Granted Patent
Utility
US 9,300,482
· Confirmation No. 7659
CROSS-CHANNEL CONVERSATIONS WITH CONTEXT AWARE TRANSITION BETWEEN CHANNELS
Inventor:
Arne Stoertenbecker
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2016-03-09 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2016-02-17 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2016-02-17 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2016-02-17 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2015-12-03 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2015-12-03 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2015-11-18 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 7 | View | |
| 2015-11-18 | 892 |
List of references cited by examiner | 1 | View | |
| 2015-11-18 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2015-11-18 | FWCLM |
Index of Claims | 1 | View | |
| 2015-11-18 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2015-10-21 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2015-10-21 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2015-10-21 | CLM |
Claims | 4 | View | |
| 2015-10-21 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2015-10-21 | XT/ |
Extension of Time | 2 | View | |
| 2015-10-21 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2015-10-21 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2015-10-21 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2015-10-21 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2015-10-21 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2015-05-21 | CTFR |
Final Rejection | 7 | View | |
| 2015-05-21 | 892 |
List of references cited by examiner | 1 | View | |
| 2015-05-21 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2015-05-21 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2015-05-21 | FWCLM |
Index of Claims | 1 | View | |
| 2015-04-02 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2015-04-02 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2015-03-26 | PA.. |
Power of Attorney | 1 | View | |
| 2015-03-26 | ADS |
Application Data Sheet | 6 | View | |
| 2015-03-26 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2015-03-26 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2015-03-26 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 2 | View | |
| 2015-02-27 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2015-02-27 | CLM |
Claims | 4 | View | |
| 2015-02-27 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2015-02-27 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2015-02-27 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2015-02-27 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2015-02-27 | XT/ |
Extension of Time | 2 | View | |
| 2015-02-27 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2015-02-03 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2015-02-03 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2015-02-03 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2015-02-03 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2014-10-29 | CTNF |
Non-Final Rejection | 6 | View | |
| 2014-10-29 | 892 |
List of references cited by examiner | 1 | View | |
| 2014-10-29 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2014-10-29 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2014-10-29 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2014-10-29 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2014-10-29 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2014-10-29 | FWCLM |
Index of Claims | 1 | View | |
| 2014-10-29 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2014-10-29 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2014-10-13 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2014-10-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2014-10-13 | FOR |
Foreign Reference | 16 | View | |
| 2014-10-13 | FOR |
Foreign Reference | 26 | View | |
| 2014-10-13 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 19 | View | |
| 2014-10-13 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2014-06-12 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2014-05-01 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2014-05-01 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2014-05-01 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2013-12-06 | OATH |
Oath or Declaration filed | 2 | View | |
| 2013-12-06 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2013-01-09 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2013-01-09 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2013-01-09 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2013-01-07 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2012-12-07 | TRNA |
Transmittal of New Application | 3 | View | |
| 2012-12-07 | ADS |
Application Data Sheet | 6 | View | |
| 2012-12-07 | SPEC |
Specification | 50 | View | |
| 2012-12-07 | CLM |
Claims | 4 | View | |
| 2012-12-07 | ABST |
Abstract | 1 | View | |
| 2012-12-07 | DRW |
Drawings-only black and white line drawings | 24 | View | |
| 2012-12-07 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2012-12-07 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View |
Inventors
Arne Stoertenbecker
Mannheim, GERMANY
Attorneys & Agents of Record
Classification
USPC
709/206
H04L12/1822
H04L51/52
Prosecution
- Examiner
- NGUYEN, THANH T
- Art Unit
- 2448
- Customer No.
- 109883
- Docket No.
- 70753/G711
- Confirmation No.
- 7659
Publication
- Pub. No.
- US20140164530A1
- Pub. Date
- 2014-06-12
Patent Term Adjustment
-90days
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001
Recorded 2025-02-03
CHANGE OF NAME
Recorded 2024-05-13
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
from
JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939)
Recorded 2017-02-27
from
BAY BRIDGE DECISION TECHNOLOGIES, INC.,
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
INTERACTIVE INTELLIGENCE GROUP, INC.
SECURITY AGREEMENT
Recorded 2016-12-05
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
PATENT RELEASE (REEL:031644/FRAME:0814)
Recorded 2016-12-02
from
STOERTENBECKER, ARNE
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2014-06-25
from
ANGEL.COM INCORPORATED,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
SOUNDBITE COMMUNICATIONS, INC.,
UTOPY, INC.
SECURITY AGREEMENT
Recorded 2013-11-15
SECURITY AGREEMENT
Recorded 2013-02-08
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Quick Facts
- Patent No.
- US 9,300,482
- App. No.
- 13/708,921
- Filed
- 2012-12-07
- Granted
- 2016-03-29
- Pub. No.
- US20140164530A1
- Examiner
- NGUYEN, THANH T
- Art Unit
- 2448
- PTA
- -90 days
External Links