Activity-aware intelligent alerting and delivery of electronic short messages, and related methods, apparatuses, and computer-readable media
Activity-aware intelligent alerting and delivery of electronic short messages, and related methods, apparatuses, and computer-readable media are also disclosed. In one embodiment, a method for providing intelligent alerting and delivery of an electronic short message comprises receiving an electronic short message directed to a recipient device of a recipient and originating from a sender device of a sender, and determining an interruption indicator that indicates a recipient activity priority relative to a delivery priority of the electronic short message. The method also comprises automatically generating one or more alerting parameters and one or more delivery parameters based on the interruption indicator, and delivering the electronic short message to the recipient device based on the one or more alerting parameters and the one or more delivery parameters. In this manner, unnecessary interruption of the recipient may be minimized while assuring timely delivery of important electronic short messages.
1. A method for providing intelligent alerting and delivery of an electronic short message, comprising:
receiving, by a computing device, an electronic short message directed to a recipient device of a recipient and originating from a sender device of a sender;
automatically detecting a delivery indicium, the delivery indicium representing a message context for the electronic short message;
automatically determining a delivery priority for the electronic short message based on the delivery indicium;
automatically detecting an activity indicium, the activity indicium representing an activity context for a current activity of the recipient;
automatically determining a recipient activity priority for the electronic short message based on the activity indicium;
automatically determining, by the computing device, an interruption indicator based on the recipient activity priority, the delivery priority, and a recipient rule, the interruption indicator indicating a relationship between the recipient activity priority and the delivery priority of the electronic short message;
in response to the interruption indicator indicating that the recipient activity priority of the electronic short message exceeds the delivery priority, generating a delivery parameter that indicates a date, time, and format for delayed delivery of the electronic short message and an alerting parameter based on the delivery parameter that indicates an alert associated with a delayed delivery of the electronic short message;
in response to the interruption indicator indicating that the delivery priority of the electronic short message exceeds the recipient activity priority, generating a delivery parameter that indicates an immediate delivery of the electronic short message and an alerting parameter that indicates an alert associated with an immediate delivery of the electronic short message;
delivering the electronic short message to the recipient device based on the generated alerting parameter and the delivery parameter.
2. The method of claim 1 wherein automatically determining the interruption indicator is based on at least one of the group consisting of: a scheduled activity of the recipient, an availability of the recipient, a scheduled activity of the sender, a relationship between the recipient and the sender, an interaction history between the recipient and the sender, a content of the electronic short message, a location for the recipient, a local date for the recipient, and a local time for the recipient.
3. The method of claim 1 wherein the alerting parameter comprises at least one of the group consisting of: an indication of a priority of an alert, a delivery time of the alert, a type of the alert, a visibility of the alert, an audio indicator to be used for the alert, and an audio volume of the alert.
4. The method of claim 1 wherein the recipient rule is a recipient-specified alerting rule.
5. The method of claim 1 , wherein the electronic short message comprises at least one of the group consisting of: a Short Message Service (SMS) message, a Multimedia Messaging Service (MMS) message, and an Instant Messaging (IM) message.
6. A system for providing intelligent alerting and delivery of an electronic short message, comprising:
at least one communications interface;
an intelligent message delivery agent associated with the at least one communications interface, the intelligent message delivery agent configured to:
receive an electronic short message directed to a recipient device of a recipient and originating from a sender device of a sender;
automatically detect a delivery indicium, the delivery indicium representing a message context for the electronic short message;
automatically determine a delivery priority for the electronic short message based on the delivery indicium;
automatically detect an activity indicium, the activity indicium representing an activity context for a current activity of the recipient;
automatically determine a recipient activity priority for the electronic short message based on the activity indicium;
automatically determine an interruption indicator based on the recipient activity priority, the delivery priority, and a recipient rule, the interruption indicator indicating a relationship between the recipient activity priority and the delivery priority of the electronic short message;
in response to the interruption indicator indicating that the recipient activity priority of the electronic short message exceeds the delivery priority, generating a delivery parameter that indicates a date, time, and format for delayed delivery of the electronic short message and an alerting parameter based on the delivery parameter that indicates an alert associated with a delayed delivery of the electronic short message;
in response to the interruption indicator indicating that the delivery priority of the electronic short message exceeds the recipient activity priority, generating a delivery parameter that indicates an immediate delivery of the electronic short message and an alerting parameter that indicates an alert associated with an immediate delivery of the electronic short message;
deliver the electronic short message to the recipient device based on the alerting parameter and the delivery parameter.
7. The system of claim 6 wherein the intelligent message delivery agent is configured to automatically determine the interruption indicator based on at least one of the group consisting of: a scheduled activity of the recipient, an availability of the recipient, a scheduled activity of the sender, a relationship between the recipient and the sender, an interaction history between the recipient and the sender, a content of the electronic short message, a location for the recipient, a local date for the recipient, and a local time for the recipient.
8. The system of claim 6 wherein the alerting parameter comprises at least one of the group consisting of: an indication of a priority of an alert, a delivery time of the alert, a type of the alert, a visibility of the alert, an audio indicator to be used for the alert, and an audio volume of the alert.
9. A non-transitory computer-readable medium having stored thereon computer-executable instructions to cause a processor to implement a method comprising:
receiving, by a computing device, an electronic short message directed to a recipient device of a recipient and originating from a sender device of a sender;
automatically detecting a delivery indicium, the delivery indicium representing a message context for the electronic short message;
automatically determining a delivery priority for the electronic short message based on the delivery indicium;
automatically detecting an activity indicium, the activity indicium representing an activity context for a current activity of the recipient;
automatically determining a recipient activity priority for the electronic short message based on the activity indicium;
automatically determining, by the computing device, an interruption indicator based on the recipient activity priority, the delivery priority, and a recipient rule, the interruption indicator indicating a relationship between the recipient activity priority and the delivery priority of the electronic short message;
in response to the interruption indicator indicating that the recipient activity priority of the electronic short message exceeds the delivery priority, generating a delivery parameter that indicates a date, time, and format for delayed delivery of the electronic short message and an alerting parameter based on the delivery parameter that indicates an alert associated with a delayed delivery of the electronic short message;
in response to the interruption indicator indicating that the delivery priority of the electronic short message exceeds the recipient activity priority, generating a delivery parameter that indicates an immediate delivery of the electronic short message and an alerting parameter that indicates an alert associated with an immediate delivery of the electronic short message;
delivering the electronic short message to the recipient device based on the generated alerting parameter and the delivery parameter.
10. The non-transitory computer-readable medium of claim 9 having stored thereon the computer-executable instructions to cause the processor to implement the method wherein automatically determining the interruption indicator is based on at least one of the group consisting of: a scheduled activity of the recipient, an availability of the recipient, a scheduled activity of the sender, a relationship between the recipient and the sender, an interaction history between the recipient and the sender, a content of the electronic short message, a location for the recipient, a local date for the recipient, and a local time for the recipient.
11. The non-transitory computer-readable medium of claim 9 having stored thereon the computer-executable instructions to cause the processor to implement the method wherein the alerting parameter comprises at least one of the group consisting of: an indication of a priority of an alert, a delivery time of the alert, a type of the alert, a visibility of the alert, an audio indicator to be used for the alert, and an audio volume of the alert.
12. The method of claim 1 wherein the alerting parameter indicates a delayed alert at a first time in response to the interruption indicator, and
wherein the delivery parameter indicates a delivery of the electronic short message at a second time after the first time in response to the interruption indicator.