Granted Patent
Utility
US 6,724,764
· Confirmation No. 4650
METHOD AND APPARATUS FOR PROVIDING ESTIMATED RESPONSE-WAIT-TIME DISPLAYS FOR DATA NETWORK-BASED INQUIRIES TO A COMMUNICATION CENTER
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2003-07-01 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2003-07-01 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2002-02-28 | TRNA |
Transmittal of New Application | 3 | View | |
| 2002-02-28 | A.PE |
Preliminary Amendment | 2 | View | |
| 2002-02-28 | SPEC |
Specification | 23 | View | |
| 2002-02-28 | CLM |
Claims | 5 | View | |
| 2002-02-28 | ABST |
Abstract | 1 | View | |
| 2002-02-28 | DRW |
Drawings-only black and white line drawings | 3 | View | |
| 2002-02-28 | OATH |
Oath or Declaration filed | 2 | View |
Inventors
Oleg Bondarenko
San Francisco, CA
Yuri Shtivelman
Belmont, CA
Attorneys & Agents of Record
Classification
USPC
370/401
H04M7/003
H04M3/5191
H04M3/523
H04M3/5231
H04M3/5238
H04M7/006
H04M2201/38
Prosecution
- Examiner
- JONES, PRENELL P
- Art Unit
- 2664
- Customer No.
- 24739
- Docket No.
- P3390D1
- Confirmation No.
- 4650
Publication
- Pub. No.
- US20020105957A1
- Pub. Date
- 2002-08-08
Patent Term Adjustment
0days
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001
Recorded 2025-02-03
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
from
JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939)
Recorded 2017-02-27
from
BAY BRIDGE DECISION TECHNOLOGIES, INC.,
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
INTERACTIVE INTELLIGENCE GROUP, INC.
SECURITY AGREEMENT
Recorded 2016-12-05
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
PATENT RELEASE (REEL:031644/FRAME:0814)
Recorded 2016-12-02
from
ANGEL.COM INCORPORATED,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
SOUNDBITE COMMUNICATIONS, INC.,
UTOPY, INC.
SECURITY AGREEMENT
Recorded 2013-11-15
RELEASE OF SECURITY INTEREST
Recorded 2013-02-08
SECURITY AGREEMENT
Recorded 2013-02-08
ASSIGNMENT OF 50% INTEREST
Recorded 2012-02-16
SECURITY AGREEMENT
Recorded 2012-01-31
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Quick Facts
- Patent No.
- US 6,724,764
- App. No.
- 10/086,337
- Filed
- 2002-02-28
- Granted
- 2004-04-20
- Pub. No.
- US20020105957A1
- Examiner
- JONES, PRENELL P
- Art Unit
- 2664
- PTA
- 0 days
External Links