IP Library Granted Patent US 9,646,317
Granted Patent B2
US 9,646,317 · App. 12/978,948 · Granted May 9, 2017

System and method for predicting user patterns for adaptive systems and user interfaces based on social synchrony and homophily

Inventors: Ajita John (Holmdel, NJ); Doree Duncan Seligmann (New York, NY)
Assignee: Avaya Inc.
G06Q30/0201G06F11/3438G06F11/3447G06F17/30861G06N3/004G06N99/005G06Q30/0241G06Q50/01H04L51/32
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 9,646,317
App. No.
12/978,948
Granted
May 9, 2017
Kind
B2
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing user interfaces. A system for managing user interfaces is configured for categorizing users according to at least one of common user characteristics and common user behaviors with respect to at least a first domain to yield a group of users. The system is also configured for identifying at least one user behavior with respect to a second domain during a first time interval for at least one user in the group of users. The system is further configured for providing a customized interface for at least other users in the group of users with respect to the second domain during a second time interval after the first time interval. In the system, the content in the customized interface is based on the at least one user behavior.

Claims (41)

1. A method comprising:

categorizing, by a processor, users according to one of a common user characteristic or a common user behavior with respect to a first website, to yield a group of users;

identifying, by the processor, a first user behavior with respect to a second website different than the first website during a first time interval, the first user behavior associated with a first user in the group of users;

modifying, by the processor, during a second time interval after the first time interval, a user interface of the second website based on the first user behavior, to yield a customized user interface of the second website, wherein the modifying comprises adding to the user interface of the second website a direct link to an electronic resource of a set of electronic resources associated with the second website; and

providing, by the processor, the customized user interface to a second user in the group of users, wherein the second user can interact with the second website via the customized user interface.

2. The method of claim 1 , wherein the common user characteristic comprises at least one of age, sex, occupation, hobby, or sport.

3. The method of claim 1 , wherein modifying the user interface further comprises generating a document associated with the customized user interface.

4. The method of claim 1 , wherein the user interface is a first user interface, and wherein modifying the user interface further comprises causing a second user interface to be generated at a user terminal as the customized user interface.

5. The method of claim 1 , wherein the user interface is a default interface for the second website.

6. The method of claim 1 , wherein modifying the user interface further comprises configuring the customized user interface for use by users outside of the group of users interacting in the second website with a third user in the group of users.

7. The method of claim 1 , further comprising:

identifying a second user behavior during the second time interval for a third user in the group of users with respect to the second website; and

during a third time interval after the second time interval, adjusting the customized user interface based on the second user behavior.

8. The method of claim 1 , wherein identifying the user behavior further comprises monitoring the first user, wherein the first user is pre-selected.

9. A system comprising:

a processor; and

a computer-readable storage device storing instructions which, when executed by the processor, cause the processor to perform operations comprising:

categorizing users, according to one of a common user characteristic or a common user behavior with respect to a first website, to yield a group of users;

identifying a first user behavior with respect to a second website different than the first website during a first time interval, the first user behavior associated with a first user in the group of users;

modifying, during a second time interval after the first time interval, a user interface of the second website based on the first user behavior, to yield a customized user interface, wherein the modifying comprises increasing the difficulty of accessing an electronic resource associated with the second website; and

providing the customized user interface to a second user in the group of users, wherein the second user can interact with the second website via the customized user interface.

10. The system of claim 9 , wherein the common user characteristic comprises at least one of age, sex, occupation, hobby, or sport.

11. The system of claim 9 , wherein the customized user interface comprises a document.

12. The system of claim 9 , wherein the user interface is a first user interface, and wherein the customized user interface comprises a second user interface at a user terminal.

13. The system of claim 9 , wherein modifying the user interface further comprises modifying a default interface for the second website.

14. The system of claim 9 , wherein modifying the user interface comprises configuring the customized user interface for use by users outside of the group of users interacting in the second website with a third user in the group of users.

15. The system of claim 9 , wherein the computer-readable storage device stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

identifying a second user behavior during the second time interval for a third user in the group of users with respect to the second website; and

adjusting, during a third time interval after the second time interval, the customized user interface based on the second user behavior.

16. The system of claim 9 , wherein the first user is pre-selected.

17. A computing device comprising:

a processor;

a communication interface; and

a computer-readable storage device storing instructions that, when executed by the processor, cause the processor to perform operations comprising:

categorizing users according to one of a common user characteristic and a common user behavior with respect to a first website, to yield a group of users;

identifying a first user behavior with respect to a second website different from the first website during a first time interval, the first user behavior associated with a first user in the group of users;

modifying, during a second time interval after the first time interval, a user interface of the second website based on the first user behavior, to yield a customized user interface, wherein the modifying comprises improving the accessibility of an electronic resource from among a plurality of electronic resources associated with the second website; and

providing the customized user interface to a second user in the group of users, wherein the second user can interact with the second website via the customized user interface.

18. The computing device of claim 17 , wherein the common user characteristic comprises at least one of age, sex, occupation, hobby, or sport.

19. The computing device of claim 17 , wherein the user interface is a first user interface, and wherein modifying the user interface further comprises causing a second user interface to be generated at a user terminal.

20. The computing device of claim 17 , wherein modifying the user interface further comprises configuring the customized user interface for use by users outside of the group of users interacting in the second website with a third user in the group of users.

Assignments (18)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 13, 2014
From: JOHN, AJITA; SELIGMANN, DOREE DUNCAN
To: AVAYA INC.
Reel/Frame 033529/0137 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
Continuity (2)
Provisional Application 61371212 · Aug 6, 2010
Related Publication 20120036448A1 · Feb 9, 2012