IP Library Granted Patent US 9,477,371
Granted Patent B2
US 9,477,371 · App. 13/920,388 · Granted Oct 25, 2016

Meeting roster awareness

Inventors: John F. Buford (Princeton, NJ); Kundan Singh (San Francisco, CA); Venkatesh Krishnaswamy (Holmdel, NJ)
Assignee: Avaya Inc.
G06F3/0481G06Q10/00H04L65/403
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Quick Facts
Patent No.
US 9,477,371
App. No.
13/920,388
Granted
Oct 25, 2016
Kind
B2
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing meeting roster awareness for participants in a conference. An example system configured to practice this method can first identify participants in a conference, and retrieve, from a source external to the conference, information describing relationships between the participants. Then the system can compute, based on the information, a relationship graph assigning a relationship strength for at least two of the participants. The system provides an indication of the relationship strength to one of the participants, such as providing an indication of relationships of which other participants are not aware. Sources external to the conference can include a social network, a communication history, an organizational chart, a directory, or group membership, for example.

Claims (56)

1. A method comprising:

identifying, via a processor, participants in a conference;

retrieving, from at least one source external to the conference, data indicative of relationships between at least two of the participants in the conference, the data comprising a communication history for communications exchanged between the at least two of the participants prior to the conference, and wherein the communications history comprises a communication frequency corresponding to a number of the communications exchanged between the at least two of the participants;

computing, based on the data retrieved and at least partially based on the communication frequency, a relationship graph assigning a relationship strength between the at least two of the participants; and

providing an indication of the relationship strength between the at least two of the participants to at least one of the participants in the conference.

2. The method of claim 1 , wherein the indication is provided to all participants in the conference except the at least two of the participants.

3. The method of claim 1 , wherein the data and the communications history further comprises at least one of historical communication duration, communication content, joint authorship of a document, or shared calendar events between the at least two of the participants.

4. The method of claim 1 , wherein providing the indication of the relationship strength further comprises:

rendering a numerical indication of the relationship strength between the at least two of the participants.

5. The method of claim 1 , wherein providing the indication of the relationship strength further comprises:

identifying an attribute of the relationship strength; and

rendering the attribute as part of the indication.

6. The method of claim 1 , further comprising:

receiving input from a user directed to the indication; and

responsive to receiving the input, providing additional details describing the indication of the relationship strength.

7. The method of claim 1 , further comprising:

providing the relationship graph with the indication to a participant in the conference;

receiving from the participant in the conference, additional information indicative of the relationships between the at least two participants; and

providing the additional information with the indication of the relationship strength to the at least one of the participants in the conference.

8. The method of claim 1 , further comprising:

performing an evaluation of how well one of the participants in the conference knows the relationship strength;

adjusting the indication based on the evaluation, wherein the indication for relationships that the one of the participants is aware of includes less information describing the relationships than the indication for the relationships that the one of the participants is unaware of.

9. A system comprising:

a processor; and

a computer-readable storage medium having instructions stored thereon which, when executed by the processor, cause the processor to:

identify participants in a conference;

identify, for a participant in the conference, other participants in the conference with which the participant is unfamiliar;

retrieve, from a source external to the conference, information describing relationships between the other participants, the information comprising a communications history for communications exchanged between the other participants prior to the conference, and wherein the communications history comprises a communication frequency corresponding to a number of the commuications exchanged between the other participants;

compute, based on the information retrieved and at least partially based on the communicaiton frequency, a relationship graph assigning a relationship strength for each participant pair in the relationship graph; and

provide an indication of the relationship strength between the other participants to the participant.

10. The system of claim 9 , wherein the source external to the conference comprises at least one of a social network, an organizational chart, a directory, or group membership.

11. The system of claim 9 , wherein the information and the communications history between the other participants further comprises at least one of historical communication duration, communication content, joint authorship of a document, or shared calendar events between the other participants.

12. The system of claim 9 , wherein providing the indication of the relationship strength further comprises at least one of rendering a numerical indication of the relationship strength between the other participants, or identifying an attribute of the relationship strength and rendering the attribute as part of the indication.

13. The system of claim 9 , the instructions, when executed by the processor, further causing the processor to:

receive input from the participant directed to the indication; and

responsive to receiving the input, provide additional details describing the indication of the relationship strength.

14. The system of claim 9 , the instructions, when executed by the processor, further causing the processor to:

providing the relationship graph with the indication to one of the other participants in the conference;

receive from the one of the other participants in the conference additional information describing the relationships between the other participants; and

provide the additional information with the indication of the relationship strength associated with the other participants to at least one of the participants in the conference.

15. A server, comprising:

a processor; and

a computer-readable storage medium having instructions stored thereon that, when executed by the processor, cause the processor to:

identify a pair of participants in a conference, wherein at least one of the pair of participants in the conference is unfamiliar to a requestor;

retrieve, from a source external to the conference, information describing a relationship between the pair of participants, the information comprising a communications history for communications exchanged between the pair of participants prior to the conference, and wherein the communications history comprises a communication frequency corresponding to a number of the communications exchanged between the pair of participants;

receive, from at least one of the pair of participants, an input limiting the communications history for use in computing a relationship strength the pair of participants;

compute, based on the information retrieved and using the limited communications history and communication frequency, a relationship strength for the pair of participants; and

provide an indication of the relationship strength between the pair of participants to the requestor in association with the conference.

16. The server of claim 15 , wherein the source external to the conference comprises at least one of a social network, an organizational chart, a directory, or group membership.

17. The server of claim 15 , wherein the information describing the relationship between the pair of participants comprises at least one of historical communication duration, communication content, joint authorship of a document, or shared calendar events between the pair of participants.

18. The server of claim 15 , wherein prior to receiving the input limiting the communications history, the instructions, when executed by the processor, further cause the processor to:

provide an interface to the at least one of the pair of paticipants for selectively excluding one or more of particular date ranges, communication topics, message threads, recipients, or senders from the communications history for use in computing the relationship strength between the pair of participants.

19. The server of claim 15 , wherein providing the indication of the relationship strength further comprises at least one of rendering a numerical indication of the relationship strength between the pair of participants, or identifying an attribute of the relationship strength and rendering the attribute as part of the indication.

20. The server of claim 15 , the instructions, when executed by a processor, further cause the processor to:

receive input from a user directed to the indication; and

responsive to receiving the input, provide additional details describing the indication of the relationship strength.

Assignments (14)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 18, 2013
From: BUFORD, JOHN F.; SINGH, KUNDAN; KRISHNASWAMY, VENKATESH
To: AVAYA INC.
Reel/Frame 030633/0984 →
Continuity (1)
Related Publication 20140372909A1 · Dec 18, 2014