a regular communication.

4. The method of claim 1 , further comprising:

receiving a pass code; and

in response to receiving the pass code, sending the first communication address in the portion of the communication session using in-band signaling.

5. The method of claim 1 , wherein the second communication address is a designated address for failover communications.

6. The method of claim 1 , wherein the initial request to establish the communication session across the primary network is a Session Initiation Protocol (SIP) request and wherein the secondary network is a Public Switched Telephone Network.

7. The method of claim 1 , further comprising:

determining that a remote communication system related to the communication address of the first communication device does not support the sending of the first communication address in the portion of the communication session using DTMF; and

in response to determining that the remote communication system related to the communication address of the first communication device does not support the sending of the first communication address in the portion of the communication session using DTMF, directly calling the remote communication system on the secondary network using the first network address.

8. The method of claim 1 , wherein the first communication address cannot be directly dialed from the secondary network.

9. The method of claim 1 , wherein the primary network is an Integrated Digital Services Network (ISDN) or an H.323 network.

10. The method of claim 1 , wherein the initial request is a Session Initiation Protocol (SIP) INVITE and wherein the second address is in a SIP invocation attachment.

11. A system comprising:

a communication server that:

receives an initial request, from a second communication device, to establish a communication session with a first communication device across a primary network, wherein the initial request comprises a first communication address of the first communication device;

detects that the communication session across the primary network cannot be established;

causes the initial request to be transformed into a changed request, in the changed request the first communication address in the initial request is transformed to a second communication address in response to detecting that the communication session across the primary network cannot be established,

wherein the changed request contains a parameter that indicates that the changed request is to be sent via the secondary network; and

sends the changed request with at least the second communication address to a gateway to establish the communication session across a secondary network, wherein the gateway sends the first communication address in a portion of the communication session using Dual-Tone-Multi-Frequency (DTMF) and completes establishment of the communication session using the second communication address.

12. The system of claim 11 , wherein the communication system completes establishment of the communication session with the second communication device using the first communication address.

13. The system of claim 11 , wherein the communication system sends an identifier in the portion of the communication session using DTMF, wherein the identifier is used to distinguish between a failover communication and a regular communication.

14. The system of claim 11 , wherein the communication system receives a pass code and in response to receiving the pass code, send the first communication address in the portion of the communication session using in-band signaling.

15. The system of claim 11 , wherein the second communication address is a designated address for failover communications.

16. The system of claim 11 , wherein the initial request to establish the communication session across the primary network is a Session Initiation Protocol (SIP) request and wherein the secondary network is a Public Switched Telephone Network.

17. The system of claim 11 , wherein the communication system determines that a remote communication system related to the communication address of the first communication device does not support the sending of the first communication address in the portion of the communication session using DTMF and directly calls the remote communication system on the secondary network using the first network address in response to determining that the remote communication system related to the communication address of the first communication device does not support the sending of the first communication address in the portion of the communication session using DTMF.

18. The system of claim 11 , wherein the primary network is an Integrated Digital Services Network (ISDN) or an H.323 network and wherein the first communication address cannot be directly dialed from the secondary network.

19. A gateway, comprising:

a processor that:

receives an initial request, from a second communication device, to establish a communication session with a first communication device across a primary network, wherein the initial request comprises a first communication address of the first communication device;

transmits the initial request to a communication server;

in response to a determination that the communication session across the primary network cannot be established, receives a changed request derived from the initial request, wherein the first communication address in the initial request is transformed to a second communication address in the changed request and wherein the changed request contains a parameter that indicates that the changed request is to be sent via the secondary network;

establishes a portion of the communication session;

sends the first communication address in the portion of the communication session using Dual-Tone-Multi-Frequency (DTMF) signaling; and

completes establishment of the communication session using the second communication address.

20. The gateway of claim 19 , wherein the parameter in the changed request is an identifier, wherein the identifier distinguishes between a failover communication and a regular communication, wherein the gateway receives a pass code and, in response to receiving the pass code, sends the first communication address in the portion of the communication session using DTMF signaling, wherein the second communication address is a designated address for failover communications, wherein the initial request to establish the communication session across the primary network is a Session Initiation Protocol (SIP) request, and wherein the secondary network is a Public Switched Telephone Network.

Assignments (17)

Continuity (2)