IP Library Granted Patent US 9,972,022
Granted Patent B2
US 9,972,022 · App. 12/978,955 · Granted May 15, 2018

System and method for optimizing access to a resource based on social synchrony and homophily

Inventors: Ajita John (Holmdel, NJ); Doree Duncan Seligmann (New York, NY)
Assignee: Avaya Inc.
G06Q30/0201A63F13/795G06F9/5077G06F11/3438G06F11/3447G06F17/30861G06N3/004G06N99/005G06Q10/06G06Q10/10G06Q30/0241G06Q50/01H04L51/32H04L67/22
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Quick Facts
Patent No.
US 9,972,022
App. No.
12/978,955
Filed
Dec 27, 2010
Granted
May 15, 2018
Kind
B2
Art Unit
2172
USPC
715/739
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for managing resources. A system for managing resources is configured for categorizing users according to at least one of common user characteristics and common user behaviors with respect to at least a first domain to yield a group of users. The system is also configured for identifying a resource associated with at least one user behavior in a second domain different from the first domain during a first time interval for at least one user from the group of users. The system is further configured for modifying an accessibility of the resource, during a second time interval after the first time interval, with respect to the second domain for at least other users in the group of users based on the at least one user behavior.

Claims (33)

1. A method, comprising:

receiving, by a server connected to a network, requests for access to a resource from user devices via the network and the user devices being associated with users;

allocating, by the server, a capacity of the server to a first capacity to enable the server to provide the user devices with a first level of access to the resource;

providing, by the server, the resource to the user devices utilizing the first capacity;

identifying, by the server, from the users, a group of users comprising a portion of the users that share one of a common user characteristic and a common user behavior as observed in association with a first domain;

selecting, by the server, a monitored user from the group of users;

monitoring, by the server, a behavior of the monitored user with respect to a second domain different from the first domain;

predicting, by the server and based on the behavior of the monitored user, an expected behavior of a non-monitored user of the group of users with respect to the resource; and

upon determining that the predicted expected behavior of the non-monitored user of the group of the users is more closely associated with a second capacity of the server, allocating, by the server, the capacity of the server to the second capacity to enable the server to provide the user devices a second level of access to the resource, and providing, by the server, the resource to the user devices utilizing the second capacity.

2. The method of claim 1 , wherein the server comprises a plurality of servers.

3. The method of claim 1 , wherein identifying the group of the users further comprises identifying the group of the users from a set of the users sharing both the common user characteristic and the common user behavior.

4. The method of claim 1 , wherein monitoring of the monitored user further comprises monitoring the monitored user with respect to a second domain resource of the second domain.

5. The method of claim 1 , wherein the second capacity of the server comprises a reduced capacity of the server as provided by the server comprising the first capacity.

6. The method of claim 1 , wherein the capacity comprises a bandwidth capacity.

7. The method of claim 1 , wherein the capacity comprises a storage capacity.

8. The method of claim 1 , wherein the capacity comprises a processing capacity.

9. The method of claim 1 , further comprising:

providing, by the server, a graphical user element associated with the resource for display by the user devices, wherein the graphical user element is selected in accord with the expected behavior.

10. A system comprising:

a server having a processor and a network interface; and

the server performs:

receiving requests for access to a resource from user devices via the network interface and the user devices being associated with users;

allocating a capacity of the server to a first capacity to enable the server to provide the user devices with a first level of access to the resource;

providing the resource to the user devices utilizing the first capacity;

identifying, from the users, a group of users comprising a portion of the users that share one of a common user characteristic and a common user behavior as observed in association with a first domain:

selecting a monitored user from the group of users;

monitoring a behavior of the monitored user with respect to a second domain different from the first domain:

predicting, based on the behavior of the monitored user, an expected behavior of a non-monitored user of the group of users with respect to the resource; and

upon determining that the predicted expected behavior of the non-monitored user of the group of the users is more closely associated with a second capacity of the server, allocating the capacity of the server to the second capacity to enable the server to provide the user devices a second level of access to the resource, and providing, by the server, the resource to the user devices utilizing the second capacity.

11. The system of claim 10 , wherein the server comprises a plurality of servers.

12. The system of claim 10 , wherein identifying the group of the users further comprises identifying the group of the users from a set of the users sharing both the common user characteristic and the common user behavior.

13. The system of claim 10 , wherein monitoring of the monitored user further comprises monitoring the monitored user with respect to a second domain resource of the second domain.

14. The system of claim 10 , wherein the second capacity of the server comprises a reduced capacity of the server as provided by the server comprising the first capacity.

Assignments (18)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 029608/0256 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 044891/0801 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 13, 2014
From: JOHN, AJITA; SELIGMANN, DOREE DUNCAN
To: AVAYA INC.
Reel/Frame 033529/0137 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Jan 10, 2013
From: AVAYA, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 029608/0256 →
Continuity (2)
Provisional Application 61371212 · Aug 6, 2010
Related Publication 20120036446A1 · Feb 9, 2012