IP Library Granted Patent US 7,808,977
Granted Patent B2
US 7,808,977 · App. 11/929,300 · Granted Oct 5, 2010

Network telephony interface systems between data network telephony and plain old telephone service

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Quick Facts
Patent No.
US 7,808,977
App. No.
11/929,300
Granted
Oct 5, 2010
Kind
B2
Abstract

A computerized telephony bridge unit has a Data Network Telephony (DNT) Port and a Connection Oriented/Switched Telephony (COST) trunk port, each associated with circuitry for receiving a placing calls in the data format required by connected networks. The bridge unit further comprises conversion circuitry for converting data dynamically between network protocols compatible with each connected network. Control routines executable on the computerized bridge unit are adapted to receive a first call from one of the COST and DNT networks, to place a call associated with the received call on the network other than the network on which the call is received, and to dynamically convert data between a call connected at one port and a call connected at the other port. The data network can be the Internet, and the COST network can be any publicly or privately switched dedicated-connection-oriented telephone network. Association between calls between two otherwise incompatible networks can be by a locally-stored lookup table, by negotiation with a caller, or by retrieval of data from incoming calls. Methods for practicing the invention are taught in the disclosure.

Claims (11)

1. A telephony system, comprising:

a Data Network Telephony (DNT) center having multiple agent stations with DNT-capable telephone apparatus connected via a data network to a first data router in turn connected to a public data network capable of carrying DNT calls;

a first server at the communication center connected to the first data router;

a second server connected to a second data router and having a separate data connection to the first server;

a third server connected to a Service Control Point (SCP) of a Connection-Oriented Network and having a separate data connection to the first server; and

a computerized telephony bridge comprising:

a trunk-line port and associated circuitry connected to the SCP for receiving and placing Connection-Oriented/Switched Telephony (COST) telephone calls on a COST network;

a data network port and associated circuitry connected to the second data router for receiving and placing Data Network Telephony (DNT) calls on the data network;

conversion circuitry for converting data dynamically between DNT and COST telephone calls; and

control routines receiving a first call from one of the COST and DNT networks, to place a call associated with the received call on the network other than the network on which the call is received, and to dynamically convert data between the associated calls;

wherein the computerized telephony bridge is coupled to the first data router at the first location by the data network capable of carrying DNT telephony calls, and the second server functions as an SCP for DNT-originated calls in the data network, and may route them to the DNT call center, or via the bridge to the COST network, and the first server at the communication center cooperates with the second and third servers at the SCP and second data router in call processing.

Assignments (8)
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded Feb 3, 2025
From: BANK OF AMERICA, N.A., AS RESIGNING AGENT
To: GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT
Reel/Frame 070498/0001 →
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939) Recorded Feb 27, 2017
From: JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 041821/0209 →
SECURITY AGREEMENT Recorded Dec 5, 2016
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ECHOPASS CORPORATION; INTERACTIVE INTELLIGENCE GROUP, INC.; BAY BRIDGE DECISION TECHNOLOGIES, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 040815/0001 →
PATENT RELEASE (REEL:031644/FRAME:0814) Recorded Dec 2, 2016
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
Reel/Frame 040798/0428 →
SECURITY AGREEMENT Recorded Nov 15, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.; ANGEL.COM INCORPORATED; UTOPY, INC.; SOUNDBITE COMMUNICATIONS, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 031644/0814 →
RELEASE OF SECURITY INTEREST Recorded Feb 8, 2013
From: GOLDMAN SACHS LENDING PARTNERS LLC
To: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Reel/Frame 029778/0060 →
SECURITY AGREEMENT Recorded Feb 8, 2013
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GOLDMAN SACHS BANK USA
Reel/Frame 029778/0939 →
SECURITY AGREEMENT Recorded Jan 31, 2012
From: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
To: GOLDMAN SACHS LENDING PARTNERS LLC
Reel/Frame 027623/0096 →